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Added 17 mins ago
BC
Directeur(trice), Prédéveloppement résidentiel | Director, Residential Pre-Development
Broccolini Construction Inc.
Montreal, QC
- Full-time
…through early pre-construction, until handoff to a Development Manager at advanced…
Added 29 mins ago
CD
Project Manager – Events Equipment
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Under the supervision of the Manager – Grandstand and Modular Structures, under Technical Services department, you will have to plan and monitor the various projects under your…
Added 29 mins ago
CO
Electric Utility Operations Supervisor
City of Penticton
Penticton, BC
- Full-time
Reporting to the Manager of Energy & Environment, the Electric Utility Operations Supervisor is responsible for the day-to-day supervision, coordination, and safe execution of electrical…
Added 29 mins ago
CO
Procurement Associate
City of Penticton
Penticton, BC
- Full-time
Reporting to the Procurement and Inventory Services Manager, the Procurement Associate supports and administers a broad range of procurement activities for the City. The position is…
Added 29 mins ago
GO
Grant Advisor
Government of Alberta
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Capital Grants and Reporting this position plays a critical role in the effective delivery of Housing Division capital grant programs that support the development…
Added 29 mins ago
OP
Senior Financial Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
Added 31 mins ago
T
Personal Banker
TD
AB
- Full-time
Strive to achieve and improve service level agreements and productivity targets
Added 31 mins ago
M
Pricing - Products & Partnerships Analyst
Moneris
Toronto, ON
- Full-time
You will support the Manager, Pricing - Products & Partnerships by providing analysis on partner portfolios, prospective partnerships, and product pricing & Card brand initiatives. In this…
Added 31 mins ago
Senior Specialist IT, Procurement
VIA Rail Canada
Montreal, QC
Reporting to the Senior Manager, IT Procurement, the Senior IT Procurement Specialist is responsible for developing and implementing procurement strategies, plans, and programs for…
Added 31 mins ago
FH
Campus Store Leader Canada - 36152C
Follett Higher Education
Calgary, AB
- Full-time
As a Campus Store Leader - Canada, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth…
Added 31 mins ago
D
Delivery coordinator, Project management
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 31 mins ago
B
Customer Service Representative
BMO
Windsor, ON
- Part-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 31 mins ago
J
Transaction Manager
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
JLL Retail Canada is seeking an exceptional Transaction Manager to ensure every listing, proposal, transaction, marketing initiative and client deliverable is executed efficiently and to…
Added 46 mins ago
PH
Resident Services Coordinator
Pacifica Housing
Victoria, BC
- Full-time
Ensuring tenancy agreements are up to date and adequately protect Pacifica Housing
Added 47 mins ago
CC
Retail Sales Associate
Canna Cabana
Fort Erie, ON
- $17.6 to $18.5 CAD / hour
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 47 mins ago
SG
Intermediate Payroll Administrator
S&R Group of Companies
Sarnia, ON
- $55,000 to $70,000 CAD / year
- Full-time
The Intermediate Payroll Administrator role reports to the Payroll Manager. This role’s primary function is to support the Payroll Manager and Director and assist with future payroll…
Added 1 hour ago
OH
Payroll Administrator
Ontario Health atHome
Toronto, ON
- $60,840 to $72,658 CAD / year
- Full-time
Reporting to the Payroll Manager, this position is responsible for ensuring a secure and fiscally accurate comprehensive pay service for the Ontario Health atHome Toronto Central.
Added 1 hour ago
Y
Client Onboarding Specialist - SaaS
YuJa
Toronto, ON · North York, ON
- $50,000 to $60,000 CAD / year
- Full-time
YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client…
Added 1 hour ago
K
Buyer
Kinectrics
Toronto, ON
- Contract
Negotiate terms, prices, and contracts with suppliers to ensure favorable agreements.
Added 1 hour ago
LD
Supervisor of Custodial Services - 1.0 FTE
London District Catholic School Board
London, ON
- Full-time
Reporting to the Executive Manager of Custodial Services, the Supervisor of Custodial Services is a demonstrated leader with team organizing abilities in a unionized environment. The…
Added 1 hour ago
C
Senior Project Manager
CBTS
Toronto, ON
- Full-time
Currently we are seeking a Project Manager to drive client-based Professional Services engagements within our Cloud, Data & AI group - including cloud migration and modernization, data…
Added 1 hour ago
KP
Director, Student Access and Disability Resources - Competition ID: 4664
Kwantlen Polytechnic University
Surrey, BC
- Full-time
…Student Affairs. Reporting directly to this position is the Manager, Accessibility Services, the Manager, Assessment and Testing Services, and Learning Specialists…
Added 1 hour ago
UP
Leasing Coordinator
UBC Properties Trust
Vancouver, BC
- Full-time
The Property Leasing Coordinator reports to the Property Manager and will be responsible for the promotion of our portfolio and community and assisting tenants with all tasks required to…
Added 1 hour ago
A
Project Controls Manager
Amico
Mississauga, ON
- Full-time
The Project Controls Manager provides a support function to the Project Manager and the project team. They are responsible for the project schedule and document control for the project.…
Added 1 hour ago
KP
Director, Student Access and Disability Resources
Kwantlen Polytechnic University
Surrey, BC
- Full-time
…Student Affairs. Reporting directly to this position is the Manager, Accessibility Services, the Manager, Assessment and Testing Services, and Learning Specialists…

