Find work in Canada.

483,632 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 1 month ago
T
Analytics Engineering - Principal - Toronto
Teragonia
Remote, Canada
- Full-time
- Remote
Teragonia offers a comprehensive career development platform through cross-learning within our multidisciplinary structure. We nurture a diverse, inclusive, collaborative, respectful, and…
Added 1 month ago
RS
Director Customer Logistics – Telecommunications Operations
Ryder System, Inc.
Mississauga, ON
- Full-time
Shifts: Monday - Friday Daytime Hours. As a senior operations leader, flexibility is expected to support warehouse operations, leadership teams, and critical business initiatives in Ontario…
Added 1 month ago
RS
Director Customer Logistics – Telecommunications Operations
Ryder System, Inc.
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Shifts: Monday - Friday Daytime Hours. As a senior operations leader, flexibility is expected to support warehouse operations, leadership teams, and critical business initiatives in Ontario…
Added 1 month ago
M
Enterprise Solutions Architect
Microserve
AB · Alberta, Canada
- Full-time
This is an explicitly opportunity‑ and quota‑driven role, managed with the same commercial accountability as a senior sales representative. The Enterprise Architect is revenue‑carrying and…
Added 1 month ago
SE
Technical Sales Representative
Schneider Electric
Dollard-Des Ormeaux, QC
- $102,850 to $145,200 CAD / year
- Full-time
We're looking for a driven Technical Sales Representative to join our sales team in the Greater Montreal area.
Added 1 month ago
CF
Residential Sales Representative
Canadian Fiber Optics Corp
Calgary, AB
- Full-time
We are seeking a highly driven and self-motivated sales professional to join our sales team. In this role, you will drive meaningful results through our Residential Sales channel, under the…
Added 1 month ago
N
Director, Nunavut Strategy & Partnerships
Northwestel
Iqaluit, NU
- Full-time
…business leaders, and communities across Nunavut. As Northwestel's senior representative in the territory, you will play a pivotal role in advancing strategic initiatives, identifying…
Added 1 month ago
L
Business Development Representative
Litmus
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
Experience: 2–5 years in B2B sales or business development, ideally in industrial technology, manufacturing software, IoT, or adjacent enterprise SaaS.
Added 1 month ago
S
Sales Support Professional (15 - 20 Month contract term role)
Siemens
Oakville, ON
- $40 to $48 CAD / hour
- Full-time
Design, test, and implement analytical reports and dashboards that track critical KPIs including sales representative performance, pipeline volume and quality, and revenue outcomes.
Added 1 month ago
C
Account Representative- Sales Training Program (Alberta) October 2026
CDW
Calgary, AB · Edmonton, AB
- Full-time
…brands in the IT industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and…
Added 1 month ago
DW
Business Development Representative
DDS WIRELESS INTL INC.
Vancouver, BC
- $55,000 to $70,000 CAD / year
- Full-time
DDS Wireless International is seeking a motivated, results-driven Business Development Representative to join our growing sales team, with a primary focus on our Scheduled Routes product.
Added 1 month ago
Sales Development Representative
Forma.ai
Toronto, ON
As a Sales Development Representative, you’ll help create new opportunities and build pipeline for Forma.ai. You’ll work closely with Sales and Marketing to identify the right prospects,…
Added 1 month ago
F
Sales Development Representative
Forma.ai
Toronto, ON
- Full-time
As a Sales Development Representative, you’ll help create new opportunities and build pipeline for Forma.ai. You’ll work closely with Sales and Marketing to identify the right prospects,…
Added 1 month ago
F
Business Development Representative
Forma.ai
Toronto, ON
- Full-time
As a Business Development Representative, you’ll help create new opportunities and build pipeline for Forma.ai. You’ll work closely with Sales and Marketing to identify the right prospects,…
Added 1 month ago
W
Senior Representative - Outside Sales
Wesco
Sarnia, ON
- Full-time
As a Senior Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the Company's…
Added 1 month ago
CT
Directeur(trice) des ventes – Esthétique médicale & professionnelle
Crescita Therapeutics
Laval, QC
- Full-time
We are looking for a Sales Director – Medical & Professional Aesthetics who wants to play a defining role in this next chapter.
Added 1 month ago
HF
Client Account Specialist
Hybrid Financial Ltd.
Toronto, ON
- Full-time
This role is ideal for candidates with experience in positions such as: Customer Service Representative, Retail Sales Associate, Bank Teller, Financial Services Representative, Personal…
Added 3 months ago
PF
Project manager
PADS Financial
Montreal, QC
- Full-time
Communicate project status, risks, and issues to stakeholders and senior management.
Added 1 month ago
SG
Senior Technical Support Representative
SOLV4EX Group
Richmond, BC
- Full-time
DES is seeking a Senior Technical Support Representative to deliver exceptional technical assistance to customers, distributors, and installers of DES, a provider of state-of-the-art…
Added 1 month ago
DE
Senior Technical Support Representative
Discover Energy Systems
Richmond, BC
- Full-time
DES is seeking a Senior Technical Support Representative to deliver exceptional technical assistance to customers, distributors, and installers of DES, a provider of state-of-the-art…
Added 1 month ago
AC
Senior Legal Counsel
Avmax Careers - Canada
Calgary, AB
- Full-time
The Senior Legal Counsel reports directly to the General Counsel and is responsible for providing expert legal guidance on complex commercial and transactional matters across the…
Added 1 month ago
Y
Outbound Sales Development Representative (Team expansion)
YuJa
Toronto, ON · North York, ON
- $60,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 1 month ago
V
Business Development Representative (BDR)/Représentant(e) du développement des affaires
Vention
Montreal, QC
- Full-time
Vention is looking for Business Development Representatives (BDRs) to launch their careers within our exceptionally high-performing growth and sales team. Join us to kick-start your career…
Added 1 month ago
EP
Sales & Business Development Representative
East Penn Canada
Mississauga, ON
- Full-time
Industry‑leading training and development, including in‑house product and sales training, as well as tuition reimbursement to support continued growth
Added 1 month ago
A
Senior Wealth Advisor
ATB
Fort McMurray, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

