Jobs in Canada

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Added 3 months ago
BP
Front of House Supervisor
Boston Pizza
Richmond, BC
- $18.5 CAD / hour
- Part-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 3 months ago
S
Financial Analyst II - 9 Month Limited Term Employment
Seaspan
North Vancouver, BC
- Full-time
Reporting to the Operations Finance Manager for Seaspan Vancouver Shipyards, the Financial Analyst II plays an integral role in the ongoing development of cost analysis, reporting, metrics…
Added 3 months ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- $29.76 to $31.64 CAD / hour
- Part-time
Must have Valid BC Driver's license and access to a vehicle, as local area travel may be required unless specified in the posting
Added 3 months ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- $29.76 to $31.64 CAD / hour
- Part-time
Must have Valid BC Driver's license and access to a vehicle, as local area travel may be required unless specified in the posting
Added 3 months ago
Sr. Manager - R&D and Innovation (Private Label + Emerging Brands)
Riverside Natural Foods Ltd.
Toronto, ON
The Senior Manager - Innovation & R&D, Private Label & Emerging Brands (PL & EB) is a strategic, hands-on leader who drives growth through innovation and technical excellence across…
Added 3 months ago
GJ
Territory Manager - Specialty (Ontario)
Groupe JAMP Pharma
Toronto, ON
- Full-time
Acting as a trusted business partner within the assigned territory, the Territory Manager is accountable for achieving annual sales objectives through the development and execution of a…
Added 3 months ago
OI
Manager, Marketing
OEG Inc.
Edmonton, AB
- Full-time
You are a strong project manager who is able to keep multiple projects, timelines and stakeholders moving forward
Added 3 months ago
Disability Services Program and Policy Advisor
Government of Alberta
Edmonton, AB
…and Supports Branch is seeking a collaborative and analytical Program and Policy Advisor to support the development, implementation, and evaluation of initiatives related to provincial…
Added 2 months ago
Finance Manager - Marketing
Molson Coors
Toronto, ON
In the role of Marketing Finance Manager working in Toronto, Ontario you will be part of the Finance team. You will serve as an advisor to the Marketing Leadership Team, providing financial…
Added 2 months ago
Senior Account Manager, Dairy & Beverage
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Reporting to our Business Segment Manager – Dairy & Beverage the ideal candidate will bring a strong sales experience with a technical background, to maintain and develop an established…
Added 3 months ago
Airports - Store Manager
Wirelessdna
Edmonton, AB
Driving the same business development initiatives as the Store Manager - building relationships across the airport, creating leads, and finding every opportunity to bring business to the…
Added 2 months ago
Senior Account Manager, Dairy & Beverage
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Reporting to our Business Segment Manager – Dairy & Beverage the ideal candidate will bring a strong sales experience with a technical background, to maintain and develop an established…
Added 3 months ago
G2 Gas Fitter
Superior Plus Propane Talent Acquisition
Charlottetown, PE
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 2 months ago
Project manager - Aerospace
Capgemini
Montreal, QC
Capgemini Engineering is seeking a Bilingual - Project Manager ( French & English - written and spoken) to join the Project Management team in Mirabel, Québec for Aerospace Domain. In this…
Added 2 months ago
Senior ILS Engineer
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Manager, Engineering the ILS Engineer supports logistics, product support, and reliability activities throughout the program lifecycle, including analyzing engineering…
Added 3 months ago
R(
Assistant Store Manager - Kildonan Crossing
Reitmans (Canada) Ltée/Ltd
Winnipeg, MB
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 3 months ago
B
Property Manager
BGIS
Iqaluit, NU
- Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 2 months ago
MT
Maintenance Manager
Minerals Technologies
Brantford, ON
- Full-time
The Maintenance Manager, under limited supervision, is responsible for managing the efficient operation and maintenance of all plant equipment and process systems, utilities, automation…
Added 2 months ago
Senior Mechanical Design Engineer
ATS Automation
Cambridge, ON
Must have a thorough knowledge of drafting principles · Must have strong written and oral communication abilities
Added 3 months ago
C
Sr. Director Ontario Operations & Sales- ON West
Chartwell
Mississauga, ON
- Full-time
The Senior Director Operations & Sales must possess:
Added 3 months ago
DG
Client Services Representative, Contract
DLL Group
Burlington, ON
- Full-time
Career development opportunities: online learning, member development programs, Tuition reimbursement program.
Added 4 months ago
EB
Manager, AML
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Must have a Canadian compliance (AML/ATF) background and have a working · Must have experience in investigations, name-screening, high risk customer
Added 3 months ago
L
Production worker
Lassonde
Clarksburg, ON
- Full-time
Training for the position will be on day shift.
Added 3 months ago
SC
Facility Services Coordinator
Staples Canada
Richmond Hill, ON
- Full-time
Subject Matter Expert in programs/categories designated by the manager. Example: Security Alarm/Balers/Dock and Door
Added 3 months ago
E
Management Trainee
Enterprise
Vancouver, BC
- Full-time
Must have 6 months cumulative experience or involvement in any of the following: · Must have a valid Canadian Class 5 driver's license with no more than two moving violations and/or at fault accidents within the last three years

