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DIREXYON Technologies

Directeur ou directrice des services professionnels (Québec)

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English · French
Posted: Nov 2, 2026

Original job description

English section of this bilingual listing.

Direxyon helps organizations make better investment decisions for their assets and infrastructure. Its platform connects data, risk, performance and financial objectives so organizations can compare scenarios, prioritize interventions and build transparent, defensible investment plans.

The role

Reporting to the President, this person will lead Direxyon’s professional services for the Quebec market. They will be responsible for the success of implementations, the quality of mandates, team development and the financial performance of the services under their responsibility. They will also build a specialized asset management advisory offering focused on data, information management and investment decision-making processes. This offering will support clients as they prepare for, implement and use the Direxyon platform. The role combines team management, mandate leadership and active involvement in client engagements.

Lead Implementations and Mandates in Quebec

Deliver projects according to the agreed scope, budget, schedule and outcomes.
Coordinate Direxyon resources, partners and client teams.
Translate business needs into data requirements, decision models and tailored configurations.
Oversee the quality of deliverables, manage risks and lead client communications.
Support training, platform adoption and the transition to ongoing support.

Build and Lead the Team

Assess resource needs and take part in recruitment.
Coach and develop implementation specialists, advisors and analysts.
Plan workload and resource allocation.
Structure methods, tools and quality assurance practices.
Encourage knowledge sharing and collaboration with other Direxyon teams.

Build a Targeted Advisory Offering

Structure and deliver services covering areas such as:

Asset data quality, availability and readiness.
Information governance, structure and management.
Information requirements for investment decisions.
Value frameworks, decision criteria and risk assessment.
Multi-criteria analysis, scenario comparison and investment prioritization.
Investment governance and decision traceability.

Drive Professional Services Performance

Prepare and track revenue forecasts, budgets and mandate margins.
Manage delivery capacity, resource utilization and profitability.
Track quality, client satisfaction and project performance indicators.
Improve methods to shorten implementation timelines and help clients see results faster.

Contribute to Growth in the Quebec Market

Build lasting relationships with clients and partners in Quebec.
Identify additional needs among existing clients.
Work with the sales team on proposals, effort estimates and mandate definitions.
Lead workshops with management, engineering, finance and technology teams.
Oversee partners involved in delivering mandates in Quebec.

What We Are Looking For

About 10 years of relevant experience in professional services, consulting, technology implementation or asset management.
Proven experience leading mandates and managing multidisciplinary teams.
Strong understanding of the challenges facing Quebec infrastructure owners.
Skills in project management, resource planning and financial tracking.
Understanding of data, information management and investment planning challenges.
Ability to turn complex problems into practical solutions.
Entrepreneurial leadership, business sense and a strong focus on client satisfaction.
Excellent written and spoken French.
Experience with AIP platforms, asset information systems, value frameworks or the ISO 55000 series is an asset.

Expected Results in the First Year

Better structured and more predictable implementations.
Clear planning of resources and skills to develop.
A defined service offering adapted to the needs of the Quebec market.
Regular tracking of revenue, margins, quality and client satisfaction.
A team able to support Direxyon’s growth in Quebec.

Read the full bilingual original

Entreprise

Direxyon Technologies

Lieu

Québec, mode hybride, modalités à convenir

Supérieur immédiat

Président

Territoire de responsabilité

Québec

À propos de Direxyon

Direxyon aide les organisations à prendre de meilleures décisions d’investissement concernant leurs actifs et leurs infrastructures. Sa plateforme permet de relier les données, les risques, la performance et les objectifs financiers afin de comparer des scénarios, de prioriser les interventions et de bâtir des plans d’investissement transparents et défendables.

Le mandat

Relevant du président, la personne dirigera les services professionnels de Direxyon pour le marché québécois. Elle sera responsable du succès des implantations, de la qualité des mandats, du développement de l’équipe et de la performance financière des services sous sa responsabilité.

Elle développera également une offre-conseil spécialisée en gestion d’actifs, centrée sur les données, la gestion de l’information et les processus de prise de décision en matière d’investissement. Cette offre accompagnera les clients dans la préparation, l’implantation et l’utilisation de la plateforme Direxyon.

Le rôle combine la gestion d’une équipe, la direction de mandats et une participation active aux interventions auprès des clients.

Diriger les implantations et les mandats au Québec

Assurer la livraison des projets selon la portée, les budgets, les échéanciers et les résultats convenus.

Coordonner les ressources de Direxyon, les partenaires et les équipes clientes.

Traduire les besoins d’affaires en exigences de données, en modèles décisionnels et en configurations adaptées.

Superviser la qualité des livrables, gérer les risques et assurer les communications avec les clients.

Accompagner la formation, l’adoption de la plateforme et la transition vers le soutien continu.

Développer et encadrer l’équipe

Évaluer les besoins en ressources et participer au recrutement.

Encadrer et développer les spécialistes d’implantation, les conseillers et les analystes.

Planifier la charge de travail et l’affectation des ressources.

Structurer les méthodes, les outils et les pratiques d’assurance qualité.

Favoriser le partage des connaissances et la collaboration avec les autres équipes de Direxyon.

Développer une offre-conseil ciblée

Structurer et livrer des services portant notamment sur :

La qualité, la disponibilité et la préparation des données sur les actifs.

La gouvernance, la structuration et la gestion de l’information.

Les exigences d’information nécessaires aux décisions d’investissement.

Les cadres de valeur, les critères de décision et l’évaluation des risques.

L’analyse multicritère, la comparaison de scénarios et la priorisation des investissements.

La gouvernance des investissements et la traçabilité des décisions.

Assurer la performance des services professionnels

Préparer et suivre les prévisions de revenus, les budgets et les marges des mandats.

Gérer la capacité de livraison, l’utilisation des ressources et la rentabilité.

