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Added 1 month ago
SJ
IIWCC - Registered Nurse
St. Joseph's Home Care
Hamilton, ON
- $31.39 to $46.47 CAD / hour
- Full-time
Create, in consultation with the physician, CCAC Case Manager, collaborate with ICCP coordinators and Primary Nurse, a plan of care for patients requiring wound care in the community.
Added 1 month ago
CG
Supervisor Full Time
Compass Group Canada
Kingston, ON
- Full-time
We are currently looking for experienced Supervisors who possess excellent leadership skill and passion for hospitality industry. You are Guest-focused and excited about assisting the Unit…
Added 1 month ago
WI
Project Coordinator
Western Integrated Ltd.
Burnaby, BC
- Full-time
Continuous Learning & Humility: Seeks feedback, learns from experiences, embraces new ideas, and pursues ongoing personal and professional development.
Added 1 month ago
TR
Principal Product Manager, Content Transformation
Thomson Reuters
Toronto, ON
- Full-time
The Principal Product Manager, Content Transformation will lead this evolution. This role will define and execute a roadmap to modernize our approach to Content across our Direct Tax…
Added 1 month ago
EH
Customer Service Manager
E.B. Horsman & Son
Parksville, BC
- Full-time
Health, dental, and employee assistance program benefits
Added 1 month ago
DC
Team Lead, Coordinated Entry Program
Distress Centre Calgary
Calgary, AB
- $62,000 to $65,000 CAD / year
- Full-time
As Team Lead, Coordinated Entry Program (CEP), you’ll report to the Program Manager and guide a frontline team supporting people who are experiencing or at risk of homelessness and involved…
Added 1 month ago
BB
Supervisor
Beyond Behavioural Intervention Inc
St. Stephen, NB
- $23 to $25 CAD / hour
- Full-time
Reporting to the Operational Manager, the role of the Supervisor is focused on overseeing the day-to-day delivery of services to support the children and youth in our care. In this role…
Added 1 month ago
S
Client Experience Manager
sephora.com
Edmonton, AB
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
Added 1 month ago
U
Revenue Marketing Program Manager / Gestionnaire des programmes de marketing des revenus
UKG
Remote, Canada
- Full-time
- Remote
As the Revenue Marketing Program Manager, Canada, you will lead the Canadian Revenue Marketing strategy and the programs that bring it to life. This is a hybrid strategy and program…
Added 1 month ago
D
Client Account Manager (12 Month Contract)
Deloitte
Toronto, ON
- Full-time
A bachelor’s degree and 7+ years of professional services experience in account management, project or program management and business development strategy, including experience in areas…
Added 1 month ago
D
Manager, Operating Model & Organizational Design (OM&OD)
Deloitte
Toronto, ON
- Full-time
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support…
Added 1 month ago
NS
Administrative Assistant to Manager - Primary Health Care
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Primary Health Care Health Services Manager, the Administrative Assistant provides confidential administrative support, works within an administrative team environment, and…
Added 1 month ago
NS
Senior Systems Analyst - Renal Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
The Renal Senior System Analyst reports to the Renal Program Manager, Informatics and Reporting, and plays a key role in transforming healthcare data into actionable information that…
Added 1 month ago
R&
Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Create a positive atmosphere for learning and development for the Ancient Cedars Spa team members.
Added 1 month ago
R&
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Create a positive atmosphere for learning and development for the Ancient Cedars Spa team members.
Added 1 month ago
CR
Associate Health and Wellness Manager
COGIR Real Estate
Mississauga, ON
- Full-time
Our next Associate Health and Wellness Manager is the perfect role for an experienced nurse who is ready to become a leader. Under the leadership of the Health and Wellness Manager, you…
Added 1 month ago
E
Management Trainee
Enterprise
Port Coquitlam, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 month ago
BA
SERVICE MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting to the Fixed Operations Manager, the Service Manager is a key partner contributing to the overall success of the dealership. The successful candidate is responsible for maximizing…
Added 1 month ago
C
Producer - Olympics, Paralympics and CBC Sports Partnership Content LA28
CBC/Radio-Canada
Toronto, ON
- Full-time
Opportunities for continued learning and professional development;
Added 1 month ago
CC
Warehouse Supervisor
Coca-Cola Canada Bottling Limited
Richmond, BC
- Full-time
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 1 month ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
Added 1 month ago
LC
Safety, Security & Response Manager
LNG Canada
Kitimat, BC
- Full-time
The Safety, Security and Response Manager is a senior operational leadership position responsible for the prevention, protection and response framework across LNG Canada's operating asset.
Added 1 month ago
BC
Occupational Therapist_ Set BC
BC Centre for Ability
Vancouver, BC
- Full-time
Contribute to SET-BC Provincial Information and Training resources to help build district and program capacity to utilize assistive technology with students with significant and diverse…
Added 1 month ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Montreal, QC · Greater Montreal Metropolitan Area
- Part-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 1 month ago
Wales/Community Participation Supports Facilitator
Extend-A-Family Waterloo Region
Kitchener, ON
Community Participation Support (CPS) services exists to facilitate, encourage and support community connections and opportunities for people based out of the WALES building on Braun St or…

Distress Centre Calgary

Team Lead, Coordinated Entry Program

Calgary, AB, Canada

$62,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $62,000 to $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Team Lead, Coordinated Entry Program

This is a Full-Time Permanent position, starting as soon as possible.

