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Added 53 mins ago
Analyst Solutions (Appian Developer)
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Business Unit: Information and Technology Services
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Discovery Mining Ltd

Field Technology Services Analyst

South Porcupine, ON, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Experience: Between 3 to 5 years work experience in technical roles including Technology Management.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Discovery is an Americas-focused precious metals company with a diversified portfolio. Our Mission is to deliver sustainable value for all stakeholders by operating in a safe and responsible manner and having a positive impact on local communities.

Located in and around the City of Timmins, Ontario, Porcupine has two underground and one open pit mines. A continuous operation for over 100 years that provides a great work-life balance. Employees from diverse backgrounds are empowered through engagement, involvement, and growth opportunities in the workplace.

Location:Dome

Schedule:5x5x4

The Position

Provide day to day technical support on services relating to operational technology and data systems. Support two-way radio, telemetry, Blast PED system, Cap lamp and fleet management network etc.. Manage relationship with service providers’ field engineers and operation.

Key Responsibilities

Safety and Regulatory / Policy Compliance

Adhere Discovery's safety policy and procedures.
Consistently demonstrate and encourage safe work practices.
Support regulatory and corporate compliance initiatives as they pertain to information and content assets.

Incident Management

Provide support for infrastructure and fleet management wireless system and remote devices.
Ensure availability of two-way radio communication service in our operational area.
Provide level 1 and 2 system support for incidents and provide resolution ,where appropriate escalate to the supervisor.
Execute change for field technology services and related equipment.
Tracks related technology issues, coordinates resolution and assists in driving issues to closure

Request Fulfilment

Provide support for two-way radio programming request.
Configure and activate additional services on two-way radio system, fleet management system, Blast PED, Telemetry and GPS Augmentation.
Facilitate and if required install and configure on board equipment requests

Asset Management

Manage operational technology network and computing assets
Work with service providers to provide timely repair and system maintenance.
Ensure all necessary safety procedures are followed during technology support.
Ensure equipment inventory and design documentation is always updated.

Skills And Qualifications

Bachelor of Science Degree in Computer Science / Engineering or the equivalent.
Valid "G" driver's license
Understanding of ITIL Cross functional management process.
Broad knowledge of all technology considerations (performance, scalability, maintainability, deployment, operations, technology infrastructure).
Between 3 to 5 years work experience in technical roles including Technology Management.
Customer relationship experience.

Additional Information

Competitive total compensation package including:

Health, Dental, Life, AD&D, Disability, Healthcare and Wellness Spending Accounts, Virtual Care and Employee and Family Assistance Program;
Company contributions and matching into a Defined Contribution Pension Plan; and
Annual total compensation of CAD$93,168 to CAD$115,090 (including annual bonus eligibility).

This posting is for an existing vacancy at Discovery Silver.

We thank all candidates in advance. Please note, only those candidates selected for an interview will be contacted.

Discovery Silver welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), aboriginal (Indigenous) persons and persons of any gender identity and sexual orientation. Discovery is committed to a positive, supportive, and inclusive environment.

Please note that we use artificial intelligence tools to screen applications and assess qualifications and selected candidates will be contacted by a human for an interview.

Apply About employer

More about this job

Responsibilities

Provide day-to-day technical support for operational technology, data systems, wireless infrastructure, fleet systems, and remote devices, including resolving or escalating incidents and fulfilling service requests. Manage technology assets and equipment documentation, coordinate repairs and maintenance with service providers, and ensure safe, compliant operations.

Requirements

A bachelor’s degree in computer science, engineering, or an equivalent qualification is required, along with a valid Ontario G driver’s license and understanding of ITIL cross-functional management processes. Candidates should have 3–5 years of technical experience, including technology management, customer relationship experience, and broad knowledge of technology infrastructure and operational considerations.

Skills

Operational Technology Support
Incident Management
Two-Way Radio Systems
Telemetry
Fleet Management Systems
Blast PED Systems
GPS Augmentation
Radio Programming
Equipment Configuration
Asset Management
Network Support
ITIL
Technology Management
Change Management
Safety Compliance

Benefits

Health Insurance
Dental Insurance
Life Insurance
Accidental Death And Dismemberment Insurance
Disability Insurance
Healthcare Spending Account
Wellness Spending Account
Virtual Care
Employee And Family Assistance Program
Employer Pension Contributions And Matching
Annual Bonus Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Operational Technology
Data Systems
Two-Way Radio
Telemetry
Blast PED
Cap Lamp
Fleet Management Network
Wireless Infrastructure
Remote Devices
Incident Management
Level 1 Support
Level 2 Support
Change Management
Request Fulfilment
Radio Programming
GPS Augmentation
Asset Management
Network Management
Computing Assets
Equipment Inventory
Design Documentation
ITIL
Technology Infrastructure
Technology Management
Customer Relationships
Safety Compliance
Regulatory Compliance
Service Provider Management
Computer Science
Engineering

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