DLL Group

Client Services Representative, Contract

Burlington, ON, Canada

$42,241.00 - $67,861.00 · Full-time

Apply on iabcbn.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Pay: $42,241.00 - $67,861.00
Job type: Full-time
Experience: Minimum of 1-2 years customer service experience
Posting language: English
Posted: Aug 12, 2026

Original job description

The Client Service Representative is responsible for handling inbound requests (phone/email/ mail) from customers (external/internal), vendors, brokers and agents, for active, non-delinquent contracts, and preparation or processing of all paperwork related to these requests, also for participation in team or cross-functional initiatives and other duties as required. The position reports to Client Services Team Leads and the Manager of Client Services.

Find out more here about how you can unleash your full potential at DLL!

Day to day

This position will participate in the corporate goal of a 24-48 hour response time to meet service level expectations and ensure that the highest level of customer service is delivered to all customers.

Specific Accountabilities:

Inbound Calls

Respond to customer questions and inquiries regarding their active contracts, and review and resolve any issues (within guidelines)
Interact with Vendors and End User customers
Warm transfer calls as required to other DLL staff members
Ensure turnaround time is met; advise Manager or Team Leads if it is in jeopardy
Participate in department and cross-functional initiatives

Administrative Functions

Respond to customer or vendor queries regarding active contracts, and resolve cases as related to the inquiry
Review contracts and investigate as required to determine scope of more involved issues, to take necessary action and prepare required paperwork to resolve or correct customer issues
Manage individual caseload a daily basis, following up on open cases; managing SLA’s on new cases

Measurables:

Respond to customer inquiries and resolve customer issues
Ensure that the team goals are met including 24-48 hour first touch approach
Incorporate a customer-centric, first-time right approach to all interactions
Respond to customer escalations and communicate solutions appropriately.

All members enjoy

Two working days per year volunteering for a local charity
Bonus plan
Remote working from home opportunities
Flexible hours
Career development opportunities: online learning, member development programs, Tuition reimbursement program.
Outstanding Medical, Dental, Vision and Paramedical benefit programs
Employer paid defined contribution pension plan
Industry leading Vacation package
Subsidized Gym membership programs
Employee Referral program
Open concept modern working environment
Click this link for an overview of all the benefits in your region

“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect”

Essentials:

Minimum College diploma in business or administration, or equivalent customer service experience
Minimum of 1-2 years customer service experience
Bilingualism (French/English) is considered and asset, but not required
Strong interpersonal as well as written and verbal communication skills
Must be self-directed, decisive and goal oriented, and comfortable working in an empowered work environment with established goals/expectations and limited step-by-step direction
Strong relationship building skills and a team player
Strong organizational and planning skills
Strong aptitude for working with numbers coupled with a basic knowledge of accounting practices
Ability to work in a very fast-paced environment
Experience working in CRM platforms

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

Connection – Build meaningful connections with other DLL members
Health – Manage mental, emotional and physical health
Finance – Provide learning opportunities to help members achieve personal financial health
Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL.

Settling In

At DLL, we are many things. We are team members, family members, and community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know

Desired Primary Work Location: Burlington, ON

Applicable pay range

$42,241.00 - $67,861.00

Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility.

Deadline for application: Wednesday, August 26, 2026
The selection process may involve an assessment.
Applications via email will not be reviewed. Please apply online via our career website: www.workingatdllgroup.com
DLL’s referral program applies
For more information, please contact our Talent acquisition partner April Kim via April.Kim@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to the successful completion of a background check.

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

DLL, a great place to build your career

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.

Join us in Partnering for a better world!

Apply on iabcbn.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Client Services Representative handles inbound requests from customers and vendors regarding active contracts while ensuring service level expectations are met. They are responsible for processing paperwork, managing individual caseloads, and participating in cross-functional team initiatives.

Requirements

Candidates must possess a minimum college diploma in business or administration and 1-2 years of customer service experience. Strong interpersonal, organizational, and communication skills are required, along with a basic aptitude for working with numbers and CRM platforms.

Skills

Customer service
Communication skills
Relationship building
Organizational skills
Planning skills
Accounting knowledge
CRM platforms
Problem solving
Interpersonal skills
Time management
Administrative support

Benefits

Volunteering days
Bonus plan
Remote working opportunities
Flexible hours
Tuition reimbursement
Medical insurance
Dental insurance
Vision insurance
Paramedical benefits
Pension plan
Vacation package
Gym membership

Visa sponsorship

Not detected in the job text

Hiring contact

April Kim

Hiring contact email

April.Kim@dllgroup.com

Keywords

Client Services
Contract Management
Customer Support
Inbound Calls
Administrative Functions
CRM
SLA
Asset Finance
Financial Solutions
Hybrid Work
Relationship Management
Accounting Practices
Data Entry
Case Management
Vendor Relations

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Jobs in Canada