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Added 15 mins ago
H
Quu’asa Wellness Worker
Ha-Shilth-Sa
Port Alberni, BC
- Full-time
…seeking a term (to March 31, 2027), full-time Quu’asa Wellness Worker to provide culturally based support to individuals, families, and communities. Based out of Port Alberni or Tofino,…
Added 15 mins ago
SH
Youth Worker
Storey Homes Limited
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Role Description The Youth Worker is a full-time, on-site role located in tje GTA and Hamilton areas. This role involves providing direct support and guidance to children and youth in a…
Added 45 mins ago
GO
Community Service Worker
Government of Manitoba
Winnipeg, MB
- Part-time
The Community Service Worker (CSW) for Community Living disABILITY Services (CLdS)/Children's disABILITY Services (CdS) will participate in, and often act as the lead on, a Service…
Added 45 mins ago
MN
Housing Support Case Manager
Mi'kmaw Native Friendship Centre
Halifax, NS
- Full-time
…activities that may be considered risky. The Housing Support Worker must build relationships with clients and work collaboratively with them to achieve their goals while prioritizing client…
Added 45 mins ago
FH
Community Health Nurse - Licensed Practical Nurse - Chilliwack
Fraser Health
Chilliwack, BC
- Full-time
…delegated direct care tasks to ensure that the Community Health Worker has the necessary knowledge, skills and support to perform the task within the clearly defined…
Added 1 hour ago
FT- First Nations Court - Outreach Worker
Connective
Kamloops, BC
Provide crisis intervention by referring individuals to medical services, counselling, or working with other community professionals to meet the individual’s needs, as required.
Added 2 hours ago
AW
Support Worker - Aoki Ross, ADS (FT-Over Night)
Atira Women's Resource Society
Vancouver, BC
- Full-time
Reporting to the Program Manager, the Support Worker is responsible for the day-to-day work of supporting residents with a wide array of emotional and practical supports. Activities include…
Added 2 hours ago
CD
Support Worker for Students with Disabilities
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Temporary
Being a support worker for students with disabilities at CSSMB means accompanying every small step that leads to greater autonomy, confidence, and participation. On a daily basis, you…
Added 3 hours ago
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Child and Youth Care Worker (Casual)
CarePros
Grande Prairie, AB
- Temporary
Child and Youth Care Worker - Temporary Casual
Added 3 hours ago
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Child and Youth Care Worker (Full-Time)
CarePros
Grande Prairie, AB
- Full-time
Child and Youth Care Worker (Full-Time: Temporary for up to 6 months)
Added 3 hours ago
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Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Salary or Pay Band: Pay Band Social Worker - BSW $35.137 to $42.966
Added 3 hours ago
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Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Salary or Pay Band: Pay Band Social Worker - BSW $35.137 to $42.966
Added 3 hours ago
TC
Residential Community Support Workers (Prince George - Casual Pool)
Taproot Community Support Services
Prince George, BC
- Temporary
Other related fields of experience include Community Support Worker, Education Assistant, Special Needs, Behaviour Interventionist, Youth Worker
Added 3 hours ago
CO
26-166 Victim Services Case Worker
City of Maple Ridge
Maple Ridge, BC
- $35.32 to $41.63 CAD / hour
- Internship
…crime and trauma victims and witnesses. The incumbent provides crisis intervention support, information, and referrals at the scene of crimes, domestic disputes and other serious incidents,…
Added 3 hours ago
VC
Social Worker - MSW - Arbutus Care Centre
Vancouver Coastal Health
Vancouver, BC
- $44.85 to $56.02 CAD / hour
- Other
Come work as a Social Worker with Vancouver Coastal Health (VCH) in Vancouver, BC! Apply now to join our team!
Added 3 hours ago
PC
MENTAL HEALTH WORKER (CASUAL & PART-TIME)
PHS Community Services Society
Vancouver, BC
- Part-time
PHS hires from within. Mental Health Worker and Home Support Worker roles provide foundational skills for individuals looking to progress within the organization.
Added 4 hours ago
CK
Social Worker- Intensive Services Practice Specialist
Chief Kinosew Awasak Mikiwahp (Driftpile Children’s Lodge)
Edmonton, AB
- Full-time
Social Worker- Intensive Services Practice Specialist - Chief Kinosew Awasak Mikiwahp (CKAM)
Added 4 hours ago
KL
Social Services Coordinator
Kindera Living
Hamilton, ON
- Full-time
Or must have held a Social Worker or Social Services Worker position at a different Long Term Care Home without meeting the updated qualifications set out in the Regulation, on the…
Added 4 hours ago
LC
Supported Living Service Worker - Contract F/T
Linck Child, Youth and Family Supports
Chatham-Kent, ON · Chatham, ON
- $29.25 to $37.15 CAD / hour
- Contract
Successful completion of a two (2) or more year diploma from a community college working with children and youth; preference will be given to Child and Youth Worker diploma.
Added 4 hours ago
RH
Sunshine Coast - Indigenous Cultural Liaison Support Worker (Casual)
RainCity Housing and Support Society
Sunshine Coast, BC
- Full-time
The Indigenous Cultural Liaison Support Worker (ICL) provides the Indigenous lens and consults with Indigenous clients to provide/connect them with a range of Indigenous specific supports…
Added 4 hours ago
TS
Protection Services Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
May assist a support worker by lifting a heavy client bin in the rack.
Added 4 hours ago
HO
ShelterCare Support Worker
House of Friendship
Waterloo, ON
- Part-time
…the cycle of homelessness for good. The ShelterCare Support Worker will work as a member of an interdisciplinary team to support men experiencing homelessness to secure appropriate…
Added 4 hours ago
HO
Addiction Counsellor (DT)
House of Friendship
Kitchener, ON
- Contract
…Professional registration, in good standing, as either a Social Worker or Social Services Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or a…
Added 4 hours ago
OD
Educational Assistant (50%) - Robert Hopkins PS - TERM (7:55am-11:25am)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
The successful candidate will possess a community college diploma in Developmental Services Worker, Child and Youth Care/Worker, or equivalent, and a minimum of 1-2 years of related…
Added 4 hours ago
OD
Educational Assistant (50%) - Osgoode PS - TERM (10:15am - 1:45pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Osgoode, ON
- Part-time
The successful candidate will possess a community college diploma in Developmental Services Worker, Child and Youth Care/Worker, or equivalent, and a minimum of 1-2 years of related…