Location & Hours

Work location: On-site at SORCe (1944 10 Ave SW), as part of the Coordinated Entry Program.

Hours: Generally, Monday to Friday from 8:00am - 4:00pm, with occasional evenings or weekends as required.

What We Offer

Generous Vacation Entitlement
RRSP matching and Health Spending Account
Extended health and dental benefits
Access to on-site gym (999 site) at no cost
Paid development days and a staff development fund
A supportive, mission-driven workplace where you can grow, take on new challenges, and collaborate with colleagues that value integrity, hard work, and make a meaningful community impact

Who We Are

For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.

We are committed to fostering a respectful, inclusive workplace where employees are valued, experience a sense of belonging, and are confident in being their most authentic selves. We welcome and encourage applications from Indigenous peoples, people with disabilities, and members of equity-deserving groups. We value all the ways that our community is diverse – in identity, experience and perspective.

What to Expect

As Team Lead, Coordinated Entry Program (CEP), you’ll report to the Program Manager and guide a frontline team supporting people who are experiencing or at risk of homelessness and involved with the justice system.

Based at SORCe, a multi-agency hub, you'll oversee the Justice Navigation Program, coach staff, and work closely with community partners to connect participants to the supports they need. Alongside another Team Lead, you’ll help shape how the program grows and adapts.

This is a hands-on leadership role, balancing team support with program oversight, and stepping in on the frontline when needed.

What You’ll Do

This list highlights core responsibilities and is not exhaustive. Additional related duties may arise over time and will be discussed and supported by your supervisor.

Team Supervision and Staff Development

Provide day-to-day supervision, coaching, and support to staff through regular check-ins and clear expectations
Give timely, constructive performance feedback
Lead onboarding, training, and professional development for your team

Operations and Program Quality

Monitor service demand, staffing capacity, scheduling, and workflow across assigned areas
Coordinate coverage to keep services running, and step into frontline duties when staffing or demand requires it
Review documentation, data quality, incident reports, and service trends, and address concerns or escalate risks as needed

Shared Leadership and Partnerships

Collaborate with leaders to align practices and share operational feedback
Communicate and implement program changes, service shifts, policies, and improvement initiatives with staff
Partner with community agencies to support participant flow, align site practices, and a contribute to a safe, welcoming multi-agency space

What You Bring

Bachelor’s degree in a Human Services related field; equivalent education and experience may be considered.
3 to 6 years of related experience, including leadership or supervisory experience in a social service or related setting
3 to 6 years of related experience, including leadership or supervisory experience in a social service or related setting.
Experience supporting people with complex needs, including homelessness, financial wellness, mental health and addiction, and family violence.
Knowledge of the justice and legal systems and their impact on individuals accessing social and community services, is an asset.
Demonstrated experience delivering homelessness support services and working with Coordinated Entry and Coordinated Access systems and principles.
Proven interpersonal and cultural competency skills to work effectively and respectfully with people from diverse backgrounds and lived experiences.
Strong coaching, facilitation, and training skills to support staff learning and growth.
Clear verbal and written communication skills, with the ability to adapt to different audiences.
Strong organization, time management, and prioritization skills, with high attention to detail and solid problem-solving
Ability to respond well to unexpected changes, technology challenges, and crisis situations in a fast-paced environment
Proficiency with Microsoft Office and participant data management systems such as HMIS or equivalent

Additional Employment Requirements

As a condition of employment, all successful candidates are required to complete and maintain a Police Information Check. For those in direct service user-facing roles, a Vulnerable Sector Search is also required.

How to Apply

Please submit your resume and cover letter through our ADP Career Centre.

Distress Centre is an inclusive workplace. If you are invited for an interview and require accommodation, please let us know. If you require accommodation during the application process, please call our main office and ask to speak to Human Resources.

We may also use AI-enabled tools to support aspects of the recruitment process. All hiring decisions are made by people and are guided by our commitment to fairness and inclusion.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Team Lead will supervise and coach a frontline team while overseeing the Justice Navigation Program at a multi-agency hub. They are responsible for monitoring program quality, managing staff workflows, and collaborating with community partners to support participants.

Requirements

Candidates must have a bachelor's degree in a human services field and 3 to 6 years of related leadership experience. Proficiency in homelessness support services, data management systems, and strong interpersonal skills are required.

Skills

Team supervision
Staff development
Coaching
Homelessness support
Crisis management
Program oversight
Data quality management
Interpersonal skills
Cultural competency
Facilitation
Training
Communication
Time management
Problem-solving
Microsoft Office
HMIS

Benefits

Generous vacation entitlement
RRSP matching
Health spending account
Extended health benefits
Dental benefits
On-site gym access
Paid development days
Staff development fund

Visa sponsorship

Not detected in the job text

Keywords

Coordinated Entry Program
Justice Navigation Program
Homelessness
Social Services
Leadership
Supervision
Coaching
HMIS
Microsoft Office
Crisis Support
Community Partnerships
Performance Management
Onboarding
Data Quality
Incident Reporting
Cultural Competency
Human Services
Addiction Support
Mental Health
Family Violence
Police Information Check
Vulnerable Sector Search
Program Management
Staff Development
Operational Oversight

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