Jobs in Canada

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Added 6 days ago
S
Specialist, Procurement (Inventory & Field Operations)
SaskPower
Regina, SK
- Contract
Must have a continuing record of professional development
Added 6 days ago
BG
Dealer Representative (Scarborough West)
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- Full-time
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Quality Assurance Administrator
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The Quality Assurance Administrator will coordinate training activities, manage documentation and records, support audits and special projects, liaise with internal and external…
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Nurse Practitioner, Gynecology Oncology - BC Cancer Vancouver
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SP
Inside Sales Representative
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Minimum 3-5 years of B2B technical inside sales experience required · Must have Mechanical Aptitude
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LH
Laundry Runner FT- Chelsea Hotel - Toronto
Langham Hotel
Canada
- Full-time
…recruitment process, please advise your Talent Acquisition…
Added 6 days ago
HE
Sales Representative
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AB · Edmonton, AB
- Full-time
Experience in truck, trailer, or heavy equipment sales or operations
Added 6 days ago
R&
Administrative Assistant III
Robertson & Company Ltd.
Quebec, QC
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 6 days ago
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Account Manager, Major Accounts
GoodWork.ca
Vancouver, BC
- Full-time
Valid driver's licence required
Added 6 days ago
TH
Merchandising Execution Associate Part -Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Part-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 6 days ago
DI
Technical Customer Support Representative
DispenseRite Inc.
Whitby, ON
- Full-time
Role Description The Technical Customer Support Representative is a full-time, on-site role based in Whitby, ON. This role is responsible for providing front-line technical support to…
Added 6 days ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 6 days ago
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Senior Manager AI Model Validation
Manulife
Toronto, ON
- Full-time
Support model inventory management, model risk operations and other AI governance processes.
Added 6 days ago
GT
Cashier (Part-Time)
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Ajax, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 6 days ago
W
Inventory Planner
Wajax
Acheson, AB · Calgary, AB · Edmonton, AB · Langley (District), BC · Langley, BC
- Full-time
Develop parts stocking lists and build stocking recommendations for various product categories to support growth.
Added 6 days ago
VN
Senior Security Software Engineer/Developer
Vecima Networks Inc.
Canada
- Full-time
…software-driven architectures, Vecima’s platforms simplify operations, accelerate innovation, and enable the reliable, high-performance networks that connect homes, businesses, and…
Added 6 days ago
TC
Mining Operations Manager
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- Full-time
…career development plans. Collaborate with Timmins branch, Operations Support and own site teams to best determine go to market strategy for parts and…
Added 6 days ago
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Financial Service Representative - LendDirect Office 1663
LendDirect
Lethbridge, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 6 days ago
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Financial Service Representative - LendDirect Office 1563
LendDirect
Calgary, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 6 days ago
AF
Financial Service Representative - LendDirect Office 1663
Attain Finance
Lethbridge, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 6 days ago
AF
Financial Service Representative - LendDirect Office 1563
Attain Finance
Calgary, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 6 days ago
A
Représentant(e) des ventes en logistique/Logistics Sales Representative
ANDY
Montreal, QC · Pierrefonds, QC
- Part-time
Comprendre les besoins d'expédition des clients et collaborer avec notre équipe des opérations afin de développer des solutions de transport concurrentielles.

DispenseRite Inc.

Technical Customer Support Representative

Whitby, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description DispenseRite Inc. provides high-performance dispensing equipment and solutions for a wide range of manufacturing markets, including power generation, windows and doors, electronics, defense, and automation. The company’s systems are engineered for precision, reliability, and efficiency, supporting applications such as structural glass sealant pumping, encapsulation, conformal coating, micro-gasketing, and thermal management. DispenseRite’s technology helps manufacturers reduce material waste, improve throughput, and meet demanding performance and durability standards. Its integration-friendly Meter Mix Dispense and 1K dispensing solutions are designed for both small-scale and high-volume production, streamlining workflows and minimizing downtime for customers.
Role Description The Technical Customer Support Representative is a full-time, on-site role based in Whitby, ON. This role is responsible for providing front-line technical support to customers using DispenseRite dispensing systems, including responding to inquiries, diagnosing issues, and guiding users through troubleshooting procedures via phone, email, and in person. The representative will document support cases, track resolutions, and escalate complex issues to engineering or product teams when needed. Day-to-day tasks include assisting with product setup and configuration, supporting preventive maintenance activities, preparing clear support documentation and FAQs, and coordinating with sales and operations to ensure timely, accurate service. The role also involves maintaining a high level of customer satisfaction by communicating clearly, managing expectations, and following up to confirm issues are fully resolved.
Qualifications

Strong customer-facing skills, including Customer Support and Customer Satisfaction, with a service-oriented mindset.
Solid technical capabilities in Technical Support and Troubleshooting, ideally with industrial or electronics equipment.
Excellent Communication skills, both written and verbal, with the ability to explain technical concepts in accessible language.
Experience working in a manufacturing, industrial automation, or related technical environment is an asset.
Ability to read and interpret technical documentation, schematics, or manuals and follow standard operating procedures.
Comfort using ticketing or CRM systems to log issues, track progress, and document resolutions.
Strong organizational skills, attention to detail, and the ability to prioritize multiple support requests in a fast-paced setting.
Relevant post-secondary education in engineering technology, industrial maintenance, electronics, or a related field, or equivalent practical experience.

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More about this job

Responsibilities

Provide front-line technical support for dispensing systems by responding to customer inquiries, diagnosing problems, guiding troubleshooting, and assisting with setup, configuration, and preventive maintenance. Document and track support cases, escalate complex issues, coordinate with internal teams, and follow up to ensure customer issues are resolved.

Requirements

Candidates should have strong customer service, communication, technical support, and troubleshooting abilities, ideally in an industrial, manufacturing, automation, or electronics environment. They should be able to interpret technical documentation and schematics, use ticketing or CRM systems, manage multiple requests, and have relevant post-secondary education or equivalent practical experience.

Skills

Customer Support
Customer Satisfaction
Technical Support
Troubleshooting
Written Communication
Verbal Communication
Product Setup
Product Configuration
Preventive Maintenance
Technical Documentation
Schematics Interpretation
Ticketing Systems
CRM Systems
Case Documentation
Issue Prioritization
Customer Follow-Up

Visa sponsorship

Not detected in the job text

Keywords

Dispensing Systems
Meter Mix Dispense
1K Dispensing
Industrial Equipment
Electronics Equipment
Manufacturing
Industrial Automation
Technical Support
Troubleshooting
Customer Support
Customer Satisfaction
Product Setup
Product Configuration
Preventive Maintenance
Technical Documentation
Schematics
Standard Operating Procedures
Ticketing Systems
CRM Systems
Support Case Tracking
Issue Escalation
Engineering Coordination
Product Team Coordination
Support Documentation
FAQs
Service Coordination
Structural Glass Sealant Pumping
Encapsulation
Conformal Coating
Micro-Gasketing

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Work requirements

Jobs in Canada