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Property Administrator, VGH
UBC Properties Trust
Vancouver, BC
- Full-time
…managed rental housing for UBC’s full-time, permanent faculty and staff. Village Gate Homes manages rental apartments, city homes and townhomes across 19 buildings. All buildings are…
Added 13 mins ago
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Pharm D Degree
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…duties that enable pharmacy services to be provided to the staff and patients of the Saskatchewan Health Authority. The Pharmacist- PharmD- Degree reports to the Manager. "Preference for…
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Pharm D Masters
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Reporting to the Manager the Pharmacist Masters is committed to:
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Physical Therapist Degree
HealthCareersInSask.ca
Weyburn, SK
- Full-time
Job Description: Reporting to the Manager of Primary Health Care, the Physical Therapist (PT) makes decisions and accepts responsibility for clinical physical therapy client care…
Added 43 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Joliette, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 43 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Rouyn-Noranda, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 43 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Longueuil, QC · GREENFIELD PARK, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 43 mins ago
Bakery Manager
Freson Bros.
Hanna, AB
We are hiring for a Full-Time Bakery Manager position with a wage range of $45,000 - $60,000 at our location in Hanna, AB.
Added 43 mins ago
Front of House - Supervisor, Food Services
Northland Properties
Calgary, AB
…and quality standards. You will be reporting to the General Manager. Our goal is to provide total guest…
Added 43 mins ago
EXECUTIVE DIRECTOR
Southbridge Healthcare LP
Pickering, ON
…creation of a positive environment for residents, families, staff, and community partners. The Executive Director acts as the primary liaison with government agencies, regulatory bodies,…
Added 43 mins ago
IT Intern
Musqueam Indian Band
Vancouver, BC
Reporting to the IT Manager, the IT Help Desk Technician Intern provides frontline technical support to Musqueam staff by assisting with hardware, software, network, and communication…
Added 43 mins ago
Paint Mixer Specialist
State Window Corporation
Vaughan, ON
Reporting directly to the Production Manager on all matters. The Paint Mixer Specialist is responsible for color matching, paint mixing, testing, quality control and maintaining accurate…
Added 43 mins ago
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Retail Sales Representative
Acosta
Longueuil, QC
- Full-time
Effectively communicate information from the principal to store staff.
Added 43 mins ago
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Technicien Réseau/Network Technician
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
Connaissances pratiques de Microsoft Intune et d’Apple Business Manager
Added 43 mins ago
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Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
Added 43 mins ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 USD / hour
- Full-time
Added 43 mins ago
NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
Reports to Lead Technician/Operations Manager
Added 58 mins ago
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Ticketing Services & Entertainment Coordinator
Westerner Park
Red Deer, AB
- Full-time
Support the creation, management, and publishing of staff schedules for Box Office operations, event days, and seasonal requirements under the direction of the Assistant Manager.
Added 58 mins ago
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Assistant Store Manager - Peoples Jewellers - Lime Ridge Mall
Signet Jewelers
Hamilton, ON · Canada - Lime Ridge Mall - Hamilton, ON
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 1 hour ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Foam Lake, SK
- Part-time
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 1 hour ago
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Specialist
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Specialist, First Nations and Métis Relations works closely with the Manager & Director in providing key guidance in implementation of the strategic directions set out…
Added 1 hour ago
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Assistant Facilities Manager
Cushman & Wakefield
Toronto, ON
- Full-time
Under the strategic direction of the Facilities Manager, the Assistant Facilities Manager plays a pivotal role in ensuring the seamless operation of a designated facility, portfolio of…
Added 1 hour ago
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Quality Improvement Consultant, Knowledge Institute on Child and Youth Mental Health and Addictions – Temporary Full-Time (1.0) (until January 2028)
CHEO
Ottawa, ON
- Full-time
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work…
Added 1 hour ago
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Family Visitation Worker- Casual/On-Call
Atira Women's Resource Society
Vancouver, BC
- Part-time
…children aged 0-4, who have been separated. Reporting to the Manager, Therapeutic Visitation Program, the Family visitation workers will provide a healing space for women and children who…
Added 1 hour ago
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Customer Care Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…

Distress Centre Calgary

Team Lead, Coordinated Entry Program

Calgary, AB, Canada

$62,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $62,000 to $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Team Lead, Coordinated Entry Program

This is a Full-Time Permanent position, starting as soon as possible.

Location & Hours

Work location: On-site at SORCe (1944 10 Ave SW), as part of the Coordinated Entry Program.

Hours: Generally, Monday to Friday from 8:00am - 4:00pm, with occasional evenings or weekends as required.

What We Offer

Generous Vacation Entitlement
RRSP matching and Health Spending Account
Extended health and dental benefits
Access to on-site gym (999 site) at no cost
Paid development days and a staff development fund
A supportive, mission-driven workplace where you can grow, take on new challenges, and collaborate with colleagues that value integrity, hard work, and make a meaningful community impact

Who We Are

For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.