Discover Energy Systems

Senior Technical Support Representative

Richmond, BC, Canada

Salary Range: $72,000-$80,000 annually, commensurate with experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $72,000-$80,000 annually, commensurate with experience and qualifications.
Job type: Full-time
Apply by: Mar 14, 2027
Posting language: English
Posted: Sep 15, 2026

Original job description

Company Overview:

Discover Energy Systems (DES) is a fast-paced, high-growth energy storage solutions company that spun off from a 75-year-old industry leader. Our organization delivers safe, reliable, high-performance solutions for residential and commercial lithium solar energy storage applications. With ambitious goals to quadruple revenue over the next four years, DES is shaping the future of energy storage through innovation, precision, and strong customer relationships. If you're energized by execution, passionate about renewable energy, and excited by the chance to grow with a dynamic company that’s shaping the future of clean energy, apply today!

Position Overview:

DES is seeking a Senior Technical Support Representative to deliver exceptional technical assistance to customers, distributors, and installers of DES, a provider of state-of-the-art lithium energy storage products. This customer-facing role is responsible for diagnosing and resolving product issues, processing warranty requests, and ensuring a world-class post-sales support experience.

The ideal candidate brings deep hands-on knowledge of lithium battery systems, power electronics, and energy storage applications, combined with strong communication skills and a customer-first mindset. The Senior Technical Support Representative will work with customers and DES Engineering, Product, and Operations teams to ensure fast and effective issue resolution, accurate documentation, and continuous product improvement feedback.

Key Role Responsibilities:

Customer Technical Assistance – Provide front-line technical support via phone, email, and ticketing systems to distributors, installers, and OEM partners, assisting in commissioning, diagnosing, and resolving product, configuration, or performance issues.
Case Escalation & Root Cause Analysis – Manage complex or recurring service cases, escalating to the Technical Service Manager or Engineering team with detailed analysis and supporting data.
Documentation & Reporting – Accurately log customer interactions, troubleshooting steps, and resolutions in HubSpot; generate RMA requests, warranty claims, and failure reports as needed.
Product Knowledge & System Expertise – Maintain expert-level familiarity with DES product lines, including BMS, integrated inverters, and energy storage systems; stay current with firmware, compatibility, and configuration updates.
Customer Communication – Deliver timely, clear, and professional communication to customers throughout case handling, ensuring updates and expectations are managed effectively.
Training & Enablement – Support channel and customer education through product training sessions, installation best practices, and updates to service manuals and knowledge base materials. This may require travel for conducting training onsite.
Continuous Improvement – Provide structured feedback to Engineering, Product Management, and Quality teams to improve product reliability and service processes.
Team Collaboration – Assist junior Technical Support Representatives and contribute to service process improvement initiatives and SOP development.
Warranty Coordination – Evaluate warranty eligibility based on system data, guide customers through RMA procedures, and coordinate replacement logistics with operations.

Required Qualifications & Characteristics:

Technical diploma or degree in Electrical, Mechatronics, or related engineering field (Bachelor’s degree preferred).
Over 2 years of experience in technical support or field service roles within lithium battery, solar, or power electronics industries.
Over 2 years of experience in direct customer communication and interaction.
Proficiency with diagnostic tools, data logging software, and communication protocols (CANbus, Modbus, RS485).
Strong analytical, troubleshooting, and customer service skills with an ability to interpret and explain technical concepts clearly.
Experience using CRM or service ticketing systems (e.g., NetSuite, HubSpot,)
Experience using Microsoft office (e.g., Excel, Word, Teams) and basic data analysis skills (plotting/reading graphs)
Excellent written and verbal communication skills; bilingual in English/French or Spanish is an asset.
Highly organized and self-directed, with the ability to manage multiple priorities in a fast-paced environment.

Location

Candidates must be located in the Lower Mainland.
Hybrid work schedule: 3 days per week in the Richmond, BC office and 2 days per week remote.

Compensation and Benefits:

Salary Range: $72,000-$80,000 annually, commensurate with experience and qualifications.
Bonus: Eligible for an annual performance bonus of up to 10% of base salary.
Benefits: Standard company benefits including health/dental coverage and paid time off.

Apply About employer

More about this job

Responsibilities

Provide high-level technical assistance to customers and partners to diagnose and resolve issues with lithium energy storage products. Collaborate with engineering and operations teams to manage warranty claims and provide feedback for continuous product improvement.

Requirements

Requires a technical diploma or degree in Electrical or Mechatronics engineering and over 2 years of experience in technical support within the solar or power electronics industry. Proficiency with diagnostic tools, communication protocols like CANbus, and CRM software is essential.

Skills

Technical Support
Lithium Battery Systems
Power Electronics
Root Cause Analysis
CANbus
Modbus
RS485
HubSpot
CRM
Data Analysis
Customer Service
Troubleshooting
Warranty Coordination
Technical Documentation
Product Training
Energy Storage Systems

Benefits

Health coverage
Dental coverage
Paid time off
Annual performance bonus

Visa sponsorship

Not detected in the job text

Keywords

Lithium Battery
Solar Energy
Energy Storage
BMS
Inverters
CANbus
Modbus
RS485
HubSpot
NetSuite
Microsoft Office
RMA
Root Cause Analysis
Power Electronics
Technical Support
Field Service
Commissioning
Firmware
SOP
Manufacturing

Report this job