Suivre les indicateurs de qualité, de satisfaction client et de performance des projets.

Améliorer les méthodes afin de réduire les délais d’implantation et d’accélérer l’obtention de résultats pour les clients.

Contribuer au développement du marché québécois

Développer des relations durables avec les clients et partenaires du Québec.

Repérer les besoins complémentaires chez les clients existants.

Collaborer avec l’équipe commerciale à la préparation des propositions, à l’estimation des efforts et à la définition des mandats.

Animer des ateliers auprès des équipes de gestion, d’ingénierie, de finances et de technologie.

Encadrer les partenaires participant à la réalisation des mandats au Québec.

Profil recherché

Environ 10 ans d’expérience pertinente en services professionnels, en conseil, en implantation technologique ou en gestion d’actifs.

Expérience démontrée en direction de mandats et en gestion d’équipes multidisciplinaires.

Bonne compréhension des enjeux des propriétaires d’infrastructures québécois.

Compétences en gestion de projets, en planification des ressources et en suivi financier.

Compréhension des enjeux de données, de gestion de l’information et de planification des investissements.

Capacité à transformer des problématiques complexes en solutions concrètes.

Leadership entrepreneurial, sens commercial et souci de la satisfaction client.

Excellente maîtrise du français à l’oral et à l’écrit.

Une expérience des plateformes AIP, des systèmes d’information sur les actifs, des cadres de valeur ou des principes de la série ISO 55000 constitue un atout.

Résultats attendus au cours de la première année

Des implantations mieux structurées et prévisibles.

Une planification claire des ressources et des compétences à développer.

Une offre de services définie et adaptée aux besoins du marché québécois.

Un suivi régulier des revenus, des marges, de la qualité et de la satisfaction client.

Une équipe capable de soutenir la croissance de Direxyon au Québec.

___________________________________

Company

Direxyon Technologies

Location

Quebec City, hybrid, terms to be discussed

Reports to

President

Territory

Quebec

About Direxyon

The role

Lead Implementations and Mandates in Quebec

Deliver projects according to the agreed scope, budget, schedule and outcomes.

Coordinate Direxyon resources, partners and client teams.

Translate business needs into data requirements, decision models and tailored configurations.

Oversee the quality of deliverables, manage risks and lead client communications.

Support training, platform adoption and the transition to ongoing support.

Build and Lead the Team

Assess resource needs and take part in recruitment.

Coach and develop implementation specialists, advisors and analysts.

Plan workload and resource allocation.

Structure methods, tools and quality assurance practices.

Encourage knowledge sharing and collaboration with other Direxyon teams.

Build a Targeted Advisory Offering

Structure and deliver services covering areas such as:

Asset data quality, availability and readiness.

Information governance, structure and management.

Information requirements for investment decisions.

Value frameworks, decision criteria and risk assessment.

Multi-criteria analysis, scenario comparison and investment prioritization.

Investment governance and decision traceability.

Drive Professional Services Performance

Prepare and track revenue forecasts, budgets and mandate margins.

Manage delivery capacity, resource utilization and profitability.

Track quality, client satisfaction and project performance indicators.

Improve methods to shorten implementation timelines and help clients see results faster.

Contribute to Growth in the Quebec Market

Build lasting relationships with clients and partners in Quebec.

Identify additional needs among existing clients.

Work with the sales team on proposals, effort estimates and mandate definitions.

Lead workshops with management, engineering, finance and technology teams.

Oversee partners involved in delivering mandates in Quebec.

What We Are Looking For

About 10 years of relevant experience in professional services, consulting, technology implementation or asset management.

Proven experience leading mandates and managing multidisciplinary teams.

Strong understanding of the challenges facing Quebec infrastructure owners.

Skills in project management, resource planning and financial tracking.

Understanding of data, information management and investment planning challenges.

Ability to turn complex problems into practical solutions.

Entrepreneurial leadership, business sense and a strong focus on client satisfaction.

Excellent written and spoken French.

Experience with AIP platforms, asset information systems, value frameworks or the ISO 55000 series is an asset.

Expected Results in the First Year

Better structured and more predictable implementations.

Clear planning of resources and skills to develop.

A defined service offering adapted to the needs of the Quebec market.

Regular tracking of revenue, margins, quality and client satisfaction.

A team able to support Direxyon’s growth in Quebec.

Apply About employer

More about this job

Responsibilities

Lead professional services in Quebec, overseeing client implementations, project quality, team development, resource allocation, and financial performance. Develop an asset management advisory offering, support market growth, and work directly with clients and partners.

Requirements

The role requires about 10 years of relevant experience, demonstrated leadership of client engagements and multidisciplinary teams, and knowledge of infrastructure asset management, data, information management, and investment planning. Candidates should bring project and financial management skills, commercial judgment, a client-focused approach, and excellent spoken and written French; experience with AIP platforms, asset information systems, value frameworks, or ISO 55000 is an asset.

Skills

Professional Services Leadership
Project Management
Team Leadership
Resource Planning
Financial Management
Asset Management
Data Management
Information Governance
Investment Planning
Risk Assessment
Decision Modeling
Multi-Criteria Analysis
Quality Assurance
Business Development
French Language Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Professional Services
Asset Management
Infrastructure
Direxyon Platform
AIP Platforms
Asset Information Systems
ISO 55000
Technology Implementation
Project Management
Implementation Delivery
Data Quality
Data Readiness
Information Governance
Information Management
Investment Planning
Decision Models
Value Frameworks
Risk Assessment
Multi-Criteria Analysis
Scenario Comparison
Investment Prioritization
Investment Governance
Decision Traceability
Resource Utilization
Revenue Forecasting
Project Budgets
Mandate Margins
Quality Assurance
Client Satisfaction
Business Development

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