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Added 38 mins ago
A
Gestionnaire De Programme / Program Manager
Actalent
Dorval, QC
- $45 to $70 CAD / hour
- Contract
Établir et maintenir des relations solides avec les parties prenantes internes et externes.
Added 39 mins ago
A
Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
ADP recrute un(e) Représentant(e) des ventes en relations bancaires (PME)
Added 1 hour ago
TT
Field Service Representative - Trainee
TransCanada Turbines
Airdrie, AB
- Full-time
…TransCanada Turbines and assist in developing and improving customer relations wherever possible. This will include performing sales visits on behalf of the Manager, Field Service Canada…
Added 1 hour ago
M
Hospitality Manager
Maquise
Edmonton, AB
- Full-time
Now, if you were to come on board as one of our Hospitality Manager we’d ask you to do the following for us:
Added 2 hours ago
AP
Spécialiste thérapeutique, Santé des femmes – Estrie, Mauricie & Est du Québec
Astellas Pharma
Quebec, QC
- Full-time
Added 2 hours ago
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Field Service Implementation Representative - Quebec
Roche
Quebec, QC · Canada DIA Field-Quebec
- Full-time
Vous faites preuve d’excellentes compétences en communication, en soutien client et en relations interpersonnelles.
Added 2 hours ago
A
Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries…
Added 2 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 hours ago
SC
Superviseur de territoire | Market Manager
Service Corporation International
Longueuil, QC
- Full-time
Augmenter les parts de marché en travaillant avec le personnel pour s'assurer que tous les programmes de relations publiques parrainés par l'entreprise sont présentés dans toute la…
Added 2 hours ago
OC
Production Techgronomist
Olds College of Agriculture & Technology
Olds, AB
- $70,000 to $80,000 CAD / year
- Full-time
…field-level agronomy, the role requires strong business acumen and client relations skills, collaborating directly with researchers, students, and industry partners to translate complex…
Added 2 hours ago
TG
Social Media Manager
The Global Diamond Broker
Vancouver, BC
- Full-time
…into compelling content, a recognizable brand, and qualified client…
Added 2 hours ago
MN
Housing Support Case Manager
Mi'kmaw Native Friendship Centre
Halifax, NS
- Full-time
The Mi’kmaw Native Friendship Centre is currently looking for One (1) Housing Support Case Manager (HSCM). The HSCM will support service users with accessing housing and other criminal…
Added 2 hours ago
K
Senior Manager, Assurance
KPMG
Brossard, QC
- Full-time
Our KPMG South Shore office located in Brossard, is looking for a Senior Manager to join our dynamic team. Our teams of professionals help our clients manage risk so they can focus on their…
Added 2 hours ago
K
Manager, Assurance
KPMG
Quebec, QC
- Full-time
…they can focus on their core activities. Because they know the client's business in great detail, our professionals are able to uncover previously unsuspected opportunities to improve the…
Added 2 hours ago
K
Manager, Assurance
KPMG
Brossard, QC
- Full-time
Our KPMG South Shore office located in Brossard, is looking for a Manager to join our dynamic team. Our teams of professionals help our clients manage risk so they can focus on their core…
Added 2 hours ago
AS
Human Resources Team Lead
Arbutus Search Group
Delta, BC
- $85,000 to $95,000 CAD / year
- Full-time
Our client is a growing systems engineering and industrial automation company serving mining, infrastructure, transportation, and other industrial sectors. We are seeking an experienced…
Added 2 hours ago
IP
Group Lead, Electrical
IPS-Integrated Project Services
Vaughan, ON
- Full-time
Assign work to project team members, regularly review progress, and notify the Project Manager of potential scope, schedule, budget, or resource changes.
Added 2 hours ago
GG
Quarry Manager
Grizzlytrek Group
Exshaw, AB
- Full-time
GrizzlyTrek is seeking one Quarry Manager to join our valued client's team at a plant in Exshaw, Alberta.
Added 2 hours ago
W
Représentant au service à la clientèle
WestGroupe
Montreal, QC
- Full-time
…clients. Grâce à votre grande écoute, vous saurez établir des relations de confiance avec la clientèle et lui offrir le meilleur service possible : la satisfaction avant…
Added 2 hours ago
M
Chef Manager
Maquise
Edmonton, AB
- Full-time
The Chef Manager is responsible to ensure the efficient operation of all Food Services at the facility. This encompasses the administration, staffing/scheduling, client/customer relations,…
Added 3 hours ago
ER
Reservations Specialist
Eldorado Resort
Kelowna, BC
- Full-time
Under the direction of the Reservations Manager, the Reservations Specialist will be the first point of contact for the guest in creating the perfect guest experience. In the role you will…
Added 3 hours ago
RH
Human Resources Manager
Robert Half
Surrey, BC
- Full-time
Our client is a leading North American manufacturer serving the construction and infrastructure industries with a strong commitment to safety, operational excellence, and employee…
Added 3 hours ago
M
Manager, Tax
MNP
Toronto, ON
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 3 hours ago
B
Senior Manager, Financial Reporting & Insights (FR&I)
BDO
Calgary, AB
- Full-time
BDO Canada is seeking a Senior Manager to join our Financial Reporting & Insights (FR&I) team. This group provides high-quality accounting and financial reporting services for privately…

Dixon Hall

Supervisor, Winter Programs, FT

Toronto, ON, Canada

Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $65,000 annually File #: 26-SRS-30 (10 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire · Full-time

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Job details

Pay: Employment Type: Full-time, Long Term Contract Department: Shelter and Respite Services Union: Excluded Salary: Up to $65,000 annually File #: 26-SRS-30 (10 OPEN) Posting Date: October 5, 2026 Posting Close: October 19, 2026 Reason for vacancy: New Hire
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Employment Type: Full-time, Long Term Contract
Department: Shelter and Respite Services
Union: Excluded
Salary: Up to $65,000 annually
File #: 26-SRS-30 (10 OPEN)
Posting Date: October 5, 2026
Posting Close: October 19, 2026
Reason for vacancy: New Hire

Position Summary
The Supervisor, Winter Programs reports to the Manager, Winter Programs and is responsible for providing supervisory and operational support to staff while overseeing the day-to-day operations of assigned sites. This position plays a key leadership role in ensuring a safe, supportive, and client-centered environment for all staff and program participants.

