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Added 9 mins ago
Addiction & Mental Health Worker, HART Hub London & Withdrawal Management Float
CMHA Thames Valley Addiction and Mental Health Services
ON
$27.14 to $30.01 CAD / hour
Part-time
The Addiction and Mental Health Worker in the Withdrawal Management Services program will actively support individuals who are experiencing withdrawal from substances in a community…
Added 9 mins ago
Child and Youth Worker - Live-in Treatment
York Hills Centre for Children Youth and Families
Aurora, ON
$56,014 to $58,323 CAD / year
Reporting to the Manager of Live-in Treatment, the Child and Youth Worker in the Live-in Treatment Program is responsible for working closely with children, youth, their families/caregivers…
Added 9 mins ago
Early Years Educator - Part Time
YMCA of Three Rivers
Kitchener, ON
Part-time
Access to an Employee (and Family) Assistance Program offering free and confidential counseling, resources, and services
Added 9 mins ago
Program Assistant (or DSW or PSW)
L'Arche Canada Inc.
Iron Mines, NS
Position: Assistant for a L’Arche Cape Breton Day Program
Added 9 mins ago
Casual Specialized Child & Youth Support Worker - Delbrook House (North Vancouver)
Strive
North Vancouver, BC
Part-time
…non-profit organization as a Casual Specialized Child and Youth Support Worker, working at our Delbrook House (North Vancouver)…
Added 9 mins ago
Sr. Director, Total Rewards
Array Marketing
Toronto, ON · Scarborough, Ontario
Full-time
Provide total rewards leadership and due diligence support for mergers, acquisitions, integrations, new business development and divestitures, including assessment of compensation,…
Added 9 mins ago
Personal Support Worker
Sienna Senior Living
Kingston, ON
Part-time
…a meaningful difference in residents’ lives. As a Personal Support Worker, you’ll form a deep understanding of your residents and their living experience. You will build relationships with…
Added 9 mins ago
Personal Support Worker- Permanent Casual
Sienna Senior Living
Toronto, ON · North York, ON
Part-time
…a meaningful difference in residents’ lives. As a Personal Support Worker, you’ll form a deep understanding of your residents and their living experience. You will build relationships with…
Added 9 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday - Sunday from 3:30 pm- 11:30 pm. The location will be 81 Elizabeth St, Toronto, ON.
Added 9 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday- Sunday from 11 pm- 7 am. The location will be 81 Elizabeth St, Toronto, ON.
Added 9 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday- Sunday from 7 am- 3 pm. The location will be 81 Elizabeth St, Toronto, ON.
Added 9 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday - Sunday from 3 pm- 11 pm. The location will be 81 Elizabeth St, Toronto, ON.
Added 9 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday - Sunday from 7:30 pm- 3:30 pm. The location will be 81 Elizabeth St, Toronto, ON.
Added 9 mins ago
Crisis Intervention Counsellor - MA2
Halton Women s Place
Milton, ON
$26.94 to $30.13 CAD / hour
Full-time · Temporary
Halton Women’s Place is the only Safe Shelter program in the Halton Region. We provide a safe haven, information, education, and counselling, to support women and children to live a life…
Added 9 mins ago
Crisis Intervention Counsellor - PTN1 Milton
Halton Women s Place
Milton, ON
$26.94 to $28.49 CAD / hour
Part-time
Halton Women’s Place is the only Safe Shelter program in the Halton Region. We provide a safe haven, information, education, and counselling, to support women and children to live a life…
Added 9 mins ago
GUEST ATTENDANT, PART-TIME
Lifetimes Limited Partn
Peterborough, ON
$18.1 CAD / hour
Part-time
…or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by…
Added 9 mins ago
GUEST ATTENDANT, PART-TIME
Lifetimes Limited Partn
Peterborough, ON
$18.1 CAD / hour
Part-time
…or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by…
Added 23 mins ago
Legal Aid Worker
Legal Aid Ontario
Toronto, ON
Full-time
Support roster management within the district; review and report any issues to the Directors.
Added 23 mins ago
Intensive Case Manager
The Hope Centre Welland
Thorold, ON
Full-time
MUST have Social Service Worker Diploma or currently enrolled into the program.
Added 23 mins ago
Homelessness Services Worker
The Salvation Army in Canada
St. Catharines, ON
Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 23 mins ago
Case Worker
The Salvation Army in Canada
St. Catharines, ON
Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 23 mins ago
Food Service Worker Casual
Compass Group Canada
Richmond, BC
Part-time
…financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and…
Added 24 mins ago
Social Worker Degree Senior
HealthCareersInSask.ca
Regina, SK
Part-time
Job Description: The Senior Social Worker is an experienced clinician who may provide supervision and coaching within acute care in the Women's and Children's Team, reporting directly to a…
Added 24 mins ago
Personal Support Worker PSW
Foundation Health Canada
Uxbridge, ON
$21 to $25 CAD / hour
Part-time
Valid Personal Support Worker Certificate from a Ministry of Training, Colleges, and Universities or the Ministry of Education approved program
Added 24 mins ago
Autism Support Associate - Non-Union
Kerry's Place Autism Services
ON
$23.78 to $28.9 CAD / hour
Full-time · Temporary
Completion of a Developmental Service Worker Diploma from a recognized Community College or Human Services Diploma/Degree from a recognized Community College or University or a Personal…

