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Added 9 mins ago
SASC Support Worker
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Utilize trauma-informed, anti-oppressive, feminist, harm reductive, options and choice-based approaches in service delivery
Added 23 mins ago
K
Manager, Cyber Security - Cyber Transformation and Strategy
KPMG
Vancouver, BC
- Full-time
Our Vancouver/Victoria team is looking for a highly motivated Cyber Security professional at the Manager level to join our team! As a member of KPMG Canada’s cross-functional Cyber team,…
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Special Olympics Volunteer Ski Coaches @ Earl Bale...
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- Full-time
…skills Corporate Social Responsibility Management Customer Service Public Relations Skills Strategic Planning Community Development & Outreach Skills Counselling / Mental Health Skills…
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Regional Manager,Traditional Health & Wellness
First Nations Health Authority
Ladysmith, BC
- Full-time
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Added 38 mins ago
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(CAN) Pharmacy Assistant
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Manager, Operations & Customer Delivery
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Manage milestones, documentation, costs, and service risks
Added 38 mins ago
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Cook - Part-time
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Added 38 mins ago
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Avaya Aura Security Remediation Consultant
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Remote, Canada
- $55,000 to $75,000 CAD / year
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- Remote
…systems, apply interim hardening, and install Avaya Security Service Packs during agreed maintenance windows, working directly with the client’s team…
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Senior Client Education Manager
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- Full-time
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The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client…
Added 54 mins ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- $98,600 to $126,600 CAD / year
- Full-time
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Added 54 mins ago
Territory Sales Representative - Charlottetown
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Retail Shift Leader
Canna Cabana
Lacombe, AB
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Added 1 hour ago
2L
Sales Account Manager
247 Labs
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- Full-time
Role Description The Sales Account Manager is a full-time, on-site role based in Toronto, ON. This position is responsible for managing client accounts, building long-term relationships,…
Added 1 hour ago
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Olive Garden, Waterloo - General Manager
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…teams in a busy, fast-paced environment with a passion for service, a strong desire to win, and an ability to build relationships. At Olive Garden, “We’re All Family Here!” and we take…
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Machining Production Manager
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- Full-time
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Regional Manager, Primary Care
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Added 1 hour ago
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Client Services Manager
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Own the quality of service delivery across the region, so that clients see high system availability and consistent, reliable support
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Project Manager
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The Project Manager position is responsible for the overall construction and project performance for commercial, institutional, and light industrial projects. This position provides…
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Warehouse Manager
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team -NICU Specific - Repost
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- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 1 hour ago
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Production Finishing Manager
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- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 1 hour ago
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Sr. Advisor, Procurement Operations
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- Full-time
This role reports directly to the Sr Manager, Downstream Procurement Operations

Direct Travel

Account Manager

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Overview

As a key member of the Account Management team, the Account Manager will be responsible for day-to-day business relationship between Direct Travel and key corporate clients ensuring all commitments and obligations of the parties are met.

Working with Direct Travel’s corporate accounts, this position strives to improve efficiencies, create and administer travel policies, evaluate and implement technologies, and troubleshoot issues. The Account Manager will often interact with senior executives and the client’s Finance teams.

This role will work closely with the Canada West/Ontario Account Management team and report to the Senior Director of Account Management.

This is a fully remote position that will require monthly in-person team meetings in our home office in Toronto, Ontario.

Responsibilities

Provides both strategic and tactical operational input that supports account development, retention, and growth on a domestic and global basis, if applicable 
Prepares and implements short and long range goals and objectives with a solid business plan mutually developed with client by detailing objectives, strategies and measurable goals 
Develops strong relationships with stakeholders beyond travel and procurement 
Identifies incremental opportunities within existing client portfolio; sell DT products and services realizing increased value for the client  
Works with support team to ensure consistency in product, delivery, follow through, quality, commitment to timelines and provide high level problem resolution -- day to day management of assigned accounts 
Support Corporate Operations, Accounting, MIS and Technology by communicating client needs and requirements related to external services offered and improving internal processes
Provide formal analysis, commentary and recommendation on client’s travel expenditure to ensure optimal communication and program needs are being met 
Adheres to, monitors, and reports on client SLA's or KPI's  
Stays abreast of industry trends, DT products and services to be able to support client needs along with relevant benchmarks and process

Qualifications

Demonstrated ability to both think and act strategically 
Strong influencing skills to enable motivation of direct and indirect teams 
Additional required skills include:  
- Strong analytical skills 
- Project management skills 
- Presentation skills 
- Superior organization, written and verbal skills  
- Proficiency in CRM, Microsoft - Word, Excel, PowerPoint 
- Excellent problem-solving skills  
The Account Manager must possess thorough knowledge of the business travel industry, airline and hospitality industries, and travel industry-specific automation.   
High level of organizational ability and self-motivated
Must be a team player and able to work in a fast-paced environment.   
Minimum five years industry experience.   
The Account Manager will at times be required to conduct complex interpersonal interactions with others, troubleshoot, solve problems, make decisions, operate independently, and work effectively under pressure. 
Excellent presentation and meeting facilitation skills

Benefits Summary

In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.

About Direct Travel

Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com

Direct Travel is an equal opportunity employer

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More about this job

Responsibilities

Manage day-to-day relationships with corporate travel clients, supporting account retention and growth through strategic planning, service coordination, and identification of additional business opportunities. Analyze client travel spending and service performance, monitor SLAs and KPIs, and communicate client needs to internal operations, accounting, and technology teams.

Requirements

Requires at least five years of industry experience and thorough knowledge of business travel, airline and hospitality industries, and travel-specific automation. Candidates should demonstrate strategic thinking, strong analytical, project management, communication, presentation, organization, and problem-solving skills, along with proficiency in CRM and Microsoft Office applications.

Skills

Strategic Thinking
Analytical Skills
Project Management
Presentation Skills
Organization
Written Communication
Verbal Communication
CRM Proficiency
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Problem-Solving
Influencing Skills
Business Travel Industry Knowledge
Travel Policy Administration
Meeting Facilitation

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Retirement Plans
Wellness Programs
Rewards and Recognition
Sustainability Initiatives
Diversity, Equity, and Inclusion Initiatives
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Corporate Travel
Business Travel
Account Development
Client Retention
Account Growth
Travel Policies
Travel Technology
Travel Automation
Travel Expenditure Analysis
Service Level Agreements
Key Performance Indicators
Strategic Planning
Business Plans
Project Management
CRM
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Airline Industry
Hospitality Industry
Stakeholder Management
Problem Resolution
Process Improvement
Direct Travel

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