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Added 6 mins ago
Shelter Worker, FT
Dixon Hall
Toronto, ON
Full-time
Work as a resource for residents, particularly around housing issues, support and advocacy.
Added 24 mins ago
Multi-Service Worker - Regular PT 153H26
Providence Living
Comox, BC
Part-time
…care organization focused on long-term care, assisted living, housing, and other community services to support seniors and their family members. We are committed to re-imagining the…
Added 53 mins ago
Shelter Worker, FT
Dixon Hall
Toronto, ON
Full-time
Work as a resource for residents, particularly around housing issues, support and advocacy.
Added 53 mins ago
Shelter Worker, FT
Dixon Hall
Toronto, ON
Full-time
Work as a resource for residents, particularly around housing issues, support and advocacy.
Added 53 mins ago
Shelter Worker, FT
Dixon Hall
Toronto, ON
Full-time
Work as a resource for residents, particularly around housing issues, support and advocacy.
Added 1 hour ago
Homelessness Services Worker
The Salvation Army Canada and Bermuda Territory
St. Catharines, ON
Part-time
The Homelessness Services Worker is responsible to provide housing options and assistance to men within our shelter and the community at large. Perform casework and group related duties,…
Added 1 hour ago
Shelter Worker, FT
Dixon Hall
Toronto, ON
Full-time
Work as a resource for residents, particularly around housing issues, support and advocacy.
Added 2 hours ago
Resident Manager (Live-in)
Centurion Associates Inc
Brighton, ON
Full-time
…Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 430 Employees is a core component of Centurion’s…
Added 2 hours ago
Internal/External - PT Client Support Worker (J2)
Housing Information Services
Windsor, ON
Part-time
Client Support Worker (J2) - 1 Part-Time Position
Added 4 hours ago
Resident Manager (3 Month Contract)
Centurion Associates Inc
Kelowna, BC
Contract
…Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 435 Employees is a core component of Centurion’s…
Added 4 hours ago
sales supervisor - retail
Petro-Canada
Hartford, NS
Full-time
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Added 8 hours ago
Personal Support Worker
SE Health
ON · Simcoe, ON
Part-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 8 hours ago
Personal Support Worker
SE Health
Port Colborne, ON
Full-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 16 hours ago
farm worker, general
Witdouck Farms
AB · Iron Springs, AB
Full-time
Added 16 hours ago
developmental service worker
Community Living Tillsonburg
Tillsonburg, ON
Full-time
Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
Added 17 hours ago
Family Resource Worker- Sanirajak
Government of Nunavut Recruitment
Hall Beach, NU · Sanirajak, NU
Full-time
Reporting to the Supervisor Family Wellness, the Family Resource Worker (FRW) will work as a support to the Family Wellness office in close concert with the Community Social Services Worker…
Added 19 hours ago
Client Care Worker (CCW) Ottawa Inner City Health(Part-Time)
Carefor Health & Community Services
Ottawa, ON
Part-time
The Client Care Worker (CCW) provides personal care and delegated health interventions to clients living in specialized care units within shelters and supportive housing environments.…
Added 19 hours ago
Employment Specialist
SHIPSHEY
ON
$59,931.74 to $70,575.6 CAD / year
Full-time · Temporary
Services and Housing In the Province (SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for…
Added 22 hours ago
Community Outreach Worker (FT) KDP
Catholic Social Services
Edmonton, AB
As a dedicated Community Outreach Worker, primary responsibility is to provide essential support to families living in the Shelter by assessing needs, ensuring safety and well-being,…
Added 1 day ago
Integrated Housing Worker
Halton Region
Oakville, ON
…Region’s Rent-Geared-To-Income (RGI) program for Halton Community Housing (HCH) and the Rent Supplement (RS) program and other affordable housing programs by; managing tenant placement in…
Added 1 day ago
Resident Manager (3 Month Contract)
Centurion Asset Management Inc.
Kelowna, BC
Full-time · Contract
…Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 435 Employees is a core component of Centurion’s…
Added 1 day ago
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Campbell River, BC
Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 day ago
Job Title Homemaker
Lookout Housing + Health Society
Vancouver, BC
Part-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 day ago
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 day ago
Job Title Harm Reduction Outreach
Lookout Housing + Health Society
Abbotsford, BC
Full-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…

Dixon Hall

Shelter Worker, FT

Toronto, ON, M5G 1P4, Canada

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-1 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Dec 30, 2026
Experience: Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Included (CUPE Local 2497)
Salary: $26.51/hr (Level 2)
File #: 26-SRS-1 (1 OPEN)
Posting Date: October 1, 2026
Posting Close: October 15, 2026
Reason for vacancy: New Hire

The Shelter Worker is required to work Monday - Friday from 7:30 am- 3:30 pm. The location will be 81 Elizabeth St, Toronto, ON.

