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Added 19 hours ago
W
Human Resources Administrator
Wasauksing
Parry Sound, ON
- Full-time
Wasauksing First Nation is accepting applications for a HR Administrator. Reporting to the Human Resources Manager, the Human Resource Administrator provides administrative support as it…
Added 19 hours ago
A
Compensation & Benefits Administrator
Altis
Ottawa, ON
- $40 to $42 CAD / hour
- Contract
…transportation sector to recruit a Compensation & Benefits Administrator. This opportunity puts you at the centre of employee support, helping ensure people receive accurate pay and clear…
Added 19 hours ago
SN
Customer Service Representative - Full Time
Splash N Learn Swim School Inc
Barrie, ON
- $53,000 to $58,000 CAD / year
- Full-time
Swimmer Care Team - Office Administrator & Customer Service Representative
Added 19 hours ago
Site Inspector
Hatch
Mississauga, ON
You will liase as necessary with the office to support submittal reviews, requests for information responses, and other technical needs with the design team.
Added 21 hours ago
PO
Nongsa Project, Batam
PT ODG Indonesia
Clarington, ON
- Volunteer
We are looking fo an experienced Sales Coordinator to coordinate sales operations, support business development activities, monitor sales performance, and ensure the sales team achieves…
Added 1 day ago
PH
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Provincial Health Services Authority
Vancouver, BC
- Full-time
…role helps ensure excellence in service delivery, promotes education and research, and fosters positive outcomes for clients and…
Added 1 day ago
E
Service Administrator
Epiroc
Sudbury, ON · Lively, ON
- Full-time
…applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in…
Added 1 day ago
MH
Shift Manager
Mackenzie Health
Richmond Hill, ON
- $111,365 to $142,116 CAD / year
- Part-time
The Shift Manager is responsible for the overall Hospital operation of program/services, providing ongoing support to front line staff after regular business hours. This includes the…
Added 1 day ago
DG
Associate, Restructuring
Doane Grant Thornton LLP
Calgary, AB
- Full-time
Support individuals and businesses through insolvency and restructuring processes, by managing and coordinating insolvency files from start to finish, in compliance with legislative and…
Added 1 day ago
SD
Education Assistant 2 - 30 Hours
School District 57 (Prince George)
Prince George, BC
- Internship
With direction from the teacher, the Education Assistant 2 assists small groups and/or individual students with specific drill and practice activities in academic and behavioral domains…
Added 1 day ago
A
Contracts Administrator (Minerals & Metals)
Ausenco
Burnaby, BC
- Contract
We are currently seeking an energetic and enthusiastic Contracts Administrator to join our team. You will support the management of the overall administration of subcontract packages,…
Added 1 day ago
A
Senior Contracts Administrator (Minerals & Metals)
Ausenco
Burlington, ON
- Contract
We are currently seeking an energetic and enthusiastic Senior Contracts Administrator to join our team. You will support the management of the overall administration of subcontract…
Added 1 day ago
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Database Administrator
Nordion
Ottawa, ON
- Full-time
Reporting to the Manager of Database Services and Application, the Database Administrator role is responsible for managing Oracle and SQL server databases, ensuring their availability,…
Added 1 day ago
N
Intermediate Systems Administrator
nLogic
Cherry Point, AB
- Full-time
nLogic is seeking an Intermediate Systems Administrator to support anticipated work on a mission-focused effort in the Cherry Point area. This role will play a key part in supporting…
Added 1 day ago
N
Senior Systems Administrator
nLogic
Cherry Point, AB
- Full-time
nLogic is seeking a Senior Systems Administrator to support anticipated work on a mission-focused effort in the Cherry Point area. This role will play a key part in supporting enterprise…
Added 1 day ago
E
Human Resources and Payroll Administrator
Envent
Calgary, AB
- Full-time
Role Description The Human Resources and Payroll Administrator is a full-time, on-site role based in Calgary. This role is responsible for administering payroll processes, maintaining…
Added 1 day ago
CI
DevOps Principal·e / Principal DevOps
Cloud Imperium Games Montreal
Montreal, QC
- Full-time
Offrir du support aux autres ingénieurs DevOps et SREs de votre équipe
Added 1 day ago
UO
Program Administrator, Clinical Skills
University of Victoria
Victoria, BC
- Full-time
The Program Administrator, Clinical Skills will provide a variety of administrative and secretarial tasks in support of the unit’s efforts and activities. This includes scheduling,…
Added 1 day ago
BD
Operations Administrator - (BDL) Contract
Brewers Distributor Ltd
Port Coquitlam, BC
- Contract
We are currently searching for an Operations Administrator, reporting to the Operations Supervisor. This vacancy is a full-time, 12-month contract opportunity. Candidates will primarily…
Added 1 day ago
FR
Condominium Site Administrator
FirstService Residential Canada
Richmond Hill, ON
- Full-time
Condominium Site Administrator (Richmond Hill)
Added 1 day ago
KT
office administrator
Keen Transport & Logistics Inc.
Winnipeg, MB
- Full-time
Added 1 day ago
OS
Information Technology System Administrator
OST Solutions
Toronto, ON
- Full-time
Role Description The Information Technology System Administrator is a full-time, on-site role based in Toronto, ON. This role is responsible for installing, configuring, and maintaining…
Added 1 day ago
TS
Server Administrator
The Salvation Army in Canada
Toronto, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 day ago
TS
Server Administrator
The Salvation Army in Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 day ago
BL
Senior Systems Security Administrator (Contract)
BC Legal Management Association
Vancouver, BC
- Other
We are currently recruiting for the temporary position of Senior Systems Security Administrator. This position is based in our Vancouver office and the contract term is 12-18 months. Join a…

