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Added 11 mins ago
J
Responsable Santé, Sécurité, Sûreté et Environnement / Health, Safety, Security, and Environment Lead
JLL
Bromont, QC · Montreal, QC · Sherbrooke, QC · CAN-CLIENT Bromont-IBM - Bromont
- Full-time
Added 11 mins ago
WF
IT Manager, Maintenance and Procurement Systems
West Fraser
Quesnel, BC · Vancouver, BC
- Full-time
We are seeking an IT Manager, Maintenance and Procurement Systems, to lead the enterprise technologies that support our operations, maintenance management, reliability, and procurement…
Added 11 mins ago
TT
Retail Store Coordinator Full Time Winners - Brentwood Commons
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Lloydminster, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 mins ago
LD
Department Manager, Pharmacy
London Drugs Limited
Campbell River, BC
- $73.05 CAD / hour
- Other
Ability to lead a team and have a coaching management style
Added 11 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 11 mins ago
H
Mechanical Design Engineer - Robotic Hand
Humanoid
Burnaby, BC
- Full-time
Lead the prototyping phase, utilizing tools like 3D printing and CNC machining to validate designs.
Added 11 mins ago
RB
Senior Project Manager-Regulatory, Risk Remediation
Royal Bank of Canada
Toronto, ON
- Full-time
Lead complex regulatory risk and compliance projects from initiation through implementation and closure.
Added 26 mins ago
WC
(CAN) Manager, Specialty Compliance and Ethics - IF– Level II Testing & Monitoring
Walmart Canada
Mississauga, ON
- Full-time
…Compliance & Ethics function. This position requires the ability to lead compliance reviews, influence stakeholders to address program deficiencies, and recommend enhancements to strengthen…
Added 26 mins ago
TC
Residential Child and Youth Worker with Overnight Awake Scheduling, Temp Full-Time
Taproot Community Support Services
Victoria, BC
- Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 26 mins ago
AH
Speech Pathologist II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…of ongoing professional development, supported by practice lead events, involvement in quality improvement initiatives, and further opportunities to rotate through other service areas.…
Added 26 mins ago
AH
Senior Consultant
Alberta Health Services
Calgary, AB
- Temporary
…Transformation team and work closely with the Senior Program Lead and Program Chief to turn organizational priorities into practical business plans. You will take a hands-on role in…
Added 26 mins ago
AH
Associate Manager, Surgical Services
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Help lead surgical excellence in one of Canada’s most innovative environments. Cancer Care Alberta is currently searching for an Associate Manager (AM) to join our fast-paced Surgical…
Added 26 mins ago
AH
Respiratory Therapist II - OR
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Reporting to the Respiratory Therapist II - Operating Room, Clinical Lead, Anesthesia/Maintenance/Special Procedures, this position provides quality patient care to the OR suites, out of OR…
Added 26 mins ago
AH
Respiratory Therapist II - OR
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Reporting to the Respiratory Therapist II - Operating Room, Clinical Lead, Anesthesia/Maintenance/Special Procedures, this position provides quality patient care to the OR suites, out of OR…
Added 26 mins ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…and relationship-management skills. Demonstrated ability to lead change, influence stakeholders, manage multiple priorities, and work effectively with multidisciplinary teams. Experience…
Added 26 mins ago
AH
Senior Advisor
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Calgary, AB
- Full-time
…and corporate teams. This position requires the ability to lead and influence, demonstrate sound judgements and diplomacy or in collaboration with others amid shifting and often competing…
Added 27 mins ago
Team Lead - Women's fashion retail
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Added 27 mins ago
Supervisor – Electrical Assembly
Tigercat | MacDonald Steel
Brant, ON
Lead, coach, and support a team of assemblers to achieve daily production, quality, and safety targets.
Added 27 mins ago
Payroll Specialist
Tigercat | MacDonald Steel
Cambridge, ON
Lead payroll issue resolution from identification through completion, coordinating with Human Resources, Finance, Operations and external vendors as required.
Added 27 mins ago
TN
Mortgage Agent
True North Mortgage
Windsor, ON
- Full-time
Added 27 mins ago
TN
Mortgage Agent
True North Mortgage
Langley (District), BC · Langley, British Columbia
- Full-time
Added 27 mins ago
TN
Mortgage Agent
True North Mortgage
Bedford, NS
- Full-time
Added 27 mins ago
TN
Mortgage Agent
True North Mortgage
Calgary, AB
- Full-time
Added 27 mins ago
TN
Mortgage Agent
True North Mortgage
Burnaby, BC
- Full-time
Added 41 mins ago
MG
Accounting Manager
Mikisew Group
Enoch, AB
- Full-time
Lead, mentor and develop the Financial Reporting team

Distress Centre Calgary

Team Lead, Coordinated Entry Program

Calgary, AB, Canada

$62,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $62,000 to $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Team Lead, Coordinated Entry Program

This is a Full-Time Permanent position, starting as soon as possible.

Location & Hours

Work location: On-site at SORCe (1944 10 Ave SW), as part of the Coordinated Entry Program.