Position Summary
Reporting to the Supervisor, Shelter and Respite Services, the Shelter Worker responds to the needs of clients of the Agency’s shelters and works with them on an individual basis to assist them in improving their overall quality of life.

Responsibilities

Work in an effective, efficient and client focused manner to achieve the best outcomes for clients.
Work collaboratively with shelter and housing team, other Dixon Hall staff and departments and volunteers.
Respond to the needs of residents using the facility.
Responsible for the day-to-day operations of the facility and the care of the residents
Provide a safe and trustworthy environment and encourage residents’ input.
Complete intakes and discharges
Establish empathetic rapport with residents.
Adhere to Dixon Hall’s mission, vision, policies and practices, Toronto Shelter Standards, Municipal fire safety, Board of Health guidelines and Hostel guidelines in the operation of the program.
Participate in the planning and delivery of programs and activities to address the health, employment, housing and social and recreational needs of the residents.
Work as a resource for residents, particularly around housing issues, support and advocacy.
Develop positive relationships with community groups, neighbours and resources in the larger community.
Implement the shelter policies, procedures and residency agreements in a spirit of fairness and respect.
Participate in on-going team building, ensuring peer accountability, strong communications and support.
Attend and actively participate in department and agency meetings and training, workshops, etc. as required.
Use intervention and mediation skills to defuse potential conflicts.
Ensure all relevant information is communicated to the Manager and co-workers.
Perform light housekeeping and maintenance tasks to ensure a clean work environment.
Undertake other tasks and responsibilities as assigned within the purview of the job description.
Ensure all record keeping is up to date; review all incidents and log reports on each shift.
Participate in Client Intake Process in the Shelter(s).
Maintain appropriate information for funder reports as necessary.
Maintain client files.
Provide letters for clients.

Qualifications

Community Worker or Social Services Worker Diploma.
Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
Crisis Management and prevention skills.
Demonstrable awareness and knowledge of issues impacting homeless individuals.
Understanding and appreciation for issues of inclusion and diversity.
Demonstrable commitment to principles of anti-racism, anti-sexism and to challenging other forms of oppression.
Strong written and verbal English language skills; fluency in other languages will be considered an asset.
Effective communication skills; computer literacy.
Ability to work effectively in a collaborative team environment.
SMIS knowledge will be considered an asset.
Ability to take responsibility for and work through difficult personal reactions.
Related training and/or experience working with disadvantaged, homeless or marginally housed.
Knowledge of issues affecting this population and knowledge of emergency and social services.
Ability to handle emergency situations; conflict resolution and harm reduction skills required.
Strong interpersonal skills and commitment to teamwork approach
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a “Clear” or satisfactory result that meets the operational requirements of the agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Shelter Worker manages daily facility operations and provides direct support to residents to improve their quality of life. They are responsible for conducting intakes, maintaining client files, and ensuring a safe, inclusive environment through conflict resolution and advocacy.

Requirements

Candidates must hold a Community Worker or Social Services Worker diploma and possess at least two years of relevant experience with homeless or marginalized populations. Essential certifications include Standard First Aid, CPR, CPI, and WHMIS, along with a clear Vulnerable Sector Screening check.

Skills

Crisis management
Conflict resolution
Harm reduction
Case management
Intake and discharge
First aid
CPR
Documentation
Advocacy
Interpersonal skills
Teamwork
Computer literacy
Mediation
Record keeping

Visa sponsorship

Not detected in the job text

Keywords

Shelter Worker
Social Services
Homelessness
Mental Health
Addiction
Case Management
Crisis Intervention
Conflict Resolution
Harm Reduction
First Aid
CPR
CPI
WHMIS
Vulnerable Sector Screening
Intake
Advocacy
Community Support
Documentation
Record Keeping
Inclusion
Diversity
Anti-racism
Anti-oppression
SMIS
Hostel Standards

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