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Added 2 mins ago
Keyholder
Torrid
Grande Prairie, AB
Part-time
…driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our…
Added 2 mins ago
Legal Aid Worker
Legal Aid Ontario
Toronto, ON
Full-time
…Centre. The LAW will work under the direct supervision of a Manager Lawyer and will assess complex and high-risk cases and will have decision making authority in criminal matters. The LAW…
Added 2 mins ago
Account Manager
SafetyCo
Waterloo, ON
Full-time
This isn’t a role for someone looking to simply process requests. As the Account Manager, you’ll be the bridge between prospective clients and long-term partnerships. We’re looking for…
Added 2 mins ago
Intensive Case Manager
The Hope Centre Welland
Thorold, ON
Full-time
Participate in ongoing training when necessary.
Added 2 mins ago
Banking Advisor
National Bank of Canada
Kirkland, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 mins ago
Assistant Team Leader
Dollarama
Timmins, ON
$18.1 to $18.6 CAD / hour
Part-time
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.
Added 2 mins ago
Assistant Team Leader
Dollarama
Peace River, AB
Part-time
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.
Added 2 mins ago
Homelessness Services Worker
The Salvation Army in Canada
St. Catharines, ON
Part-time
This position reports directly to the Emergency Shelter Manager.
Added 2 mins ago
Case Worker
The Salvation Army in Canada
St. Catharines, ON
Part-time
This position reports directly to the Emergency Shelter Manager.
Added 2 mins ago
Tim Horton's Assistant Manager
Compass Group Canada
AB · Greater Edmonton Metropolitan Area
Full-time
Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service. Must be open to learning and adopting the Tim’s way of customer…
Added 2 mins ago
Assistant General Manager - Calgary Deerfoot City
GoodLife Fitness
Calgary, AB
Full-time
The Assistant General Manager plays a key role in providing an exceptional employee and member experience. You are responsible for training, coaching and ongoing development of a team of…
Added 2 mins ago
Program Manager
The University of British Columbia
Vancouver, BC
$7,727.33 to $11,112 CAD / month
Full-time
…other partners or interest holders. More broadly the Program Manager is expected to participate in wider activities within the Division such as strategic planning, staff training and…
Added 2 mins ago
Building Services Manager
The University of British Columbia
Vancouver, BC
$7,727.33 to $11,112 CAD / month
Full-time
The Building Services Manager (BSM) is responsible for overseeing provision of interior and exterior building custodial and housekeeping services in assigned areas for Student Housing and…
Added 2 mins ago
Community Registered Nurse (RN)
Bayshore HealthCare
Port Franks, ON
Part-time
Successful candidates will also be required to work as part of an on-call rotation for at least 1-2 nights per week and will be discussed with the manager once orientation is complete.
Added 2 mins ago
Fit4Less Host - Moncton Main Street
Fit4Less Canada
Moncton, NB
Part-time
Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
Added 2 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 2 mins ago
Assistant Team Leader
Dollarama
Delson, QC
Part-time
Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.
Added 2 mins ago
BANKING ADVISOR
National Bank of Canada
Montreal, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 2 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 2 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 2 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 2 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 2 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 mins ago
BANKING ADVISOR
National Bank of Canada
Montreal, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…

Dixon Hall

Shelter Worker, FT

Toronto, ON, M5G 1P4, Canada

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-15 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Dec 30, 2026
Experience: Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Included (CUPE Local 2497)
Salary: $26.51/hr (Level 2)
File #: 26-SRS-15 (1 OPEN)
Posting Date: October 1, 2026
Posting Close: October 15, 2026
Reason for vacancy: New Hire

The Shelter Worker is required to work Monday - Friday from 3pm- 11pm. The location will be 81 Elizabeth St, Toronto, ON.

Position Summary
Reporting to the Supervisor, Shelter and Respite Services, the Shelter Worker responds to the needs of clients of the Agency’s shelters and works with them on an individual basis to assist them in improving their overall quality of life.

Responsibilities

Work in an effective, efficient and client focused manner to achieve the best outcomes for clients.
Work collaboratively with shelter and housing team, other Dixon Hall staff and departments and volunteers.
Respond to the needs of residents using the facility.
Responsible for the day-to-day operations of the facility and the care of the residents
Provide a safe and trustworthy environment and encourage residents’ input.
Complete intakes and discharges
Establish empathetic rapport with residents.
Adhere to Dixon Hall’s mission, vision, policies and practices, Toronto Shelter Standards, Municipal fire safety, Board of Health guidelines and Hostel guidelines in the operation of the program.
Participate in the planning and delivery of programs and activities to address the health, employment, housing and social and recreational needs of the residents.
Work as a resource for residents, particularly around housing issues, support and advocacy.
Develop positive relationships with community groups, neighbours and resources in the larger community.
Implement the shelter policies, procedures and residency agreements in a spirit of fairness and respect.
Participate in on-going team building, ensuring peer accountability, strong communications and support.
Attend and actively participate in department and agency meetings and training, workshops, etc. as required.
Use intervention and mediation skills to defuse potential conflicts.
Ensure all relevant information is communicated to the Manager and co-workers.
Perform light housekeeping and maintenance tasks to ensure a clean work environment.
Undertake other tasks and responsibilities as assigned within the purview of the job description.
Ensure all record keeping is up to date; review all incidents and log reports on each shift.
Participate in Client Intake Process in the Shelter(s).
Maintain appropriate information for funder reports as necessary.
Maintain client files.
Provide letters for clients.

Qualifications

Community Worker or Social Services Worker Diploma.
Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
Crisis Management and prevention skills.
Demonstrable awareness and knowledge of issues impacting homeless individuals.
Understanding and appreciation for issues of inclusion and diversity.
Demonstrable commitment to principles of anti-racism, anti-sexism and to challenging other forms of oppression.
Strong written and verbal English language skills; fluency in other languages will be considered an asset.
Effective communication skills; computer literacy.
Ability to work effectively in a collaborative team environment.
SMIS knowledge will be considered an asset.
Ability to take responsibility for and work through difficult personal reactions.
Related training and/or experience working with disadvantaged, homeless or marginally housed.
Knowledge of issues affecting this population and knowledge of emergency and social services.
Ability to handle emergency situations; conflict resolution and harm reduction skills required.
Strong interpersonal skills and commitment to teamwork approach
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a “Clear” or satisfactory result that meets the operational requirements of the agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Shelter Worker manages daily facility operations and provides direct support to residents to improve their quality of life. They are responsible for conducting intakes, maintaining client files, and ensuring a safe, inclusive environment through conflict mediation and advocacy.

Requirements

Candidates must hold a Community Worker or Social Services Worker Diploma and have at least two years of experience working with homeless or marginalized populations. Essential certifications include Standard First Aid, CPR, CPI, and a clear Vulnerable Sector Screening check.

Skills

Case management
Crisis intervention
Conflict resolution
Harm reduction
Intake and discharge
Documentation
First aid
CPR
Mental health support
Addiction support
Advocacy
Interpersonal skills
Teamwork
Computer literacy
Communication skills

Visa sponsorship

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Keywords

Shelter Worker
Social Services
Homelessness
Mental Health
Addiction
Case Management
Crisis Intervention
Harm Reduction
Conflict Resolution
Standard First Aid
CPR
CPI
WHMIS
SMIS
Vulnerable Sector Screening
Intake
Advocacy
Community Support
Documentation
Anti-racism
Anti-oppression
Inclusion
Diversity
Hostel Standards
Fire Safety

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