Hours: Generally, Monday to Friday from 8:00am - 4:00pm, with occasional evenings or weekends as required.

What We Offer

Generous Vacation Entitlement
RRSP matching and Health Spending Account
Extended health and dental benefits
Access to on-site gym (999 site) at no cost
Paid development days and a staff development fund
A supportive, mission-driven workplace where you can grow, take on new challenges, and collaborate with colleagues that value integrity, hard work, and make a meaningful community impact

Who We Are

For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.

We are committed to fostering a respectful, inclusive workplace where employees are valued, experience a sense of belonging, and are confident in being their most authentic selves. We welcome and encourage applications from Indigenous peoples, people with disabilities, and members of equity-deserving groups. We value all the ways that our community is diverse – in identity, experience and perspective.

What to Expect

As Team Lead, Coordinated Entry Program (CEP), you’ll report to the Program Manager and guide a frontline team supporting people who are experiencing or at risk of homelessness and involved with the justice system.

Based at SORCe, a multi-agency hub, you'll oversee the Justice Navigation Program, coach staff, and work closely with community partners to connect participants to the supports they need. Alongside another Team Lead, you’ll help shape how the program grows and adapts.

This is a hands-on leadership role, balancing team support with program oversight, and stepping in on the frontline when needed.

What You’ll Do

This list highlights core responsibilities and is not exhaustive. Additional related duties may arise over time and will be discussed and supported by your supervisor.

Team Supervision and Staff Development

Provide day-to-day supervision, coaching, and support to staff through regular check-ins and clear expectations
Give timely, constructive performance feedback
Lead onboarding, training, and professional development for your team

Operations and Program Quality

Monitor service demand, staffing capacity, scheduling, and workflow across assigned areas
Coordinate coverage to keep services running, and step into frontline duties when staffing or demand requires it
Review documentation, data quality, incident reports, and service trends, and address concerns or escalate risks as needed

Shared Leadership and Partnerships

Collaborate with leaders to align practices and share operational feedback
Communicate and implement program changes, service shifts, policies, and improvement initiatives with staff
Partner with community agencies to support participant flow, align site practices, and a contribute to a safe, welcoming multi-agency space

What You Bring

Bachelor’s degree in a Human Services related field; equivalent education and experience may be considered.
3 to 6 years of related experience, including leadership or supervisory experience in a social service or related setting
3 to 6 years of related experience, including leadership or supervisory experience in a social service or related setting.
Experience supporting people with complex needs, including homelessness, financial wellness, mental health and addiction, and family violence.
Knowledge of the justice and legal systems and their impact on individuals accessing social and community services, is an asset.
Demonstrated experience delivering homelessness support services and working with Coordinated Entry and Coordinated Access systems and principles.
Proven interpersonal and cultural competency skills to work effectively and respectfully with people from diverse backgrounds and lived experiences.
Strong coaching, facilitation, and training skills to support staff learning and growth.
Clear verbal and written communication skills, with the ability to adapt to different audiences.
Strong organization, time management, and prioritization skills, with high attention to detail and solid problem-solving
Ability to respond well to unexpected changes, technology challenges, and crisis situations in a fast-paced environment
Proficiency with Microsoft Office and participant data management systems such as HMIS or equivalent

Additional Employment Requirements

As a condition of employment, all successful candidates are required to complete and maintain a Police Information Check. For those in direct service user-facing roles, a Vulnerable Sector Search is also required.

How to Apply

Please submit your resume and cover letter through our ADP Career Centre.

Distress Centre is an inclusive workplace. If you are invited for an interview and require accommodation, please let us know. If you require accommodation during the application process, please call our main office and ask to speak to Human Resources.

We may also use AI-enabled tools to support aspects of the recruitment process. All hiring decisions are made by people and are guided by our commitment to fairness and inclusion.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Team Lead will supervise and coach a frontline team while overseeing the Justice Navigation Program at a multi-agency hub. They are responsible for monitoring program quality, managing staff workflows, and collaborating with community partners to support participants.

Requirements

Candidates must have a bachelor's degree in a human services field and 3 to 6 years of related leadership experience. Proficiency in homelessness support services, data management systems, and strong interpersonal skills are required.

Skills

Team supervision
Staff development
Coaching
Homelessness support
Crisis management
Program oversight
Data quality management
Interpersonal skills
Cultural competency
Facilitation
Training
Communication
Time management
Problem-solving
Microsoft Office
HMIS

Benefits

Generous vacation entitlement
RRSP matching
Health spending account
Extended health benefits
Dental benefits
On-site gym access
Paid development days
Staff development fund

Visa sponsorship

Not detected in the job text

Keywords

Coordinated Entry Program
Justice Navigation Program
Homelessness
Social Services
Leadership
Supervision
Coaching
HMIS
Microsoft Office
Crisis Support
Community Partnerships
Performance Management
Onboarding
Data Quality
Incident Reporting
Cultural Competency
Human Services
Addiction Support
Mental Health
Family Violence
Police Information Check
Vulnerable Sector Search
Program Management
Staff Development
Operational Oversight

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