We are committed to fostering a respectful, inclusive workplace where employees are valued, experience a sense of belonging, and are confident in being their most authentic selves. We welcome and encourage applications from Indigenous peoples, people with disabilities, and members of equity-deserving groups. We value all the ways that our community is diverse – in identity, experience and perspective.

What to Expect

As Team Lead, Coordinated Entry Program (CEP), you’ll report to the Program Manager and guide a frontline team supporting people who are experiencing or at risk of homelessness and involved with the justice system.

Based at SORCe, a multi-agency hub, you'll oversee the Justice Navigation Program, coach staff, and work closely with community partners to connect participants to the supports they need. Alongside another Team Lead, you’ll help shape how the program grows and adapts.

This is a hands-on leadership role, balancing team support with program oversight, and stepping in on the frontline when needed.

What You’ll Do

This list highlights core responsibilities and is not exhaustive. Additional related duties may arise over time and will be discussed and supported by your supervisor.

Team Supervision and Staff Development

Provide day-to-day supervision, coaching, and support to staff through regular check-ins and clear expectations
Give timely, constructive performance feedback
Lead onboarding, training, and professional development for your team

Operations and Program Quality

Monitor service demand, staffing capacity, scheduling, and workflow across assigned areas
Coordinate coverage to keep services running, and step into frontline duties when staffing or demand requires it
Review documentation, data quality, incident reports, and service trends, and address concerns or escalate risks as needed

Shared Leadership and Partnerships

Collaborate with leaders to align practices and share operational feedback
Communicate and implement program changes, service shifts, policies, and improvement initiatives with staff
Partner with community agencies to support participant flow, align site practices, and a contribute to a safe, welcoming multi-agency space

What You Bring

Bachelor’s degree in a Human Services related field; equivalent education and experience may be considered.
3 to 6 years of related experience, including leadership or supervisory experience in a social service or related setting
3 to 6 years of related experience, including leadership or supervisory experience in a social service or related setting.
Experience supporting people with complex needs, including homelessness, financial wellness, mental health and addiction, and family violence.
Knowledge of the justice and legal systems and their impact on individuals accessing social and community services, is an asset.
Demonstrated experience delivering homelessness support services and working with Coordinated Entry and Coordinated Access systems and principles.
Proven interpersonal and cultural competency skills to work effectively and respectfully with people from diverse backgrounds and lived experiences.
Strong coaching, facilitation, and training skills to support staff learning and growth.
Clear verbal and written communication skills, with the ability to adapt to different audiences.
Strong organization, time management, and prioritization skills, with high attention to detail and solid problem-solving
Ability to respond well to unexpected changes, technology challenges, and crisis situations in a fast-paced environment
Proficiency with Microsoft Office and participant data management systems such as HMIS or equivalent

Additional Employment Requirements

As a condition of employment, all successful candidates are required to complete and maintain a Police Information Check. For those in direct service user-facing roles, a Vulnerable Sector Search is also required.

How to Apply

Please submit your resume and cover letter through our ADP Career Centre.

Distress Centre is an inclusive workplace. If you are invited for an interview and require accommodation, please let us know. If you require accommodation during the application process, please call our main office and ask to speak to Human Resources.

We may also use AI-enabled tools to support aspects of the recruitment process. All hiring decisions are made by people and are guided by our commitment to fairness and inclusion.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Team Lead will supervise and coach a frontline team while overseeing the Justice Navigation Program at a multi-agency hub. They are responsible for monitoring program quality, managing staff workflows, and collaborating with community partners to support participants.

Requirements

Candidates must have a bachelor's degree in a human services field and 3 to 6 years of related leadership experience. Proficiency in homelessness support services, data management systems, and strong interpersonal skills are required.

Skills

Team supervision
Staff development
Coaching
Homelessness support
Crisis management
Program oversight
Data quality management
Interpersonal skills
Cultural competency
Facilitation
Training
Communication
Time management
Problem-solving
Microsoft Office
HMIS

Benefits

Generous vacation entitlement
RRSP matching
Health spending account
Extended health benefits
Dental benefits
On-site gym access
Paid development days
Staff development fund

Visa sponsorship

Not detected in the job text

Keywords

Coordinated Entry Program
Justice Navigation Program
Homelessness
Social Services
Leadership
Supervision
Coaching
HMIS
Microsoft Office
Crisis Support
Community Partnerships
Performance Management
Onboarding
Data Quality
Incident Reporting
Cultural Competency
Human Services
Addiction Support
Mental Health
Family Violence
Police Information Check
Vulnerable Sector Search
Program Management
Staff Development
Operational Oversight

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