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Added 8 mins ago
Quality Lead Hand
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Discovery Mining Ltd

Field Technology Services Supervisor

South Porcupine, ON, Canada

Job type: Contract
Apply by: Oct 28, 2026
Experience: 7 to 10+ years of experience in technical or field support roles related to technology and heavy equipment.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Discovery is an Americas-focused precious metals company with a diversified portfolio. Our Mission is to deliver sustainable value for all stakeholders by operating in a safe and responsible manner and having a positive impact on local communities.

Located in and around the City of Timmins, Ontario, Porcupine has two underground and one open pit mines. A continuous operation for over 100 years that provides a great work-life balance. Employees from diverse backgrounds are empowered through engagement, involvement, and growth opportunities in the workplace.

Location:Dome

Schedule:5x2

The Position

Lead and supervise the Field Technology Services team responsible for day-to-day support, maintenance, installation, and upgrades of operational on-board technology and field network systems across heavy equipment, including haul trucks, loaders, excavators, and drills, as well as the field infrastructure that supports them.

This is a field-based operational technology leadership role, accountable for team performance, safety, resource planning, vendor management, and service delivery across active sites, covering on-board systems, operational field networks, autonomous haulage and drilling technologies, teleremote operations, and fixed and mobile assets such as communication towers, solar trailers, and network cabinets.

Core responsibilities include leading the team supporting fleet management, fatigue monitoring, collision detection, telemetry, and GPS augmentation systems; overseeing diagnostics and repair of electro-mechanical and low-voltage issues; owning radio and Blast PED system programs; owning oversight of autonomous haulage/drilling and teleremote operation systems; and serving as the primary escalation point for Level 1, 2, and 3 support across equipment and operational infrastructure.

Key Responsibilities

Safety and Regulatory / Policy Compliance

Promote and champion the company's goals and values within the team.
Lead by example and hold the team accountable to safe work practices, particularly when working on or around heavy equipment.
Ensure the team supports regulatory and corporate compliance initiatives as they pertain to information, infrastructure, and technology assets.

Field Technology Support

Ensure the team delivers timely, quality hands-on support, maintenance, installation, and upgrades for on-board technology systems in heavy equipment such as haul trucks, loaders, excavators, and drills.
Provide oversight and guidance on complex electro-mechanical diagnostics and repairs related to on-board systems.
Ensure standards are followed for troubleshooting and repair of low-voltage electrical systems related to on-board systems.
Review and approve new installations, ensuring proper function and integration with back-end systems.

Autonomous Haulage (AHS), Autonomous Drilling & Teleremote Operations Support

Oversee team support of Autonomous Haulage Systems (AHS) and autonomous drilling technologies, ensuring safety and performance standards are met.
Ensure the team maintains the network and wireless connectivity reliability required for safe teleremote operation of equipment.
Coordinate with mine operations and remote operating center stakeholders on autonomy and teleremote technology performance and incident response.

Operational Field Network & Infrastructure Support

Oversee support, monitoring, and maintenance of operational field network infrastructure, including communication towers, solar trailers, mobile network assets, fixed network cabinets, industrial switches/routers, radios, and field-deployed wireless access points.
Ensure ongoing performance and optimization of the field technology networks, setting priorities and standards for the team.

Incident Management

Own the escalation path for Level 2 and 3 incidents related to onboard and field network technologies, engaging vendors or other IT teams as needed.
Track team performance against service levels, coordinate resolutions, and report on incident trends to leadership.

Asset Management

Own the inventory and lifecycle management program for onboard technology and operational computing assets.
Manage vendor and service-provider contracts and relationships, and oversee budget for repair, replacement, and preventive maintenance of field-deployed hardware.
Ensure documentation standards are followed for installations, updates, and configurations across the team.
Ensure all required safety procedures are followed when the team services or accesses equipment and electronics in the field.

Leadership and Team Management

Supervise, schedule, and coach a team of Field Technology Services Analysts and Specialists across one or more sites.
Conduct performance reviews, support career development, and identify training needs for the team.
Participate in recruiting, hiring, and onboarding new team members.
Plan resourcing and coverage across sites and shifts to meet operational demands.
Foster a safety-first, collaborative, and high-performing team culture.
Represent Field Technology Services in cross-functional and site operations discussions.

