UX Specialist

Who We Are

Not just built for today. Building for tomorrow.

DIRTT is a global leader in industrialized construction. Our system of physical products and digital tools empowers organizations - alongside construction and design leaders - to build high-performing, adaptable interior environments.

Operating across workplace, healthcare, education, and public sector markets, DIRTT provides total design freedom and greater certainty in cost, schedule, and outcomes.

We are a highly motivated group of individuals who embrace the company’s entrepreneurial spirit. Everyone is hands-on, regardless of role. We celebrate our successes together, work hard, have fun, and treat one another with respect.

Who You Are

The UX Specialist is an established researcher and architect who will own the end-to-end plan, with guidance, from discovery to adoption in a complex B2B system. Design Editor is the DIRTT platform used to design, configure, and specify solutions. It enables designers to translate requirements into detailed, manufacturable designs while managing product configurations, specifications, and technical constraints. The Intermediate UX Specialist will work closely with a cross-functional team to take problems from ambiguity to needs and translate those needs into evidence-based solutions.

What You’ll Do

Delivery & Ownership

• Own UX initiatives end-to-end, with guidance, making sound, timely judgment calls about where to focus research and design efforts for the greatest impact. Draw on an understanding of users, their needs, and system constraints to prioritize efforts and guide decisions.
• Plan to support product cadence in a scaled agile framework.

Practice & Expertise

• Plan and conduct mixed-methods research incorporating behavioural data, interviews, observations, surveys, task analysis, and usability testing.
• Analyze complex workflows to identify usability issues, inefficiencies, sources of error, and opportunities.
• Translate research findings into actionable design requirements and recommendations.
• Apply human factors and usability principles to improve task performance, reduce cognitive load, and prevent errors.
• Create user flows, wireframes, and prototypes to communicate and evaluate solutions.

Collaboration, Influence & Mentorship

• Partner with product owners, developers, and subject-matter experts to define requirements.
• Communicate findings, rationale and recommendations clearly to stakeholders.
• Support others in research methods and begin to influence practice beyond the UX team.
• Additional duties may be assigned that are reasonably related to the role. Responsibilities may be adjusted or reprioritized in response to evolving business needs, technology, and organizational priorities, while maintaining alignment with the overall scope, purpose, and responsibilities of the position.

What You’ll Bring

Required Qualifications

• Bachelor’s degree in HCI, Psychology, or related field, or equivalent experience.
• 3+ years of experience in UX research/ architecture, interaction design, usability engineering, or human factors.
• Strong understanding of user-centered design methodologies, usability principles, and interaction design.
• Experience conducting user research, analyzing complex workflows, and translating findings into design solutions.
• Strong analytical, problem-solving, communication, and collaboration skills.
• Strong ability to balance user needs with business objectives and technical constraints.
• Case studies demonstrating research-informed design and problem-solving.
• Proficiency in prototyping tools such as Figma.

Preferred Qualifications

• Experience designing complex enterprise software, service design, or specialized professional applications.
• Familiarity with CAD, BIM, manufacturing, construction, or engineering workflows.
• Experience with product configurators or CPQ (configure, price, quote) tools.
• Familiarity with leveraging AI tools for research synthesis, data analysis, and rapid prototyping.
• Experience with behavioral analytics.

What’s In It for You

• A competitive base salary plus a variable pay (bonus) program.
• Eligibility to participate in DIRTT’s Employee Share Purchase Plan.
• Comprehensive health benefits, including medical, dental, and vision coverage (coverage and eligibility may vary by location).
• For in-office roles: continental breakfast, coffee, tea, soda, daily hot cafeteria lunch, and snacks to keep you energized.
• Short-term and long-term disability coverage, plus life, critical illness, and accidental death and dismemberment (AD&D) insurance.
• Mental health support, including access to an Employee and Family Assistance Program (EFAP).
• A thorough and supportive onboarding program designed to set you up for success.

Equal Opportunity & Hiring Information

DIRTT Environmental Solutions is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic.

DIRTT is committed to providing reasonable accommodations throughout the recruitment process. If you require an accommodation, please let us know.

Roles at DIRTT are safety-sensitive. Pre-employment drug and alcohol testing may be required. Applicants must be 18 years or older.

Employment is conditional upon the successful completion of a background check, where permitted by law. This will be conducted through a trusted third-party provider after a conditional offer has been accepted.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.