The hours of work are Monday to Friday with rotating shifts as follows:

7:00 a.m. – 3:00 p.m.
3:00 p.m. – 11:00 p.m.
11:00 p.m. – 7:00 a.m.

Responsibilities

Operational Leadership

Plan, coordinate, and monitor all operational activities within the assigned portfolio to ensure efficient service delivery.
Lead and participate in committees and task groups as required.
Contribute to the development of the department’s annual operating plan.
Support and report on departmental projects and initiatives.
Participate in the on-call rotation as required.
Foster and maintain community partnerships to strengthen service delivery and policy development.
Actively engage in shelter and housing networks within the community and the City of Toronto.
Adhere to the expenditure and accounting procedures outlined by the Finance Department.
Oversee procurement, supply control, and payroll processes for assigned sites.
Manage property and facility-related issues within the assigned portfolio.

Site Operations and Daily Oversight

Conduct daily morning check-ins with frontline staff to receive shift change updates and review shift reports.
Review the communication logbook and follow up on new intakes, incidents, and important updates.
Review and update the bed list daily to ensure accuracy and bed availability; follow up with staff to confirm completion.
Follow up with clients requiring additional support, referrals, or service coordination.
Provide coverage and support to staff during lunch breaks or periods of high activity as needed.
Review and maintain TTC PRESTO card balances daily, ensuring cards are topped up to $30 as required.
Participate in shift changes to ensure consistent communication and continuity of care between shifts.
Organize and facilitate monthly staff meetings and resident meetings to encourage communication and engagement.
Record, finalize, and post minutes for all monthly staff and resident meetings in a timely manner.

People and Culture

Partner with the People and Culture Department on recruitment, onboarding, and labour relations matters.
Supervise, coach, and mentor staff to ensure high-quality service delivery and professional growth.
Conduct annual performance evaluations, setting clear goals and expectations.
Address performance and behavioural concerns promptly, in alignment with the collective agreement.
Administer disciplinary processes fairly and consistently within established timelines.
Promote understanding of the WSIB claim process and the importance of early return-to-work programs.
Monitor active WSIB claims and support early and safe return-to-work initiatives.

Organizational Accountability

Collaborate effectively with Dixon Hall staff, volunteers, and community partners.
Operate in a client-focused, efficient, and solution-oriented manner.
Ensure compliance with the Occupational Health & Safety Act and the Ontario Fire Code.
Complete workplace incident and injury reports as required.
Support the Occupational Health & Safety Committee in meeting all legislative obligations.
Oversee fire and emergency drill implementation and ensure proper follow-up and documentation.
Perform other related duties as assigned.

Qualifications

Bachelor of Social Work, Social Service Worker Diploma, or related degree/diploma required.
Emergency First Aid/CPR certification preferred.
Minimum of three (3) years of supervisory or related experience, preferably in a unionized environment.
Experience working with individuals experiencing homelessness or barriers to housing stability.
Strong crisis intervention, de-escalation, counselling, and conflict resolution skills.
Knowledge of the systemic, political, and social causes of homelessness and poverty in Toronto.
Excellent interpersonal and communication skills, with the ability to engage effectively with staff, clients, and partners.
Strong organizational, administrative, and computer proficiency.
Ability to exercise sound judgment, flexibility, and creativity in a fast-paced environment.
Exceptional multitasking, time management, writing, and editing abilities.
Proven capacity to work collaboratively across sectors (public, private, non-profit, and community-based organizations).
Self-directed, with the ability to work both independently and as part of a multidisciplinary team.
Must be legally eligible to work in Canada.
Must provide a Vulnerable Sector Screening Check with a satisfactory result meeting agency requirements.

Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

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More about this job

Responsibilities

The Supervisor provides operational leadership and supervisory support for shelter and respite sites, ensuring a safe and client-centered environment. Responsibilities include managing daily site operations, staff performance, facility issues, and community partnerships.

Requirements

Candidates must hold a Bachelor of Social Work, Social Service Worker Diploma, or related degree, along with at least three years of supervisory experience. Strong crisis intervention skills and experience working with individuals experiencing homelessness are essential.

Skills

Supervisory
Crisis intervention
De-escalation
Conflict resolution
Operational leadership
Staff coaching
Performance management
Facility management
Administrative proficiency
Communication
Time management
Multitasking
Service coordination
Community partnership
Incident reporting

Visa sponsorship

Not detected in the job text

Keywords

Shelter Services
Respite Services
Social Work
Crisis Intervention
De-escalation
Conflict Resolution
Operational Leadership
Performance Evaluation
WSIB
Occupational Health & Safety
Facility Management
Procurement
Payroll
Community Partnerships
Homelessness
Case Management
Staff Supervision
Labour Relations
Emergency First Aid
CPR
Vulnerable Sector Screening
Client-centered Care
Shift Management
Administrative Support
Policy Development

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