Jobs in Vancouver, BC and nearby

Jobs within 25 km of Vancouver, BC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

30,103 listings · 5,401 employers Counted Oct 26, 2026. How we count

About these jobs

Employers hiring include Vancouver Coastal Health (1,126 listings), Fraser Health (795 listings), Shoppers Drug Mart (470 listings).

Common roles: Registered nurse, Retail sales associate, Software engineer.

7,069 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	32.17	3,855
CAD / year	81,531.00	2,450
CAD / month	5,692.25	325
USD / hour	18.40	181
USD / year	91,200.00	107

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 20% hybrid, 80% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Vancouver, BC and nearby

Within 25 km

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Discover Energy Systems

Technical Support Hardware Specialist

Vancouver, BC, Canada

Salary Range – $78,000–$94,000 annually, commensurate with experience and qualifications. · Full-time

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Applications open in a new tab.

Job details

Pay: Salary Range – $78,000–$94,000 annually, commensurate with experience and qualifications.
Job type: Full-time
Apply by: Apr 21, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Company Overview:

Discover Energy Systems (DES) is a fast-paced, high-growth energy storage solutions company that spun off from a 75-year-old industry leader. Our organization delivers safe, reliable, high-performance solutions for residential and commercial lithium solar energy storage applications. With ambitious goals to quadruple revenue over the next four years, DES is shaping the future of energy storage through innovation, precision, and strong customer relationships. If you're energized by execution, passionate about renewable energy, and excited by the chance to grow with a dynamic company that’s shaping the future of clean energy, apply today! Check out our website here: Discover Energy Systems

Position Overview:

Discover Energy Systems (DES) is seeking a Technical Support Hardware Specialist to provide advanced technical support for its battery management and energy storage solutions. This customer-facing role involves diagnosing electrical and system-level issues, resolving technical problems, managing warranty claims, and supporting customers, distributors, and installers.

The ideal candidate brings hands-on experience with electrical power systems, including installation, commissioning, diagnostics, and troubleshooting, combined with strong problem-solving and customer communication skills. Experience with lithium battery or energy storage systems is an asset.

Role Responsibilities:

Technical Support – Provide L1 and L2 (Level 1 and 2) technical support via phone and email, diagnosing electrical, configuration, communication, and performance issues.
Root Cause Analysis – Analyze BMS, inverter, and monitoring data to identify faults and determine root causes.
Case Escalation – Coordinate complex cases (Level 3) with Engineering, Product, and Quality teams, providing diagnostic findings, measurements, logs, and supporting documentation while maintaining case ownership through resolution.
Warranty & RMA – Assess warranty eligibility, distinguish product defects from installation errors, and coordinate claims and replacement logistics with Customer Operations.
Customer Communication – Provide clear, timely updates, explain technical findings, and manage expectations throughout case resolution.
Training & Enablement – Support customer and channel partner training, installation best practices, and guidance for junior Technical Support Representatives.
Documentation – Record customer interactions, troubleshooting, and resolutions in HubSpot. Contribute to knowledge base articles, service manuals, and support procedures.
Continuous Improvement – Provide feedback to Engineering, Product, and Quality teams to improve product reliability and service processes.

Qualifications:

Electrical Experience – 2+ years of hands-on experience with electrical power systems, power electronics, or related industrial electrical equipment, including installation, commissioning, maintenance, or troubleshooting.
Electrical Fundamentals – Working knowledge of AC/DC electrical systems, circuits, voltage, current, power, and electrical safety.
Diagnostic Skills – Experience using multimeters, clamp meters, and electrical test equipment to diagnose electrical faults.
Troubleshooting – Ability to interpret electrical schematics and wiring diagrams, isolate faults, and troubleshoot system installation, configuration, and integration issues.
Software – Working knowledge of Microsoft Office, technical documentation tools, and CRM/ticketing systems.
Customer Experience & Communication – Experience interacting directly with customers, explaining technical issues, and guiding troubleshooting. Strong written and verbal communication skills.
Education – Technical diploma or degree in electrical or a related field, or equivalent relevant technical experience.

Preferred Qualifications:

Experience with solar/PV, inverters, UPS systems, battery energy storage systems (BESS), BMS, or industrial power conversion equipment.
Familiarity with firmware, diagnostic software, or communication protocols such as CAN bus, Modbus, or RS485.
Technical support or field service experience.

Location:

Candidates must be located in the Lower Mainland.
Hybrid work schedule: 3 days per week in the Richmond, BC office and 2 days per week remote.

Compensation & Benefits:

Salary Range – $78,000–$94,000 annually, commensurate with experience and qualifications.
Bonus – Eligible for an annual performance bonus of up to 10% of base salary.
Benefits – Standard company benefits, including health, dental, and vision insurance, paid vacation, and other applicable employee programs.

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More about this job

Responsibilities

Provide Level 1 and Level 2 technical support for battery management and energy storage products, diagnosing electrical, configuration, communication, and performance issues. Manage cases through resolution, including root cause analysis, escalations, warranty claims, customer communication, training, documentation, and feedback to internal teams.

Requirements

Requires at least two years of hands-on experience with electrical power systems or related equipment, along with knowledge of AC/DC fundamentals, electrical safety, diagnostic tools, and schematics. Candidates should have customer-facing troubleshooting and communication experience, technical documentation and CRM skills, and a technical diploma or degree in electrical or a related field, or equivalent experience.

Skills

Electrical Systems Troubleshooting
AC/DC Electrical Systems
Power Electronics
Electrical Diagnostics
Multimeter and Clamp Meter Use
Electrical Schematics and Wiring Diagrams
Root Cause Analysis
Battery Management Systems
Inverter Systems
Warranty and RMA Management
Customer Technical Support
Technical Documentation
HubSpot
Microsoft Office
Customer Training
CAN Bus, Modbus, and RS485

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Annual Performance Bonus

Visa sponsorship

Not detected in the job text

Keywords

Energy Storage
Lithium Batteries
Battery Management Systems
Solar Photovoltaic Systems
Inverters
Uninterruptible Power Supply Systems
Battery Energy Storage Systems
Power Electronics
AC/DC Systems
Electrical Safety
Multimeters
Clamp Meters
Electrical Test Equipment
Electrical Schematics
Wiring Diagrams
CAN Bus
Modbus
RS485
Firmware
Diagnostic Software
HubSpot
Microsoft Office
Root Cause Analysis
Warranty Claims
RMA
Installation and Commissioning
Technical Support
Customer Training
Troubleshooting

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