Dixon Hall

Shelter Worker, FT

Toronto, ON, M5G 1P4, Canada

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-16 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Dec 30, 2026
Experience: Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Included (CUPE Local 2497)
Salary: $26.51/hr (Level 2)
File #: 26-SRS-16 (1 OPEN)
Posting Date: October 1, 2026
Posting Close: October 15, 2026
Reason for vacancy: New Hire

The Shelter Worker is required to work Monday - Friday from 7:00 am- 3:00 pm. The location will be 81 Elizabeth St, Toronto, ON.

Position Summary
Reporting to the Supervisor, Shelter and Respite Services, the Shelter Worker responds to the needs of clients of the Agency’s shelters and works with them on an individual basis to assist them in improving their overall quality of life.

Responsibilities

Work in an effective, efficient and client focused manner to achieve the best outcomes for clients.
Work collaboratively with shelter and housing team, other Dixon Hall staff and departments and volunteers.
Respond to the needs of residents using the facility.
Responsible for the day-to-day operations of the facility and the care of the residents
Provide a safe and trustworthy environment and encourage residents’ input.
Complete intakes and discharges
Establish empathetic rapport with residents.
Adhere to Dixon Hall’s mission, vision, policies and practices, Toronto Shelter Standards, Municipal fire safety, Board of Health guidelines and Hostel guidelines in the operation of the program.
Participate in the planning and delivery of programs and activities to address the health, employment, housing and social and recreational needs of the residents.
Work as a resource for residents, particularly around housing issues, support and advocacy.
Develop positive relationships with community groups, neighbours and resources in the larger community.
Implement the shelter policies, procedures and residency agreements in a spirit of fairness and respect.
Participate in on-going team building, ensuring peer accountability, strong communications and support.
Attend and actively participate in department and agency meetings and training, workshops, etc. as required.
Use intervention and mediation skills to defuse potential conflicts.
Ensure all relevant information is communicated to the Manager and co-workers.
Perform light housekeeping and maintenance tasks to ensure a clean work environment.
Undertake other tasks and responsibilities as assigned within the purview of the job description.
Ensure all record keeping is up to date; review all incidents and log reports on each shift.
Participate in Client Intake Process in the Shelter(s).
Maintain appropriate information for funder reports as necessary.
Maintain client files.
Provide letters for clients.

Qualifications

Community Worker or Social Services Worker Diploma.
Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
Crisis Management and prevention skills.
Demonstrable awareness and knowledge of issues impacting homeless individuals.
Understanding and appreciation for issues of inclusion and diversity.
Demonstrable commitment to principles of anti-racism, anti-sexism and to challenging other forms of oppression.
Strong written and verbal English language skills; fluency in other languages will be considered an asset.
Effective communication skills; computer literacy.
Ability to work effectively in a collaborative team environment.
SMIS knowledge will be considered an asset.
Ability to take responsibility for and work through difficult personal reactions.
Related training and/or experience working with disadvantaged, homeless or marginally housed.
Knowledge of issues affecting this population and knowledge of emergency and social services.
Ability to handle emergency situations; conflict resolution and harm reduction skills required.
Strong interpersonal skills and commitment to teamwork approach
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a “Clear” or satisfactory result that meets the operational requirements of the agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Shelter Worker provides direct support to residents, assisting with their health, housing, and social needs while ensuring the safe day-to-day operation of the facility. They are responsible for conducting intakes, maintaining client files, and using mediation skills to manage conflicts within the shelter environment.

Requirements

Candidates must hold a Community Worker or Social Services Worker Diploma and have at least two years of experience working with homeless or marginally housed populations. Applicants are required to possess valid certifications in First Aid, CPR, and CPI, and must be able to pass a Vulnerable Sector Screening check.

Skills

Case Management
Crisis Management
Conflict Resolution
Harm Reduction
Intake Processing
Documentation
First Aid
CPR
WHMIS
Advocacy
Interpersonal Skills
Teamwork
Computer Literacy
Communication Skills
Mediation

Visa sponsorship

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Keywords

Shelter Worker
Social Services
Homelessness Support
Mental Health
Addiction Support
Case Management
Crisis Intervention
Conflict Resolution
Harm Reduction
Intake
Documentation
First Aid
CPR
CPI
WHMIS
Anti-racism
Anti-oppression
SMIS
Vulnerable Sector Screening
Community Support
Advocacy
Facility Operations
Record Keeping
Client Support
Inclusion
Diversity
Social Work
Housing Support
Non-profit
Toronto Shelter Standards

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