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FC
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- Full-time
…through mentorship, meaningful work experiences, and career development…
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CB
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AB · Edmonton, AB
- Full-time
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- $125,000 to $150,000 CAD / year
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Dixon Hall

Home Support Worker, Relief

Toronto, ON, M5A 2K8, Canada

Employment Type: Relief, Permanent Department: Senior Services Union: Included (CUPE Local 2497) Classification: Union (Level 1) Salary: $23.97 per hour (Level 1) File #: 26-SCY-30 (1 OPEN) Posting Date: November 3, 2026 Posting Close: November 13, 2026 Reason for vacancy: New Position · Temporary

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Job details

Pay: Employment Type: Relief, Permanent Department: Senior Services Union: Included (CUPE Local 2497) Classification: Union (Level 1) Salary: $23.97 per hour (Level 1) File #: 26-SCY-30 (1 OPEN) Posting Date: November 3, 2026 Posting Close: November 13, 2026 Reason for vacancy: New Position
Job type: Temporary
Apply by: Feb 1, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Employment Type: Relief, Permanent
Department: Senior Services
Union: Included (CUPE Local 2497)
Classification: Union (Level 1)
Salary: $23.97 per hour (Level 1)
File #: 26-SCY-30 (1 OPEN)
Posting Date: November 3, 2026
Posting Close: November 13, 2026
Reason for vacancy: New Position

Position Summary
Reporting to the Manager, Assisted Living and Home Support Programs, the Home Support Worker (HSW) assists residents who are frail or ill to complete activities of daily living. The HSW follows a pre-determined service plan that usually involves a combination of cleaning and essential homemaking tasks. The HSW may be required to work with clients who smoke in their home, who have pets in the home, or who are experiencing bedbug infestations.
The HSW is responsible for observing and reporting any changes in residents’ health or social status and for keeping records of each resident’s service plan. The HSW responds to all requests for emergency assistance and is responsible for assessing the type of emergency and intervention required. The HSW should be capable of working with clients of diverse social, cultural, and language backgrounds.

Core Competencies

Adaptability
Accountability
Communication
Decision Making
Negotiation
Networking and Relationship Building
Problem Solving
Risk Management
Self-motivated and directed

Duties and Responsibilities

Essential Homemaking

Completing household management tasks such as laundry, grocery shopping, bed-making, washroom cleaning, vacuuming, mopping and meal preparation.
Providing emergency first aid and/ or CPR until EMS arrives, when required.

Bondable

Receiving monies, issuing receipts, submitting payments to Supervisor.

Communication

Record-keeping responsibilities: entering data each shift in the electronic data system.
Keep the Care Coordinator and/or Manager up-to-date on changes in resident’s situation.
Complete paperwork and/or administrative duties as required.
Support Systems and Professional Development:
- Attending staff meetings, performance reviews, and supervision meetings as scheduled.
- Participating in briefings to relief staff during shift changes.
- Attending in-house training opportunities as scheduled.

This job description does not represent a complete account of the duties and responsibilities of the job but rather a summary of those duties and responsibilities in effect at the time of writing. The role and its responsibilities will evolve as the Agency grows and develops to meet community and client needs. Future responsibilities will include such duties as assigned in keeping with the developing nature of the job.

Qualifications

1- 2 years’ experience with Home Support managing household budgets, purchasing household food and supplies, caring for the upkeep of a home, completing the daily tasks and responsibilities of independent living.
First Aid/CPR Training an asset.
Excellent interpersonal, personal care and household management skills.
Strong English language skills, verbal and written communication skills; knowledge of other languages an asset.
Knowledge of Gerontology and Mental Health issues an asset.
Ability to respond and act on emergency situations.
Demonstrated ability to work independently and collaboratively as part of a team.
Must be qualified to work in Canada legally for Dixon Hall.
Satisfactory Vulnerable Sector Police Records Check.
Must be fully vaccinated against the COVID-19 virus with a vaccine approved for use in Canada.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Home Support Worker assists frail or ill residents with activities of daily living, including essential homemaking tasks and meal preparation. They are also responsible for monitoring resident health status, maintaining accurate service records, and responding to emergency situations.

Requirements

Candidates must have 1-2 years of experience in home support and household management, along with strong English communication skills. A satisfactory Vulnerable Sector Police Records Check and full COVID-19 vaccination are mandatory for the role.

Skills

Home support
Homemaking
Meal preparation
First aid
CPR
Data entry
Record keeping
Interpersonal skills
Gerontology
Mental health support
Emergency response
Household management
Communication
Problem solving
Adaptability
Accountability

Visa sponsorship

Not detected in the job text

Keywords

Home Support Worker
Senior Services
CUPE Local 2497
Assisted Living
Activities of Daily Living
Homemaking
First Aid
CPR
Electronic Data System
Gerontology
Mental Health
Vulnerable Sector Police Records Check
COVID-19 Vaccination
Record-keeping
Emergency Assistance
Household Budgeting
Independent Living

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