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Added 34 mins ago
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
Full-time
We’re opening the doors to our newest retail location and looking for a dynamic Store Manager to lead the charge. This is your opportunity to build and inspire a team from the ground up,…
Added 34 mins ago
Assistant Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
Full-time
You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you! Working with your Store…
Added 49 mins ago
MANAGER RESEARCH ANALYSIS & POLICY
City of Toronto
Toronto, ON
Job Title: Manager, Research Analysis & Policy
Added 1 hour ago
Industrial Systems Programmer (Robots and CNC)
Safran
Mirabel, QC
Full-time
In accordance with the standards established by the Programming team manager, perform programming of robotic and CNC cells for new products or major changes to existing programs according…
Added 1 hour ago
Team Manager, Disability Management Services Office
The Canada Life Assurance Company
London, ON
We are looking to hire a Team Manager in the London Disability Management Services Office.
Added 2 hours ago
2627-195 - Lead Hand - Security (FS12) - Strait Area Campus
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Full-time
The Lead Hand - Security position reports directly to the Facilities Manager and has a functional reporting relationship to the Regional Public Safety Supervisor.
Added 2 hours ago
Administrative Lead, School of Manufacturing and Automation and School of Transportation (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
Reporting to the Academic Strategy and Operations Manager, this role, as the sole supervisor of the administrative team, provides overall leadership and management functions for this group…
Added 2 hours ago
Front Store Manager, Salaried Part Time Day
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Toronto, ON
Part-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 2 hours ago
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$27.25 to $34.25 USD / hour
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Added 2 hours ago
Collections Coordinator
Tarion
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Full-time
…development, an employee discount program, access to wellness programs, and a variety of Employee Assistance Program tools and online resources to support…
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Senior Mental Health Clinician
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Toronto, ON
$80,000 to $84,000 CAD / year
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Added 2 hours ago
Assistant Manager –Post-Discharge, Supportive Living, Alternative Living care
CMHA Calgary
Calgary, AB
Other
POSITION SUMMARY: Reporting to the Program Manager, the Assistant Manager plays a key leadership role in supporting the operational excellence, service quality, staff performance, and…
Added 2 hours ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
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Vancouver, BC
Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
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Added 2 hours ago
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Contract
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Added 4 hours ago
5775 - Sales Help
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…educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future…
Added 4 hours ago
7808 - 3rd Key
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Project Planner II
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…projects. As part of the global Worley team, we enjoy shared resources and opportunities with more than 20 Canadian locations and 40…
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Bakery & Prepared Foods Team Leader (Bakery, Culinary, Deli Department Manager)
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Dixon Hall

Shelter Worker, PT

Toronto, ON, M5G 1P4, Canada

Pay: Employment Type: Part-time, Long Term Contract Department: Shelter and Respite Services Union: Included (CUPE Local 2497) Salary: $26.51/hr (Level 2) File #: 26-SRS-20 (1 OPEN) Posting Date: October 1, 2026 Posting Close: October 15, 2026 Reason for vacancy: New Hire
Job type: Part-time
Apply by: Dec 30, 2026
Experience: Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Employment Type: Part-time, Long Term Contract
Department: Shelter and Respite Services
Union: Included (CUPE Local 2497)
Salary: $26.51/hr (Level 2)
File #: 26-SRS-20 (1 OPEN)
Posting Date: October 1, 2026
Posting Close: October 15, 2026
Reason for vacancy: New Hire

The Shelter Worker is required to work Saturday - Sunday from 3 pm- 11 pm. The location will be 81 Elizabeth St, Toronto, ON.

Position Summary
Reporting to the Supervisor, Shelter and Respite Services, the Shelter Worker responds to the needs of clients of the Agency’s shelters and works with them on an individual basis to assist them in improving their overall quality of life.

Responsibilities

Work in an effective, efficient and client focused manner to achieve the best outcomes for clients.
Work collaboratively with shelter and housing team, other Dixon Hall staff and departments and volunteers.
Respond to the needs of residents using the facility.
Responsible for the day-to-day operations of the facility and the care of the residents
Provide a safe and trustworthy environment and encourage residents’ input.
Complete intakes and discharges
Establish empathetic rapport with residents.
Adhere to Dixon Hall’s mission, vision, policies and practices, Toronto Shelter Standards, Municipal fire safety, Board of Health guidelines and Hostel guidelines in the operation of the program.
Participate in the planning and delivery of programs and activities to address the health, employment, housing and social and recreational needs of the residents.
Work as a resource for residents, particularly around housing issues, support and advocacy.
Develop positive relationships with community groups, neighbours and resources in the larger community.
Implement the shelter policies, procedures and residency agreements in a spirit of fairness and respect.
Participate in on-going team building, ensuring peer accountability, strong communications and support.
Attend and actively participate in department and agency meetings and training, workshops, etc. as required.
Use intervention and mediation skills to defuse potential conflicts.
Ensure all relevant information is communicated to the Manager and co-workers.
Perform light housekeeping and maintenance tasks to ensure a clean work environment.
Undertake other tasks and responsibilities as assigned within the purview of the job description.
Ensure all record keeping is up to date; review all incidents and log reports on each shift.
Participate in Client Intake Process in the Shelter(s).
Maintain appropriate information for funder reports as necessary.
Maintain client files.
Provide letters for clients.

Qualifications

Community Worker or Social Services Worker Diploma.
Minimum 2 years relevant experience providing support to homeless and/or marginally housed, and mental health, addiction, or abuse issues.
Valid certificates in Standard First Aid and CPR, Hostel Standards, CPI, Case Management, Anti-racism/Anti-oppression, Documentation (Note Taking) Skills, WHMIS.
Crisis Management and prevention skills.
Demonstrable awareness and knowledge of issues impacting homeless individuals.
Understanding and appreciation for issues of inclusion and diversity.
Demonstrable commitment to principles of anti-racism, anti-sexism and to challenging other forms of oppression.
Strong written and verbal English language skills; fluency in other languages will be considered an asset.
Effective communication skills; computer literacy.
Ability to work effectively in a collaborative team environment.
SMIS knowledge will be considered an asset.
Ability to take responsibility for and work through difficult personal reactions.
Related training and/or experience working with disadvantaged, homeless or marginally housed.
Knowledge of issues affecting this population and knowledge of emergency and social services.
Ability to handle emergency situations; conflict resolution and harm reduction skills required.
Strong interpersonal skills and commitment to teamwork approach
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a “Clear” or satisfactory result that meets the operational requirements of the agency.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Shelter Worker is responsible for the day-to-day operations of the facility and providing direct support to residents to improve their quality of life. They perform intakes, maintain client files, and use intervention skills to ensure a safe and supportive environment.

Requirements

Candidates must hold a Community Worker or Social Services Worker Diploma and have at least two years of relevant experience. Essential certifications include Standard First Aid, CPR, and a clear Vulnerable Sector Screening check.

Skills

Crisis management
Conflict resolution
Harm reduction
Case management
First aid
CPR
Documentation
Client intake
Advocacy
Interpersonal skills
Teamwork
Communication
Computer literacy
Mental health support
Addiction support

Visa sponsorship

Not detected in the job text

Keywords

Shelter Worker
Social Services
Homelessness
Mental Health
Addiction
Crisis Management
Conflict Resolution
Harm Reduction
Case Management
First Aid
CPR
WHMIS
SMIS
Anti-racism
Anti-oppression
Documentation
Intake
Discharge
Advocacy
Community Support
Vulnerable Sector Screening
CUPE
Hostel Standards
Toronto Shelter Standards
Client Focused

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