Dixon Hall

Supervisor, Winter Programs, FT

Toronto, ON, Canada

Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $65,000 annually File #: 26-SRS-30 (10 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire · Full-time

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Job details

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $65,000 annually File #: 26-SRS-30 (10 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Excluded
Salary: Up to $65,000 annually
File #: 26-SRS-30 (10 OPEN)
Posting Date: October 5, 2026
Posting Close: October 19, 2026
Reason for vacancy: New Hire

Position Summary
The Supervisor, Winter Programs reports to the Manager, Winter Programs and is responsible for providing supervisory and operational support to staff while overseeing the day-to-day operations of assigned sites. This position plays a key leadership role in ensuring a safe, supportive, and client-centered environment for all staff and program participants.

The hours of work are Monday to Friday with rotating shifts as follows:

7:00 a.m. – 3:00 p.m.
3:00 p.m. – 11:00 p.m.
11:00 p.m. – 7:00 a.m.

Responsibilities

Operational Leadership

Plan, coordinate, and monitor all operational activities within the assigned portfolio to ensure efficient service delivery.
Lead and participate in committees and task groups as required.
Contribute to the development of the department’s annual operating plan.
Support and report on departmental projects and initiatives.
Participate in the on-call rotation as required.
Foster and maintain community partnerships to strengthen service delivery and policy development.
Actively engage in shelter and housing networks within the community and the City of Toronto.
Adhere to the expenditure and accounting procedures outlined by the Finance Department.
Oversee procurement, supply control, and payroll processes for assigned sites.
Manage property and facility-related issues within the assigned portfolio.

