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Added 1 min ago
Senior Performance Analyst
Cenovus Energy
Calgary, AB
Full-time
Worker Type: EmployeeJob Post End Date: 10/17/2026
Added 15 mins ago
Care Coordinator
Ontario Health atHome
Peterborough, ON
Full-time
Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice…
Added 30 mins ago
Care Coordinator
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Whitby, ON
Full-time
Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice…
Added 30 mins ago
Care Coordinator
Ontario Health atHome
Toronto, ON · Scarborough, ON
Full-time
Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice…
Added 30 mins ago
CUPE 2331 Temporary Specialized Educational Intervenor - Area South and West
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Concord - Our Lady of the Rosary, Blessed Scalabrini, St. Joseph the Worker
Added 30 mins ago
INTEGRATED CHILD & YOUTH CLINICAL COUNSELLOR (ICY-CC)
Richmond School District No. 38
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Added 30 mins ago
Supervisor, Child and Family Program Services (BSW/MSW) - Permanent Full-Time
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We are seeking an experienced Social Worker to join us as Supervisor for Child and Family Program Services.
Added 31 mins ago
Manager, Talent Acquisition, Pacific Link
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…and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous…
Added 59 mins ago
Food Service Worker, FT, PT
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…financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and…
Added 59 mins ago
Food Service Worker
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Added 59 mins ago
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Added 1 hour ago
ECE Infant and Toddler - the alex ECLC
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Hours of Work: 40 hours per week; Days (Monday through Friday; 8:30 a.m. to 5:00 p.m.; rotating shifts; hours may change depending on the program and children’s needs)
Added 1 hour ago
Building Operator
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Full-time
…carpentry and maintenance work as required. The Maintenance Worker also performs basic repairs and maintenance on mechanical operating systems, as well as on boilers, heating, ventilation,…
Added 1 hour ago
Reintegrative Housing Worker
John Howard Society of Ottawa
Ottawa, ON
$46,604.27 to $54,554.36 CAD / year
Full-time
…Coordinator or their designate the Community Reintegration Worker will perform various tasks related to client care, activity monitoring and general program…
Added 4 hours ago
Social Worker, Acute & Sub-acute Care - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
$44.85 to $56.02 CAD / hour
Part-time
…to the Professional Practice Chief, Social Work, the Social Worker, Acute Care provides therapeutic clinical counselling services to patients and families in the assigned clinical area…
Added 5 hours ago
Shelter Worker, FT
Dixon Hall
Toronto, ON
Full-time
The Shelter Worker is required to work Monday - Friday from 11:00 pm- 7:00 am. The location will be 81 Elizabeth St, Toronto, ON.
Added 6 hours ago
Float Care Coordinator
Ontario Health atHome
Toronto, ON · Scarborough, ON
Full-time
Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice…
Added 6 hours ago
Care Coordinator
Ontario Health atHome
Toronto, ON · Scarborough, ON
Full-time
Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice…
Added 6 hours ago
Care Coordinator
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Toronto, ON · Scarborough, ON
Full-time
Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice…
Added 6 hours ago
Administrative Assistant
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Contract
…Workers' Compensation Act as the final level of appeal for worker's compensation matters in the province of Alberta. The Appeals Commission consists of four diverse divisions including a…
Added 6 hours ago
Youth Engagement Coordinator
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Added 6 hours ago
Casual Youth Care Worker
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Added 6 hours ago
Personal Support Worker
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We are currently looking to fill a Permanent Part Time Personal Support Worker (Known internally as Support Services Attendant) role in our Halton Outreach program to provide non-medical…
Added 8 hours ago
Production Technician
Cenovus Energy
NL · SeaRose FPSO - Offshore
Full-time
Worker Type: EmployeeJob Post End Date: 10/16/2026
Added 8 hours ago
Social Worker, Acute & Sub-acute Care - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
Part-time
…to the Professional Practice Chief, Social Work, the Social Worker, Acute Care provides therapeutic clinical counselling services to patients and families in the assigned clinical area…

Dixon Hall

Shelter Worker, FT

Toronto, ON, Canada

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-19 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Mar 30, 2027
Experience: Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Included (CUPE Local 2497)
Salary: $26.51/hr (Level 2)
File #: 26-SRS-19 (1 OPEN)
Posting Date: October 1, 2026
Posting Close: October 15, 2026
Reason for vacancy: New Hire

The Shelter Worker is required to work Monday - Friday from 11:30 pm- 7:30 am. The location will be 81 Elizabeth St, Toronto, ON.