Dixon Hall

Shelter Worker, FT

Toronto, ON, Canada

Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-19 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire · Full-time

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Job details

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-19 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Mar 30, 2027
Experience: Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Posting language: English
Posted: Oct 1, 2026

Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Included (CUPE Local 2497)
Salary: $26.51/hr (Level 2)
File #: 26-SRS-19 (1 OPEN)
Posting Date: October 1, 2026
Posting Close: October 15, 2026
Reason for vacancy: New Hire

The Shelter Worker is required to work Monday - Friday from 11:30 pm- 7:30 am. The location will be 81 Elizabeth St, Toronto, ON.

Position Summary
Reporting to the Supervisor, Shelter and Respite Services, the Shelter Worker responds to the needs of clients of the Agency’s shelters and works with them on an individual basis to assist them in improving their overall quality of life.

Responsibilities

Work in an effective, efficient and client focused manner to achieve the best outcomes for clients.
Work collaboratively with shelter and housing team, other Dixon Hall staff and departments and volunteers.
Respond to the needs of residents using the facility.
Responsible for the day-to-day operations of the facility and the care of the residents
Provide a safe and trustworthy environment and encourage residents’ input.
Complete intakes and discharges
Establish empathetic rapport with residents.
Adhere to Dixon Hall’s mission, vision, policies and practices, Toronto Shelter Standards, Municipal fire safety, Board of Health guidelines and Hostel guidelines in the operation of the program.
Participate in the planning and delivery of programs and activities to address the health, employment, housing and social and recreational needs of the residents.
Work as a resource for residents, particularly around housing issues, support and advocacy.
Develop positive relationships with community groups, neighbours and resources in the larger community.
Implement the shelter policies, procedures and residency agreements in a spirit of fairness and respect.
Participate in on-going team building, ensuring peer accountability, strong communications and support.
Attend and actively participate in department and agency meetings and training, workshops, etc. as required.
Use intervention and mediation skills to defuse potential conflicts.
Ensure all relevant information is communicated to the Manager and co-workers.
Perform light housekeeping and maintenance tasks to ensure a clean work environment.
Undertake other tasks and responsibilities as assigned within the purview of the job description.
Ensure all record keeping is up to date; review all incidents and log reports on each shift.
Participate in Client Intake Process in the Shelter(s).
Maintain appropriate information for funder reports as necessary.
Maintain client files.
Provide letters for clients.

Qualifications

Community Worker or Social Services Worker Diploma.
Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
Crisis Management and prevention skills.
Demonstrable awareness and knowledge of issues impacting homeless individuals.
Understanding and appreciation for issues of inclusion and diversity.
Demonstrable commitment to principles of anti-racism, anti-sexism and to challenging other forms of oppression.
Strong written and verbal English language skills; fluency in other languages will be considered an asset.
Effective communication skills; computer literacy.
Ability to work effectively in a collaborative team environment.
SMIS knowledge will be considered an asset.
Ability to take responsibility for and work through difficult personal reactions.
Related training and/or experience working with disadvantaged, homeless or marginally housed.
Knowledge of issues affecting this population and knowledge of emergency and social services.
Ability to handle emergency situations; conflict resolution and harm reduction skills required.
Strong interpersonal skills and commitment to teamwork approach
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a “Clear” or satisfactory result that meets the operational requirements of the agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

Support shelter residents through individual assistance, client intake and discharge, advocacy, and programs addressing housing, health, employment, and social needs. Maintain safe day-to-day shelter operations, accurate records, and effective collaboration with colleagues and community resources.

Requirements

Requires a Community Worker or Social Services Worker diploma and at least two years of relevant experience supporting people who are homeless or marginally housed, including people facing mental health, addiction, or abuse issues. Required qualifications include specified training and certificates, crisis and conflict-management skills, strong communication and teamwork, legal authorization to work in Canada, and a satisfactory Vulnerable Sector Screening.

Skills

Crisis Management
Conflict Resolution
Harm Reduction
Case Management
Client Intake
Documentation
Communication
Interpersonal Skills
Teamwork
Advocacy
Mediation
Emergency Response
Computer Literacy
Anti-Racism
Anti-Oppression
First Aid and CPR

Visa sponsorship

Not detected in the job text

Keywords

Shelter Services
Respite Services
Homelessness
Housing Support
Mental Health
Addiction Support
Abuse Support
Client Intake
Client Discharge
Case Management
Crisis Management
Conflict Resolution
Harm Reduction
Advocacy
Standard First Aid
CPR
Hostel Standards
CPI
Anti-Racism
Anti-Oppression
Documentation
WHMIS
SMIS
Toronto Shelter Standards
Fire Safety
Vulnerable Sector Screening
Community Resources
Resident Support
Incident Reporting

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