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Added 2 mins ago
BF
Manager Client and Case Management Services
Bc Family Maintenance Agency
Victoria, BC
- Full-time
…Operations. This position identifies the necessary resources for achieving operational objectives and issues and manages and monitors operational effectiveness. The manager is responsible…
Added 2 mins ago
SC
Chef Exécutif(ve)
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Montreal, QC
- Full-time
Coordinate and oversee food production for catering, conference, and cafeteria services.
Added 2 mins ago
O&
Chef de Cuisine - Maison Selby
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Toronto, ON
- Full-time
The Chef de Cuisine is responsible for leading, motivating, and inspiring the culinary team while upholding the highest standards of culinary excellence. This role oversees all aspects of…
Added 14 mins ago
LC
Assistant Store Manager- Trainee
Loblaw Companies Limited
Halifax, NS
- Full-time
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we…
Added 17 mins ago
Meat - Manager Meat
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Added 17 mins ago
Talent Acquisition Specialist - FAL
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Added 17 mins ago
RMR Winter 26/27 - Terrain Park Lead Hand
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Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills…
Added 17 mins ago
GG
Skilled Labourer
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Candle Lake, SK
- $28 CAD / hour
- Temporary
Ready to install pond liner at Candle Lake? Tell us about your site labour and civil experience. Apply today at www.grizzlytrekgroup.com. Qualified candidates will be contacted quickly.
Added 45 mins ago
WG
Commercial Construction Estimator - Woodhouse Contracting
Woodhouse Group
Kitchener, ON
- Full-time
Develop pricing for labour, materials, equipment, subcontracted work, overhead, contingencies, and other project costs.
Added 47 mins ago
Shop Supervisor, Boiler Shop
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Cambridge, ON
Hold safety meetings, perform monthly safety audits and issue work orders to maintenance for any malfunctioning or unsafe machinery.
Added 47 mins ago
Robotics & Orbital Weld Specialist
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…of each respective Life Extension Program to allow operation for another 40+ years. The scope of work includes the removal and replacement of calandria tubes, pressure tubes, feeders, and…
Added 1 hour ago
OE
Mechanical Estimator
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Vaughan, ON
- $75,000 to $90,000 CAD / year
- Full-time
The Mechanical Estimator will be responsible for the accurate, timely preparation of full-cost estimates for projects, including materials and labour. The Mechanical Estimator is tasked…
Added 1 hour ago
R
Department Manager - Customer Experience
RONA
Nanaimo, BC
- Full-time
Benefits: insurance (certain conditions apply), annual salary review, etc.
Added 1 hour ago
E
General Labourer, Building Maintenance
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Burlington, ON
- Full-time
The General Labourer is responsible for the general upkeep, minor repair, and cleanliness of the building and surrounding grounds. This role involves routine maintenance tasks both indoors…
Added 1 hour ago
L&
Assistant Store Manager - Sherway Gardens
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- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than…
Added 1 hour ago
Coordinator, Administration
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Fort McMurray, AB
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Senior Industrial Electrician
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O&
Sous Chef - Production, Catering
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Toronto, ON
- Full-time
Work with the Off-Site Catering Chef to ensure fiscal responsibility for food and labour costs for each event
Added 2 hours ago
ML
General Labour - AM/ PM Shift
Maple Leaf Foods Inc
Hamilton, ON
- Full-time
We are looking for reliable and motivated individuals to join our team to support the production of high-quality foods. The General Labourer is responsible for performing packaging,…
Added 2 hours ago
TC
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Kitchener, ON
- Full-time
Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality…
Added 2 hours ago
X
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Xradar Alberta is looking for a motivated Concrete Scanning/Coring Technician Trainee to join our Calgary team. In this role, you’ll gain hands-on experience in the construction industry…
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BC
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Develop accurate pricing for labour, equipment, and materials
Added 2 hours ago
TC
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Kitchener, ON
- $80,000 to $100,000 CAD / year
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Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality…
Added 2 hours ago
YO
Before & After School Program Lead
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Burlington, ON
- Full-time
…total rewards to recognize loyalty, longevity, and passion for the work we…
Added 2 hours ago
KL
Associate Lawyer
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Toronto, ON
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…Litigation practice covers commercial litigation, employment and labour, professional negligence and insurance, and arbitration and mediation…

Dixon Hall

Supervisor, Winter Programs, FT

Toronto, ON, Canada

Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $65,000 annually File #: 26-SRS-30 (10 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire · Full-time

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Job details

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $65,000 annually File #: 26-SRS-30 (10 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Excluded
Salary: Up to $65,000 annually
File #: 26-SRS-30 (10 OPEN)
Posting Date: October 5, 2026
Posting Close: October 19, 2026
Reason for vacancy: New Hire

Position Summary
The Supervisor, Winter Programs reports to the Manager, Winter Programs and is responsible for providing supervisory and operational support to staff while overseeing the day-to-day operations of assigned sites. This position plays a key leadership role in ensuring a safe, supportive, and client-centered environment for all staff and program participants.