Position Summary
Reporting to the Supervisor, Shelter and Respite Services, the Shelter Worker responds to the needs of clients of the Agency’s shelters and works with them on an individual basis to assist them in improving their overall quality of life.

Responsibilities

Work in an effective, efficient and client focused manner to achieve the best outcomes for clients.
Work collaboratively with shelter and housing team, other Dixon Hall staff and departments and volunteers.
Respond to the needs of residents using the facility.
Responsible for the day-to-day operations of the facility and the care of the residents
Provide a safe and trustworthy environment and encourage residents’ input.
Complete intakes and discharges
Establish empathetic rapport with residents.
Adhere to Dixon Hall’s mission, vision, policies and practices, Toronto Shelter Standards, Municipal fire safety, Board of Health guidelines and Hostel guidelines in the operation of the program.
Participate in the planning and delivery of programs and activities to address the health, employment, housing and social and recreational needs of the residents.
Work as a resource for residents, particularly around housing issues, support and advocacy.
Develop positive relationships with community groups, neighbours and resources in the larger community.
Implement the shelter policies, procedures and residency agreements in a spirit of fairness and respect.
Participate in on-going team building, ensuring peer accountability, strong communications and support.
Attend and actively participate in department and agency meetings and training, workshops, etc. as required.
Use intervention and mediation skills to defuse potential conflicts.
Ensure all relevant information is communicated to the Manager and co-workers.
Perform light housekeeping and maintenance tasks to ensure a clean work environment.
Undertake other tasks and responsibilities as assigned within the purview of the job description.
Ensure all record keeping is up to date; review all incidents and log reports on each shift.
Participate in Client Intake Process in the Shelter(s).
Maintain appropriate information for funder reports as necessary.
Maintain client files.
Provide letters for clients.

Qualifications

Community Worker or Social Services Worker Diploma.
Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
Crisis Management and prevention skills.
Demonstrable awareness and knowledge of issues impacting homeless individuals.
Understanding and appreciation for issues of inclusion and diversity.
Demonstrable commitment to principles of anti-racism, anti-sexism and to challenging other forms of oppression.
Strong written and verbal English language skills; fluency in other languages will be considered an asset.
Effective communication skills; computer literacy.
Ability to work effectively in a collaborative team environment.
SMIS knowledge will be considered an asset.
Ability to take responsibility for and work through difficult personal reactions.
Related training and/or experience working with disadvantaged, homeless or marginally housed.
Knowledge of issues affecting this population and knowledge of emergency and social services.
Ability to handle emergency situations; conflict resolution and harm reduction skills required.
Strong interpersonal skills and commitment to teamwork approach
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a “Clear” or satisfactory result that meets the operational requirements of the agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

Support shelter residents through individual assistance, client intake and discharge, advocacy, and programs addressing housing, health, employment, and social needs. Maintain safe day-to-day shelter operations, accurate records, and effective collaboration with colleagues and community resources.

Requirements

Requires a Community Worker or Social Services Worker diploma and at least two years of relevant experience supporting people who are homeless or marginally housed, including people facing mental health, addiction, or abuse issues. Required qualifications include specified training and certificates, crisis and conflict-management skills, strong communication and teamwork, legal authorization to work in Canada, and a satisfactory Vulnerable Sector Screening.

Skills

Crisis Management
Conflict Resolution
Harm Reduction
Case Management
Client Intake
Documentation
Communication
Interpersonal Skills
Teamwork
Advocacy
Mediation
Emergency Response
Computer Literacy
Anti-Racism
Anti-Oppression
First Aid and CPR

Visa sponsorship

Not detected in the job text

Keywords

Shelter Services
Respite Services
Homelessness
Housing Support
Mental Health
Addiction Support
Abuse Support
Client Intake
Client Discharge
Case Management
Crisis Management
Conflict Resolution
Harm Reduction
Advocacy
Standard First Aid
CPR
Hostel Standards
CPI
Anti-Racism
Anti-Oppression
Documentation
WHMIS
SMIS
Toronto Shelter Standards
Fire Safety
Vulnerable Sector Screening
Community Resources
Resident Support
Incident Reporting

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