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Added 24 mins ago
LT
Shipper/Receiver
LMI Technologies
Burnaby, BC
- $45,899 to $57,370 CAD / year
- Full-time
Safety, Housekeeping & Continuous Improvement
Added 55 mins ago
E
Assistant General Manager, Toronto
Equinox
Toronto, ON
- $70,000 to $78,000 CAD / year
- Full-time
Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities
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Retail Assistant Store Manager - Circle
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LC
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LOFT Community Services
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Additional responsibilities may be assigned by the Program Manager and/or designated supervisor to support overall program operations and continuity of care.
Added 1 hour ago
C
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NR
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VS
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PR
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Maintain cleanliness, organization, and housekeeping standards throughout assigned warehouse and shipping areas.
Added 5 hours ago
I
Packer
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Housekeeping Room Attendant
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Added 5 hours ago
Guest Service Agent
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Packer
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Receive daily instruction from Lead hand, Production Manager through personal contact, email, and daily instruction log
Added 5 hours ago
M
Guest Services Agent
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- Part-time
…messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard…
Added 6 hours ago
H
Production Supervisor
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NS · Nova Scotia, Canada
- Full-time
Operations & Turnarounds: Manage the major turnarounds in terms of labour. Make sure that all control parameters of the lab, the control room and the field are met. Coordinate and…
Added 7 hours ago
R
Material Handler
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EW
Program Supervisor - Excel
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…the Enviros leadership team and will ensure that day-to-day operations follow program protocols and Enviros…
Added 14 hours ago
NE
CNC Machinist
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- $25 to $40 CAD / hour
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The CNC Machinist – Horizontal Boring Mill reports directly to the Plant Manager – Machining and Plant Manager - Fabrication and is responsible responsible for the setup and operation of…
Added 16 hours ago
SH
Common Area Cleaner
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- Up to $18.5 CAD / hour
- Full-time
…including a cover letter and detailed resume, to Ms. Megan Bender, Housekeeping Manager. Only candidates selected for an interview will be…
Added 16 hours ago
SH
Room Attendant
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- Up to $18.5 CAD / hour
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Report any items found in check-out units to the Housekeeping Manager
Added 16 hours ago
WH
Guest Services Manager
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Winnipeg, MB
- Full-time
The Guest Services Manager is responsible for leading the daily operation of the Front Office and ensuring a welcoming, efficient and consistent guest experience. This is a hands-on…
Added 17 hours ago
SC
Housekeeper/Cleaner - Part Time - Silvertip Resort
Stone Creek Resorts
Canmore, AB
- Part-time
Reporting to the Maintenance Manager - The Housekeeper is integral to ensuring the cleanliness and orderliness of staff accommodations, office spaces, public areas, on-course bathrooms, and…
Added 18 hours ago
SC
Housekeeper/Cleaner - Silvertip Resort - Staff Accommodation Available
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…for future use. Effective communication with the Maintenance Manager and other team members is essential to address any issues and ensure smooth…
Added 1 day ago
WC
(CAN) Pharmacy Assistant
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Dixon Hall

Shelter Worker, FT

Toronto, ON, M5G 1P4, Canada

Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-15 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire · Full-time

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Job details

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-15 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Dec 30, 2026
Experience: Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Posting language: English
Posted: Oct 1, 2026

Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Included (CUPE Local 2497)
Salary: $26.51/hr (Level 2)
File #: 26-SRS-15 (1 OPEN)
Posting Date: October 1, 2026
Posting Close: October 15, 2026
Reason for vacancy: New Hire

The Shelter Worker is required to work Monday - Friday from 3pm- 11pm. The location will be 81 Elizabeth St, Toronto, ON.

Position Summary
Reporting to the Supervisor, Shelter and Respite Services, the Shelter Worker responds to the needs of clients of the Agency’s shelters and works with them on an individual basis to assist them in improving their overall quality of life.

Responsibilities

Work in an effective, efficient and client focused manner to achieve the best outcomes for clients.
Work collaboratively with shelter and housing team, other Dixon Hall staff and departments and volunteers.
Respond to the needs of residents using the facility.
Responsible for the day-to-day operations of the facility and the care of the residents
Provide a safe and trustworthy environment and encourage residents’ input.
Complete intakes and discharges
Establish empathetic rapport with residents.
Adhere to Dixon Hall’s mission, vision, policies and practices, Toronto Shelter Standards, Municipal fire safety, Board of Health guidelines and Hostel guidelines in the operation of the program.
Participate in the planning and delivery of programs and activities to address the health, employment, housing and social and recreational needs of the residents.
Work as a resource for residents, particularly around housing issues, support and advocacy.
Develop positive relationships with community groups, neighbours and resources in the larger community.
Implement the shelter policies, procedures and residency agreements in a spirit of fairness and respect.
Participate in on-going team building, ensuring peer accountability, strong communications and support.
Attend and actively participate in department and agency meetings and training, workshops, etc. as required.
Use intervention and mediation skills to defuse potential conflicts.
Ensure all relevant information is communicated to the Manager and co-workers.
Perform light housekeeping and maintenance tasks to ensure a clean work environment.
Undertake other tasks and responsibilities as assigned within the purview of the job description.
Ensure all record keeping is up to date; review all incidents and log reports on each shift.
Participate in Client Intake Process in the Shelter(s).
Maintain appropriate information for funder reports as necessary.
Maintain client files.
Provide letters for clients.

Qualifications

Community Worker or Social Services Worker Diploma.
Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
Crisis Management and prevention skills.
Demonstrable awareness and knowledge of issues impacting homeless individuals.
Understanding and appreciation for issues of inclusion and diversity.
Demonstrable commitment to principles of anti-racism, anti-sexism and to challenging other forms of oppression.
Strong written and verbal English language skills; fluency in other languages will be considered an asset.
Effective communication skills; computer literacy.
Ability to work effectively in a collaborative team environment.
SMIS knowledge will be considered an asset.
Ability to take responsibility for and work through difficult personal reactions.
Related training and/or experience working with disadvantaged, homeless or marginally housed.
Knowledge of issues affecting this population and knowledge of emergency and social services.
Ability to handle emergency situations; conflict resolution and harm reduction skills required.
Strong interpersonal skills and commitment to teamwork approach
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a “Clear” or satisfactory result that meets the operational requirements of the agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Shelter Worker manages daily facility operations and provides direct support to residents to improve their quality of life. They are responsible for conducting intakes, maintaining client files, and ensuring a safe, inclusive environment through conflict mediation and advocacy.

Requirements

Candidates must hold a Community Worker or Social Services Worker Diploma and have at least two years of experience working with homeless or marginalized populations. Essential certifications include Standard First Aid, CPR, CPI, and a clear Vulnerable Sector Screening check.

Skills

Case management
Crisis intervention
Conflict resolution
Harm reduction
Intake and discharge
Documentation
First aid
CPR
Mental health support
Addiction support
Advocacy
Interpersonal skills
Teamwork
Computer literacy
Communication skills

Visa sponsorship

Not detected in the job text

Keywords

Shelter Worker
Social Services
Homelessness
Mental Health
Addiction
Case Management
Crisis Intervention
Harm Reduction
Conflict Resolution
Standard First Aid
CPR
CPI
WHMIS
SMIS
Vulnerable Sector Screening
Intake
Advocacy
Community Support
Documentation
Anti-racism
Anti-oppression
Inclusion
Diversity
Hostel Standards
Fire Safety

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