The hours of work are Monday to Friday with rotating shifts as follows:

7:00 a.m. – 3:00 p.m.
3:00 p.m. – 11:00 p.m.
11:00 p.m. – 7:00 a.m.

Responsibilities

Operational Leadership

Plan, coordinate, and monitor all operational activities within the assigned portfolio to ensure efficient service delivery.
Lead and participate in committees and task groups as required.
Contribute to the development of the department’s annual operating plan.
Support and report on departmental projects and initiatives.
Participate in the on-call rotation as required.
Foster and maintain community partnerships to strengthen service delivery and policy development.
Actively engage in shelter and housing networks within the community and the City of Toronto.
Adhere to the expenditure and accounting procedures outlined by the Finance Department.
Oversee procurement, supply control, and payroll processes for assigned sites.
Manage property and facility-related issues within the assigned portfolio.

Site Operations and Daily Oversight

Conduct daily morning check-ins with frontline staff to receive shift change updates and review shift reports.
Review the communication logbook and follow up on new intakes, incidents, and important updates.
Review and update the bed list daily to ensure accuracy and bed availability; follow up with staff to confirm completion.
Follow up with clients requiring additional support, referrals, or service coordination.
Provide coverage and support to staff during lunch breaks or periods of high activity as needed.
Review and maintain TTC PRESTO card balances daily, ensuring cards are topped up to $30 as required.
Participate in shift changes to ensure consistent communication and continuity of care between shifts.
Organize and facilitate monthly staff meetings and resident meetings to encourage communication and engagement.
Record, finalize, and post minutes for all monthly staff and resident meetings in a timely manner.

People and Culture

Partner with the People and Culture Department on recruitment, onboarding, and labour relations matters.
Supervise, coach, and mentor staff to ensure high-quality service delivery and professional growth.
Conduct annual performance evaluations, setting clear goals and expectations.
Address performance and behavioural concerns promptly, in alignment with the collective agreement.
Administer disciplinary processes fairly and consistently within established timelines.
Promote understanding of the WSIB claim process and the importance of early return-to-work programs.
Monitor active WSIB claims and support early and safe return-to-work initiatives.

Organizational Accountability

Collaborate effectively with Dixon Hall staff, volunteers, and community partners.
Operate in a client-focused, efficient, and solution-oriented manner.
Ensure compliance with the Occupational Health & Safety Act and the Ontario Fire Code.
Complete workplace incident and injury reports as required.
Support the Occupational Health & Safety Committee in meeting all legislative obligations.
Oversee fire and emergency drill implementation and ensure proper follow-up and documentation.
Perform other related duties as assigned.

Qualifications

Bachelor of Social Work, Social Service Worker Diploma, or related degree/diploma required.
Emergency First Aid/CPR certification preferred.
Minimum of three (3) years of supervisory or related experience, preferably in a unionized environment.
Experience working with individuals experiencing homelessness or barriers to housing stability.
Strong crisis intervention, de-escalation, counselling, and conflict resolution skills.
Knowledge of the systemic, political, and social causes of homelessness and poverty in Toronto.
Excellent interpersonal and communication skills, with the ability to engage effectively with staff, clients, and partners.
Strong organizational, administrative, and computer proficiency.
Ability to exercise sound judgment, flexibility, and creativity in a fast-paced environment.
Exceptional multitasking, time management, writing, and editing abilities.
Proven capacity to work collaboratively across sectors (public, private, non-profit, and community-based organizations).
Self-directed, with the ability to work both independently and as part of a multidisciplinary team.
Must be legally eligible to work in Canada.
Must provide a Vulnerable Sector Screening Check with a satisfactory result meeting agency requirements.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Supervisor provides operational leadership and supervisory support for shelter and respite sites, ensuring a safe and client-centered environment. Responsibilities include managing daily site operations, staff performance, facility issues, and community partnerships.

Requirements

Candidates must hold a Bachelor of Social Work, Social Service Worker Diploma, or related degree, along with at least three years of supervisory experience. Strong crisis intervention skills and experience working with individuals experiencing homelessness are essential.

Skills

Supervisory
Crisis intervention
De-escalation
Conflict resolution
Operational leadership
Staff coaching
Performance management
Facility management
Administrative proficiency
Communication
Time management
Multitasking
Service coordination
Community partnership
Incident reporting

Visa sponsorship

Not detected in the job text

Keywords

Shelter Services
Respite Services
Social Work
Crisis Intervention
De-escalation
Conflict Resolution
Operational Leadership
Performance Evaluation
WSIB
Occupational Health & Safety
Facility Management
Procurement
Payroll
Community Partnerships
Homelessness
Case Management
Staff Supervision
Labour Relations
Emergency First Aid
CPR
Vulnerable Sector Screening
Client-centered Care
Shift Management
Administrative Support
Policy Development

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