Skills And Qualifications

Diploma or Degree in Mechanical, Electrical/Electronics, Engineering Technology, or a related field.
Supervisory or leadership training is an asset.
7 to 10+ years of experience in technical or field support roles related to technology and heavy equipment.
Minimum 2 years in a lead or supervisory capacity.
Valid "G" driver's license.
Demonstrated ability to lead, coach, and develop a technical field team in a mining or industrial environment.
Strong knowledge of on-board technology, low-voltage DC systems, and operational or field-based network infrastructure, including Layer 1-3 and OT networking concepts.
Strong knowledge of wireless network technologies, including 4G/LTE/5G cellular systems, and their application to field, OT, and autonomous/teleremote connectivity.
Experience overseeing support of autonomous haulage/drilling systems and/or teleremote operations required.
Broad knowledge of all technology considerations (performance, scalability, maintainability, deployment, operations, technology infrastructure).
Experience managing vendor and service-provider relationships, contracts, and budgets.
Proven incident management leadership, including experience with escalation processes and service-level management.
Excellent communication, coaching, and stakeholder-management skills with vendors, service providers, colleagues, clients, customers, and leadership.
Strong planning, prioritization, and resource-management skills across multiple sites and concurrent projects.
Prior mining or industrial experience required.

Workplace Conditions

Site based position in Timmins, ON

Travel domestically between sites is required

Additional Information

Competitive total compensation package including:

Health, Dental, Life, AD&D, Disability, Healthcare and Wellness Spending Accounts, Virtual Care and Employee and Family Assistance Program;
Company contributions and matching into a Defined Contribution Pension Plan; and
Annual total compensation of CAD$123,432 to CAD$152,475 (including annual bonus eligibility).

This posting is for an existing vacancy at Discovery Silver.

We thank all candidates in advance. Please note, only those candidates selected for an interview will be contacted.

Discovery Silver welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), aboriginal (Indigenous) persons and persons of any gender identity and sexual orientation. Discovery is committed to a positive, supportive, and inclusive environment.

Please note that we use artificial intelligence tools to screen applications and assess qualifications and selected candidates will be contacted by a human for an interview.

Apply About employer

More about this job

Responsibilities

Lead and supervise field technology teams providing support, maintenance, installation, and upgrades for onboard equipment systems, operational networks, autonomous technologies, and teleremote operations. Manage safety, incident escalation, service delivery, staffing, assets, vendors, budgets, and team development across active mine sites.

Requirements

Requires a diploma or degree in mechanical, electrical/electronics, engineering technology, or a related field, along with 7–10+ years of relevant technical or field support experience and at least two years in a leadership role. Candidates must have mining or industrial experience, a valid G driver's license, and demonstrated expertise in onboard technology, low-voltage systems, OT networking, wireless connectivity, autonomous or teleremote systems, incident management, and vendor and resource management.

Skills

Field Technology Support
Team Leadership
Heavy Equipment Technology
Low-Voltage DC Systems
Operational Technology Networking
Layer 1–3 Networking
Wireless Networking
4G/LTE/5G Cellular Systems
Autonomous Haulage Systems
Autonomous Drilling
Teleremote Operations
Incident Management
Vendor Management
Service-Level Management
Asset Lifecycle Management
Resource Planning

Benefits

Health Insurance
Dental Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Disability Insurance
Healthcare Spending Account
Wellness Spending Account
Virtual Care
Employee and Family Assistance Program
Annual Bonus Eligibility

Visa sponsorship

Not detected in the job text

Keywords

Operational Technology
Onboard Technology
Heavy Equipment
Haul Trucks
Loaders
Excavators
Drills
Low-Voltage DC Systems
Layer 1–3 Networking
OT Networking
Wireless Networks
4G/LTE/5G
Autonomous Haulage Systems
Autonomous Drilling
Teleremote Operations
Fleet Management Systems
Fatigue Monitoring
Collision Detection
Telemetry
GPS Augmentation
Radio Systems
Blast PED Systems
Communication Towers
Industrial Switches and Routers
Wireless Access Points
Incident Management
Service-Level Management
Asset Lifecycle Management
Vendor Contracts
Preventive Maintenance

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