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Added 1 min ago
SG
Assurance - Senior Associate
Segal GCSE LLP
Toronto, ON
- $70,000 to $100,000 CAD / year
In consultation with the engagement manager plans, organizes, and controls multiple responsibilities and resources to achieve Audit, Review and Notice to Reader engagement objectives.
Added 1 min ago
I
Director, Finance & Controller
InnPower
Innisfil, ON
- Full-time
…compliance, and leading continuous improvement initiatives across finance operations. The role oversees the Finance Managers and Manager of Billing & Settlements, providing leadership that…
Added 16 mins ago
EB
Bilingual Residential Mortgage Underwriter
EQ Bank | Canada's Challenger Bank
Montreal, QC
- Full-time
Added 16 mins ago
Manager, AML/ATF Screening Models and Analytics, Global AML
Scotiabank
Toronto, ON
The Manager, AML/ATF Models and Analytics is responsible for applying sophisticated predictive/analytical modelling techniques and latest AML/ATF rules and scenarios to new models AND for…
Added 16 mins ago
T
Personal Banker Trainee
TD
Langley (District), BC
- Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…
Added 16 mins ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 16 mins ago
H
Manager Trainee
Hertz
Winnipeg, MB
- Full-time
The Manager Trainee program provides hands-on-training in: Sales, Operations, Customer Service, finance, fleet management and people management. This position has a clearly defined career…
Added 29 mins ago
FS
Senior Manager, Project Management Office
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
Manages the provision of portfolio project management consultative services to FSRA leadership, management and program project leads across FSRA to ensure consistency in project management…
Added 30 mins ago
Education & Engagement Consultant
The Canada Life Assurance Company
Hamilton, ON · London, ON · Toronto, ON
Reporting to the National Manager, Education & Engagement, you will be responsible for facilitating group retirement education session(s) and developing education and communication…
Added 30 mins ago
AUDIT ANALYST
City of Toronto
Toronto, ON
Performs assigned audit tests as set out within a defined audit program, obtaining guidance from the supervising manager as needed. The testing could also include validation of…
Added 44 mins ago
S
CORE HCM Lead, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, CORE HCM & Recruitment, the CORE HCM Lead is responsible for providing leadership within their assigned functional area for implementation of the new BC Health…
Added 44 mins ago
SG
Assurance - Senior Associate
Segal GCSE LLP
Toronto, ON · North York, ON
- $70,000 to $100,000 CAD / year
- Full-time
In consultation with the engagement manager plans, organizes, and controls multiple responsibilities and resources to achieve Audit, Review and Notice to Reader engagement objectives.
Added 46 mins ago
Sr Mgr, Acquisition Pricing
Rogers Communications
Moncton, NB · Toronto, ON · Calgary, AB
…Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a…
Added 46 mins ago
UH
Project Manager, Peter Munk Cardiac Centre & Medical Imaging
University Health Network
Toronto, ON
- Contract
Maintain project budget and collaborate regularly with finance team; take remedial action to attain budget and revenue targets in consultation with Manager and Director
Added 46 mins ago
P
Senior Customer Success Manager
Procurify
Remote, Canada
- Full-time
- Remote
…looking for a talented and team-driven Senior Customer Success Manager to join us on our…
Added 59 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our…
Added 59 mins ago
MS
Senior Project Manager
MSZ Systems
Toronto, ON · Greater Toronto Area, Canada
- Contract
Extensive experience as a Senior Project Manager, Program Manager, or Product Manager.
Added 59 mins ago
TP
Financial Controller
The Portfolio Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
5+ years of progressive accounting and finance experience, ideally with previous Accounting Manager, Assistant Controller, or senior accounting leadership experience.
Added 1 hour ago
R
Assistant Branch Manager, Kennedy & Denison Branch
RBC
Markham, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 1 hour ago
A
Manager, Performance Intelligence
Achievers
Toronto, ON
- Full-time
You will work in close partnership with the Finance Manager, Marketplace through a formal dotted-line relationship, connecting FP&A’s official financial outlook and governance with deeper…
Added 1 hour ago
P
Operations Specialist Sr
PNC
Toronto, ON
- Full-time
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 hour ago
Manager, Model Validation
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Manager, Model Validation reports to the Director, Model Risk Management and supports the delivery of model validation activities across the Bank. The role executes validation…
Added 1 hour ago
T
Senior Personal Banker Trainee - Investing
TD
Vaughan, ON
- Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…
Added 1 hour ago
T
Finance Analyst
TD
Toronto, ON
- Full-time
Provide advice and guidance to Finance Management and/or business partners and appropriate stakeholders on a range of finance accounting / reporting or operational processes
Added 1 hour ago
DH
Supervisor, Winter Programs, PT
Dixon Hall
Toronto, ON
- Part-time
The Supervisor, Winter Programs reports to the Manager, Winter Programs and is responsible for providing supervisory and operational support to staff while overseeing the day-to-day…

Dixon Hall

Supervisor, Winter Programs, FT

Toronto, ON, Canada

Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $65,000 annually File #: 26-SRS-30 (10 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire · Full-time

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Job details

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $65,000 annually File #: 26-SRS-30 (10 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Excluded
Salary: Up to $65,000 annually
File #: 26-SRS-30 (10 OPEN)
Posting Date: October 5, 2026
Posting Close: October 19, 2026
Reason for vacancy: New Hire

Position Summary
The Supervisor, Winter Programs reports to the Manager, Winter Programs and is responsible for providing supervisory and operational support to staff while overseeing the day-to-day operations of assigned sites. This position plays a key leadership role in ensuring a safe, supportive, and client-centered environment for all staff and program participants.

