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Added 2 mins ago
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Manager, Global Wellbeing
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The Manager, Global Wellbeing leads the development and execution of the global programs, strategies and initiatives that support the wellbeing of our people across OMERS and Oxford. You…
Added 15 mins ago
RH
Sunshine Coast - Indigenous Cultural Liaison Support Worker (Casual)
RainCity Housing and Support Society
Sunshine Coast, BC
- Full-time
…social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen…
Added 17 mins ago
MU
Senior Campus Planner
McGill University
Sherbrooke, QC
- Full-time
The Senior Campus Planner reports to the Associate Director, Campus Planning and Development. The incumbent will lead project planning initiatives and develop recommendations relating to…
Added 17 mins ago
A
Spécialiste principale bilingue de l'apprentissage et du développement/Bilingual Senior Learning & Development Specialist
Aliaxis
CA - IDS - Office
- Full-time
Reporting to the Senior Manager, Learning & Development, the Senior Learning & Development Specialist plays a strategic role in designing, developing, and delivering impactful learning…
Added 33 mins ago
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Relationship Manager
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Listowel, ON
- Full-time
Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support…
Added 48 mins ago
Sunshine Coast - Indigenous Cultural Liaison Support Worker (Casual)
RainCity Housing and Support Society
BC
…social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen…
Added 1 hour ago
AC
Human Resources Business Partner - Term
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- $70,000 to $80,000 CAD / year
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Added 1 hour ago
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Added 2 hours ago
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- Full-time
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Added 2 hours ago
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Portfolio Specialist, Operations, 12-Month Contract
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Outstanding Medical, Dental, Vision and Paramedical benefit programs
Added 2 hours ago
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Personalization & Experimentation Analyst
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- Full-time
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Added 2 hours ago
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RN/RPN Hope to Health Primary Care Clinic
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- Temporary
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 2 hours ago
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GTM Enablement Manager
Procurify
Remote, Canada
- Full-time
- Remote
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Added 2 hours ago
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Senior Manager, Talent Acquisition
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Added 2 hours ago
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Gestionnaire principal(e), Acquisition de talents / Senior Manager, Talent Acquisition
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- Full-time
Lead talent acquisition efforts for major projects, growth initiatives, and high-volume hiring programs.
Added 2 hours ago
T&
Senior Manager, Talent Acquisition
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Calgary, AB · Toronto, Canada
- Full-time
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Added 2 hours ago
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Lead Construction Project Manager
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- Other
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Personal Support Worker_Relief (Bargaining Unit Position)
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- $24.37 CAD / hour
- Full-time
Medication & Clinical Support: Follow established medication protocols, support self-administration programs, and collaborate with healthcare providers to ensure safe practices.
Added 3 hours ago
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Site Manager - Early Learning
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Added 3 hours ago
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Added 4 hours ago
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Sr Mgr, Acquisition Pricing
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Added 4 hours ago
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Regional Manager - North East
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- Full-time
Reporting to the Director, Operations, the Regional Manager is responsible for implementing the organization’s strategic goals, mission, vision and values into operational plans, and for…
Added 5 hours ago
DH
Manager, Winter Programs, FT
Dixon Hall
Toronto, ON
- Full-time
Reporting to the Senior Manager, Shelter and Respite Services, the Manager, Winter Programs is responsible for ensuring the delivery of programs and services intended to build community,…

Dixon Hall

Manager, Winter Programs, FT

Toronto, ON, Canada

Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $80,000 annually File #: 26-SRS-29 (2 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire · Full-time

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Job details

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $80,000 annually File #: 26-SRS-29 (2 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Jan 3, 2027
Experience: 5 years’ minimum experience in social services, preferably with people who have difficulty maintaining a stable tenancy.
Posting language: English
Posted: Oct 5, 2026

Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Excluded
Salary: Up to $80,000 annually
File #: 26-SRS-29 (2 OPEN)
Posting Date: October 5, 2026
Posting Close: October 19, 2026
Reason for vacancy: New Hire

The Manager, Winter Programs is required to work Monday - Friday from 9:00 am- 5:00 pm.

Position Summary
Reporting to the Senior Manager, Shelter and Respite Services, the Manager, Winter Programs is responsible for ensuring the delivery of programs and services intended to build community, enhance housing stability and quality of life for clients. The Manager, Winter Programs is also responsible for oversight of the operational requirements of their assigned portfolio, to work collaboratively with management from other departments and programs by enhancing the current services, and for taking our program to a new and improved level of service.

Responsibilities

Nature and Scope:

Develop and implement strategic initiatives that build community.
Develop and manage partnerships that provide opportunities for tenants.
Ensure that qualified applicants are recruited and hired, and that staff vacancies are filled in a timely manner in collaboration with the People and Culture department.
Administer the collective agreement.
Participate in planning and evaluating provided services and the collection of data.
Continue to improve their professional knowledge, recognizing trends and issues with tenants.
Operate effectively under pressure and, when needed, work outside regular office hours.

