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Added 22 mins ago
Efficacité de la Flotte, Gestionnaire de programme / Fleet Efficiency , Program Manager
Airbus Aircraft
Montreal, QC
Full-time
Être le point focal pour le programme en service et la performance de la flotte pour ce client, afin de traiter les problèmes du programme pour le client et également l'informer des…
Added 22 mins ago
Responsable Programmes Support Client / In-Service Program Manager
Airbus Aircraft
Montreal, QC
Full-time
Responsable Programme - Support Client / In-Service Program Manager
Added 22 mins ago
Region Manager - Waikato
Fletcher Building
Hamilton, ON
Reporting to the General Manager - Higgins, this role is responsible for the overall performance of the Waikato region, delivering sustainable and profitable outcomes aligned with Higgins'…
Added 37 mins ago
Project Development Manager (Canada or USA)
Primero Group
Canada
As a Project Development Manager, you will lead Primero Americas’ efforts in identifying and securing new business opportunities, including target identification, lead generation, and…
Added 51 mins ago
Project Manager
Marco Group Limited
Dartmouth, NS
Full-time
Fostering and maintaining positive relations and communication with clients, consultants, architects and subcontractors
Added 1 hour ago
assistant manager, hotel
Northern Rockies Lodge
Muncho Lake, BC
Full-time
Added 1 hour ago
Project Manager - WAHA Project
Pomerleau
Moosonee, ON · Toronto, ON
As a Project Manager working on the WAHA Redevelopment Project at Pomerleau Construction, you will play a key role in managing this large scale project - working closely with our client…
Added 1 hour ago
Senior Bid Manager - Buildings
Pomerleau
Vancouver, BC
As a Bid Manager, working in the Alternative Projects Center of Expertise (APEX) team at Pomerleau Construction, you will be responsible for leading estimating and proposal teams in…
Added 1 hour ago
Talent Acquisition Advisor
Pomerleau
Montreal, QC
…you will be responsible for managing the candidate and hiring manager experience from start to finish throughout the entire recruitment…
Added 1 hour ago
Project Manager
Pomerleau
Toronto, ON
As an experienced Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5 million to…
Added 1 hour ago
Project Manager - Deep Foundations
Pomerleau
Montreal, QC
As a Project Manager within Pomerleau’s Civil & Infrastructure division, you will play a key role at the heart of the Deep Foundations business unit. By leading large-scale construction and…
Added 1 hour ago
Senior Project Manager
Pomerleau
Ottawa, ON
As an experienced Senior Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5…
Added 1 hour ago
Senior Project Manager
Pomerleau
Toronto, ON
As an experienced Senior Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5…
Added 1 hour ago
Bid Manager - Buildings
Pomerleau
Vancouver, BC
As a Bid Manager, working in the Alternative Projects Center of Expertise (APEX) team at Pomerleau Construction, you will be responsible for leading estimating and proposal teams in…
Added 1 hour ago
Project Manager - Building
Pomerleau
Montreal, QC
As an experienced Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5 million to…
Added 1 hour ago
Assistant Project Manager
Pomerleau
Toronto, ON
As an Assistant Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5 million to…
Added 1 hour ago
Senior Project Manager
Pomerleau
Ottawa, ON
As an experienced Senior Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5…
Added 1 hour ago
Senior Project Manager
Pomerleau
Ottawa, ON
As an experienced Senior Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5…
Added 1 hour ago
Assistant Project Manager
Pomerleau
Greenwood, NS
As an Assistant Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5 million to…
Added 1 hour ago
Assistant Project Manager 14/7
Pomerleau
Squamish, BC
As an Assistant Project Manager supporting the Woodfibre LNG Project, you will play a key role in the successful delivery of one of Canada's largest industrial construction projects.…
Added 1 hour ago
Senior Specialized Project Manager
Pomerleau
Montreal, QC · Quebec, QC
As a Senior Project Manager within Pomerleau’s Civil & Infrastructure division, you will contribute to specialized projects. Leading major construction and infrastructure projects ranging…
Added 1 hour ago
Project Manager - Formwork
Pomerleau
Dorval, QC · Montreal, QC
As an experienced Project Manager in the Civil & Infrastructure team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5 million…
Added 1 hour ago
Project Manager
Pomerleau
Toronto, ON
As a Project Manager working in the Water/ Wastewater Civil Operations team at Pomerleau Construction, you will play a key role in supporting the project team(s) with key administrative…
Added 2 hours ago
Business Development Manager
National Bank of Canada
Canada
Full-time
As part of the Merchant Relations sector, you’ll be joining a team of 13 colleagues and will report to the Senior Manager, Merchant Relations. Our team stands out for its expertise,…
Added 2 hours ago
Assistant·e Project Manager - Marine Works
Pomerleau
Montreal, QC
As an Assistant Project Manager within Pomerleau’s Civil & Infrastructure division, Marine works you will play a key role at the heart of the Restorations – Civil Structures business unit.…