The hours of work are Monday to Friday with rotating shifts as follows:

7:00 a.m. – 3:00 p.m.
3:00 p.m. – 11:00 p.m.
11:00 p.m. – 7:00 a.m.

Responsibilities

Operational Leadership

Plan, coordinate, and monitor all operational activities within the assigned portfolio to ensure efficient service delivery.
Lead and participate in committees and task groups as required.
Contribute to the development of the department’s annual operating plan.
Support and report on departmental projects and initiatives.
Participate in the on-call rotation as required.
Foster and maintain community partnerships to strengthen service delivery and policy development.
Actively engage in shelter and housing networks within the community and the City of Toronto.
Adhere to the expenditure and accounting procedures outlined by the Finance Department.
Oversee procurement, supply control, and payroll processes for assigned sites.
Manage property and facility-related issues within the assigned portfolio.

Site Operations and Daily Oversight

Conduct daily morning check-ins with frontline staff to receive shift change updates and review shift reports.
Review the communication logbook and follow up on new intakes, incidents, and important updates.
Review and update the bed list daily to ensure accuracy and bed availability; follow up with staff to confirm completion.
Follow up with clients requiring additional support, referrals, or service coordination.
Provide coverage and support to staff during lunch breaks or periods of high activity as needed.
Review and maintain TTC PRESTO card balances daily, ensuring cards are topped up to $30 as required.
Participate in shift changes to ensure consistent communication and continuity of care between shifts.
Organize and facilitate monthly staff meetings and resident meetings to encourage communication and engagement.
Record, finalize, and post minutes for all monthly staff and resident meetings in a timely manner.

People and Culture

Partner with the People and Culture Department on recruitment, onboarding, and labour relations matters.
Supervise, coach, and mentor staff to ensure high-quality service delivery and professional growth.
Conduct annual performance evaluations, setting clear goals and expectations.
Address performance and behavioural concerns promptly, in alignment with the collective agreement.
Administer disciplinary processes fairly and consistently within established timelines.
Promote understanding of the WSIB claim process and the importance of early return-to-work programs.
Monitor active WSIB claims and support early and safe return-to-work initiatives.

Organizational Accountability

Collaborate effectively with Dixon Hall staff, volunteers, and community partners.
Operate in a client-focused, efficient, and solution-oriented manner.
Ensure compliance with the Occupational Health & Safety Act and the Ontario Fire Code.
Complete workplace incident and injury reports as required.
Support the Occupational Health & Safety Committee in meeting all legislative obligations.
Oversee fire and emergency drill implementation and ensure proper follow-up and documentation.
Perform other related duties as assigned.

Qualifications

Bachelor of Social Work, Social Service Worker Diploma, or related degree/diploma required.
Emergency First Aid/CPR certification preferred.
Minimum of three (3) years of supervisory or related experience, preferably in a unionized environment.
Experience working with individuals experiencing homelessness or barriers to housing stability.
Strong crisis intervention, de-escalation, counselling, and conflict resolution skills.
Knowledge of the systemic, political, and social causes of homelessness and poverty in Toronto.
Excellent interpersonal and communication skills, with the ability to engage effectively with staff, clients, and partners.
Strong organizational, administrative, and computer proficiency.
Ability to exercise sound judgment, flexibility, and creativity in a fast-paced environment.
Exceptional multitasking, time management, writing, and editing abilities.
Proven capacity to work collaboratively across sectors (public, private, non-profit, and community-based organizations).
Self-directed, with the ability to work both independently and as part of a multidisciplinary team.
Must be legally eligible to work in Canada.
Must provide a Vulnerable Sector Screening Check with a satisfactory result meeting agency requirements.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Supervisor provides operational leadership and supervisory support for shelter and respite sites, ensuring a safe and client-centered environment. Responsibilities include managing daily site operations, staff performance, facility issues, and community partnerships.

Requirements

Candidates must hold a Bachelor of Social Work, Social Service Worker Diploma, or related degree, along with at least three years of supervisory experience. Strong crisis intervention skills and experience working with individuals experiencing homelessness are essential.

Skills

Supervisory
Crisis intervention
De-escalation
Conflict resolution
Operational leadership
Staff coaching
Performance management
Facility management
Administrative proficiency
Communication
Time management
Multitasking
Service coordination
Community partnership
Incident reporting

Visa sponsorship

Not detected in the job text

Keywords

Shelter Services
Respite Services
Social Work
Crisis Intervention
De-escalation
Conflict Resolution
Operational Leadership
Performance Evaluation
WSIB
Occupational Health & Safety
Facility Management
Procurement
Payroll
Community Partnerships
Homelessness
Case Management
Staff Supervision
Labour Relations
Emergency First Aid
CPR
Vulnerable Sector Screening
Client-centered Care
Shift Management
Administrative Support
Policy Development

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