Program Delivery

Management of the Shelter and Respite Services Team located at the assigned program site to deliver quality services to applicants, tenants and communities.
Ensure Team compliance with all relevant legislation, Company policy and Procedures.
Manage the Shelter and Respite Services budget and expenditures for the assigned program site.
Ensure effective performance against key performance indicators and targets associated with the Shelter and Respite Services Team.
Providing timely and accurate internal and external reporting including compliance and funder reporting.
Develop and support the implementation of all application, tenancy and community development policies, procedures, and strategies.
Providing leadership in situations where the tenant community or neighbouring community are affected, coordinating the response, and communicating with staff, local politicians, neighbours, community groups and others as necessary.
Managing complaints and appeals in line with agreed policy.
Ensuring record keeping & administrative systems are effectively maintained.
Ensuring effective management and supervision of all staff in the Shelter and Respite Services Team working at the assigned program site.
Ensuring that staff adheres to the organization’s Customer Service principles and Code of Conduct.
Implement ‘work smarter’ strategies to improve practice and deliver management efficiencies.
Participate as a member of the management team and ensure that approaches and processes are consistent and effective in achieving the project’s desired outcomes.

Partnership Development

Manage and support change in implementing Dixon Hall’s Shelters and housing agenda.
Develop and implement partnerships with support agencies.
Liaise and develop initiatives with other stakeholders and partners.
Participate in Dixon Hall’s Performance Development Program.
In cooperation with the HR team, support staff to undertake training and professional development that will improve service delivery.
Identify and raise any concerns about unethical behavior or action by staff that are contrary to identified Agency policies and/or procedures or the Toronto Shelter and Respite Standards.
Participate in any internal or external meetings as requested by the CEO.
In collaboration with the Human Resources department, assist with developing job descriptions, work plans and conducting recruitment processes for the Shelter and Respite Services Team.
Carry out any other management or service development activities as required by the CEO or Board of Directors.

Human Resources

Directly supervise the staff assigned to the program site location.
Under direction from the Human Resources team, ensure that qualified job applicants are selected and that vacancies are filled in a timely manner.
Review and approve bi-weekly timesheets, all overtime, and requests for sick time and vacation time.
Participate in the progressive disciplinary processes.

Organizational Effectiveness

Work collectively with the Management Team to identify the project’s community development goals, objectives, methods and resources needed to achieve them. Implements resulting work plans.
Identify trends and gaps in service.
Chair or participate in committees and/or activities relating to the project as required.
Ensure Health & Safety standards are met and maintained.
Approve all program expenditures within signing authority.
Ensure that reports are completed, and files are maintained in accordance with the funder’s requirements and project’s standards.
Maintain relevant data and statistics on the programs as needed including.
Other duties as assigned.

Qualifications

Post-secondary degree in social sciences or equivalent combination of education and experience.
5 years’ minimum experience in social services, preferably with people who have difficulty maintaining a stable tenancy.
Broad knowledge of Shelters, Respites, and Warming Centres, Social Housing services to people who are homeless, the social services system in Toronto, and the relevant legislation.
Demonstrated experience in staff management and development.
Strong verbal and written English language communication skills; fluency in a second language will be considered an asset.
Demonstrated leadership qualities and ability to achieve results and desired outcomes; experience implementing service change and reform.
Strong organizational and administrative ability, proficient in a variety of computer applications.
Strong decision making and problem-solving ability.
Demonstrated capacity to operate under pressure.
Experience with community-based resources, quality improvement and evaluation.
Demonstrated ability to engage and work collaboratively with stakeholders and personnel from diverse sectors (public, private, non-profit, community-based organizations, resident associations, and community residents), multiple program areas, and cultures.
Excellent computer skills including a working knowledge of evaluation and research software (d MS Office applications).
Develop and maintain effective working relationships with government, community organizations and major stakeholders.
Ability to develop and maintain excellent relations with community organizations and networks.
Strong ability to exchange knowledge.
Superior organizational, analytical, problem-solving abilities. Ability to manage multiple projects and deadlines, prioritize, take initiative.
Self-directed and independent, as well as proven experience in working effectively as an inter-disciplinary team member and in collaboration with other community professionals.
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a ‘Clear’ or satisfactory result that meets the operational requirements of the Agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Manager, Winter Programs is responsible for overseeing the operational requirements of the Shelter and Respite Services team to ensure quality service delivery and housing stability. They will manage budgets, lead staff, develop community partnerships, and ensure compliance with organizational policies and legislation.

Requirements

Candidates must possess a post-secondary degree in social sciences and a minimum of 5 years of experience in social services. Strong leadership, administrative skills, and a clear Vulnerable Sector Screening check are required for this role.

Skills

Staff management
Strategic planning
Budget management
Community development
Crisis management
Policy implementation
Performance management
Stakeholder engagement
Data analysis
Problem-solving
Decision making
Administrative systems
Reporting
Leadership
Communication
Quality improvement

Visa sponsorship

Not detected in the job text

Keywords

Social services
Shelter management
Respite services
Housing stability
Community development
Budgeting
Staff supervision
Performance indicators
Compliance
Policy development
Stakeholder management
Data management
Quality improvement
Human resources
Recruitment
Conflict resolution
Health and safety
MS Office
Research software
Social housing
Homelessness services
Strategic initiatives
Collective agreement
Reporting
Administrative management

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