Dixon Hall

Shelter Worker, FT

Toronto, ON, M5G 1P4, Canada

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-16 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Dec 30, 2026
Experience: Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Included (CUPE Local 2497)
Salary: $26.51/hr (Level 2)
File #: 26-SRS-16 (1 OPEN)
Posting Date: October 1, 2026
Posting Close: October 15, 2026
Reason for vacancy: New Hire

The Shelter Worker is required to work Monday - Friday from 7:00 am- 3:00 pm. The location will be 81 Elizabeth St, Toronto, ON.

Position Summary
Reporting to the Supervisor, Shelter and Respite Services, the Shelter Worker responds to the needs of clients of the Agency’s shelters and works with them on an individual basis to assist them in improving their overall quality of life.

Responsibilities

Work in an effective, efficient and client focused manner to achieve the best outcomes for clients.
Work collaboratively with shelter and housing team, other Dixon Hall staff and departments and volunteers.
Respond to the needs of residents using the facility.
Responsible for the day-to-day operations of the facility and the care of the residents
Provide a safe and trustworthy environment and encourage residents’ input.
Complete intakes and discharges
Establish empathetic rapport with residents.
Adhere to Dixon Hall’s mission, vision, policies and practices, Toronto Shelter Standards, Municipal fire safety, Board of Health guidelines and Hostel guidelines in the operation of the program.
Participate in the planning and delivery of programs and activities to address the health, employment, housing and social and recreational needs of the residents.
Work as a resource for residents, particularly around housing issues, support and advocacy.
Develop positive relationships with community groups, neighbours and resources in the larger community.
Implement the shelter policies, procedures and residency agreements in a spirit of fairness and respect.
Participate in on-going team building, ensuring peer accountability, strong communications and support.
Attend and actively participate in department and agency meetings and training, workshops, etc. as required.
Use intervention and mediation skills to defuse potential conflicts.
Ensure all relevant information is communicated to the Manager and co-workers.
Perform light housekeeping and maintenance tasks to ensure a clean work environment.
Undertake other tasks and responsibilities as assigned within the purview of the job description.
Ensure all record keeping is up to date; review all incidents and log reports on each shift.
Participate in Client Intake Process in the Shelter(s).
Maintain appropriate information for funder reports as necessary.
Maintain client files.
Provide letters for clients.

Qualifications

Community Worker or Social Services Worker Diploma.
Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
Crisis Management and prevention skills.
Demonstrable awareness and knowledge of issues impacting homeless individuals.
Understanding and appreciation for issues of inclusion and diversity.
Demonstrable commitment to principles of anti-racism, anti-sexism and to challenging other forms of oppression.
Strong written and verbal English language skills; fluency in other languages will be considered an asset.
Effective communication skills; computer literacy.
Ability to work effectively in a collaborative team environment.
SMIS knowledge will be considered an asset.
Ability to take responsibility for and work through difficult personal reactions.
Related training and/or experience working with disadvantaged, homeless or marginally housed.
Knowledge of issues affecting this population and knowledge of emergency and social services.
Ability to handle emergency situations; conflict resolution and harm reduction skills required.
Strong interpersonal skills and commitment to teamwork approach
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a “Clear” or satisfactory result that meets the operational requirements of the agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Shelter Worker provides direct support to residents, assisting with their health, housing, and social needs while ensuring the safe day-to-day operation of the facility. They are responsible for conducting intakes, maintaining client files, and using mediation skills to manage conflicts within the shelter environment.

Requirements

Candidates must hold a Community Worker or Social Services Worker Diploma and have at least two years of experience working with homeless or marginally housed populations. Applicants are required to possess valid certifications in First Aid, CPR, and CPI, and must be able to pass a Vulnerable Sector Screening check.

Skills

Case Management
Crisis Management
Conflict Resolution
Harm Reduction
Intake Processing
Documentation
First Aid
CPR
WHMIS
Advocacy
Interpersonal Skills
Teamwork
Computer Literacy
Communication Skills
Mediation

Visa sponsorship

Not detected in the job text

Keywords

Shelter Worker
Social Services
Homelessness Support
Mental Health
Addiction Support
Case Management
Crisis Intervention
Conflict Resolution
Harm Reduction
Intake
Documentation
First Aid
CPR
CPI
WHMIS
Anti-racism
Anti-oppression
SMIS
Vulnerable Sector Screening
Community Support
Advocacy
Facility Operations
Record Keeping
Client Support
Inclusion
Diversity
Social Work
Housing Support
Non-profit
Toronto Shelter Standards

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