Site Operations and Daily Oversight

Conduct daily morning check-ins with frontline staff to receive shift change updates and review shift reports.
Review the communication logbook and follow up on new intakes, incidents, and important updates.
Review and update the bed list daily to ensure accuracy and bed availability; follow up with staff to confirm completion.
Follow up with clients requiring additional support, referrals, or service coordination.
Provide coverage and support to staff during lunch breaks or periods of high activity as needed.
Review and maintain TTC PRESTO card balances daily, ensuring cards are topped up to $30 as required.
Participate in shift changes to ensure consistent communication and continuity of care between shifts.
Organize and facilitate monthly staff meetings and resident meetings to encourage communication and engagement.
Record, finalize, and post minutes for all monthly staff and resident meetings in a timely manner.

People and Culture

Partner with the People and Culture Department on recruitment, onboarding, and labour relations matters.
Supervise, coach, and mentor staff to ensure high-quality service delivery and professional growth.
Conduct annual performance evaluations, setting clear goals and expectations.
Address performance and behavioural concerns promptly, in alignment with the collective agreement.
Administer disciplinary processes fairly and consistently within established timelines.
Promote understanding of the WSIB claim process and the importance of early return-to-work programs.
Monitor active WSIB claims and support early and safe return-to-work initiatives.

Organizational Accountability

Collaborate effectively with Dixon Hall staff, volunteers, and community partners.
Operate in a client-focused, efficient, and solution-oriented manner.
Ensure compliance with the Occupational Health & Safety Act and the Ontario Fire Code.
Complete workplace incident and injury reports as required.
Support the Occupational Health & Safety Committee in meeting all legislative obligations.
Oversee fire and emergency drill implementation and ensure proper follow-up and documentation.
Perform other related duties as assigned.

Qualifications

Bachelor of Social Work, Social Service Worker Diploma, or related degree/diploma required.
Emergency First Aid/CPR certification preferred.
Minimum of three (3) years of supervisory or related experience, preferably in a unionized environment.
Experience working with individuals experiencing homelessness or barriers to housing stability.
Strong crisis intervention, de-escalation, counselling, and conflict resolution skills.
Knowledge of the systemic, political, and social causes of homelessness and poverty in Toronto.
Excellent interpersonal and communication skills, with the ability to engage effectively with staff, clients, and partners.
Strong organizational, administrative, and computer proficiency.
Ability to exercise sound judgment, flexibility, and creativity in a fast-paced environment.
Exceptional multitasking, time management, writing, and editing abilities.
Proven capacity to work collaboratively across sectors (public, private, non-profit, and community-based organizations).
Self-directed, with the ability to work both independently and as part of a multidisciplinary team.
Must be legally eligible to work in Canada.
Must provide a Vulnerable Sector Screening Check with a satisfactory result meeting agency requirements.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Supervisor provides operational leadership and supervisory support for shelter and respite sites, ensuring a safe and client-centered environment. Responsibilities include managing daily site operations, staff performance, facility issues, and community partnerships.

Requirements

Candidates must hold a Bachelor of Social Work, Social Service Worker Diploma, or related degree, along with at least three years of supervisory experience. Strong crisis intervention skills and experience working with individuals experiencing homelessness are essential.

Skills

Supervisory
Crisis intervention
De-escalation
Conflict resolution
Operational leadership
Staff coaching
Performance management
Facility management
Administrative proficiency
Communication
Time management
Multitasking
Service coordination
Community partnership
Incident reporting

Visa sponsorship

Not detected in the job text

Keywords

Shelter Services
Respite Services
Social Work
Crisis Intervention
De-escalation
Conflict Resolution
Operational Leadership
Performance Evaluation
WSIB
Occupational Health & Safety
Facility Management
Procurement
Payroll
Community Partnerships
Homelessness
Case Management
Staff Supervision
Labour Relations
Emergency First Aid
CPR
Vulnerable Sector Screening
Client-centered Care
Shift Management
Administrative Support
Policy Development

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