DLL Group

Portfolio Administrator - Insurance

Burlington, ON, Canada

$45,241.00 - $67,861.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,241.00 - $67,861.00
Job type: Full-time
Apply by: Oct 22, 2026
Experience: 1-3 years of insurance and/or leasing experience an asset
Posting language: English
Posted: Oct 8, 2026

Original job description

As a Portfolio Administrator - Insurance, you can expect to work collaboratively with a team on validation for acceptance insurance documents, update the insurance policy details and managing the administration of insurance policy cancellations and claims. You will be ensuring that all policy documentation is accurately completed based on the set acceptance criteria, updated when required, consistent with credit and legal requirements. Responsible for exercising adherence to: credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of validations and updates while meeting customer expected turnaround-timing commitments.

Find out more here about how you can unleash your full potential at DLL!

Day to day

This position is responsible for supporting the Portfolio Services Department in Insurance administrative responsibilities. This is a hybrid position and requires customer contact.

Transaction Processing: Handle insurance-related inquiries, fee quotes, account status requests, and coverage inclusions/exclusions. Process insurance correspondence (mail, email, and fax), identify applicable contracts, review documentation, and enter all pertinent insurance information into the database.
Documentation & Compliance: Verify proof of insurance, update customer records, manage internal and external claims, prepare and issue insurance-related correspondence including request and cancellation letters, and ensure compliance with insurance requirements, payment terms, and contract details.
Customer Communication: Respond to insurance inquiries and resolve coverage issues by communicating with customers, insurance brokers, agents, dealers, and vendors. Provide guidance on insurance requirements, policy deficiencies, documentation needs, and negotiate fees within established guidelines while maintaining positive business relationships.
Process Management: Monitor assigned portfolios to ensure insurance requirements are met, follow up with customers for required documentation, obtain liability insurance on identified risk portfolios, administer force-placed insurance where necessary, and ensure contract interests remain protected through policy renewals or placement on the company insurance program.
Cross-Team/Department Coordination: Liaise with Credit, Sales, and other internal stakeholders to support insurance compliance, claims management, contract updates, and the resolution of insurance coverage issues.
Performance & Policy Adherence: Meet established service levels and performance targets (KPIs/SLAs), adhere to company policies and procedures, maintain accurate records
Additional Support: Contribute to special projects, departmental initiatives, claims-related activities, and provide backup support as required.

All members enjoy

Two working days per year volunteering for a local charity
Bonus plan
Remote working from home opportunities
Flexible hours
Career development opportunities: online learning, member development programs, Tuition reimbursement program.
Outstanding Medical, Dental, Vision and Paramedical benefit programs
Employer paid defined contribution Pension plan
Industry leading Vacation package
Subsidized Gym membership programs
Employee Referral program
Open concept modern working environment

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials:

Customer service experience an asset
1-3 years of insurance and/or leasing experience an asset
Experience in Operations function (preferably in leasing or financing industry) is an asset
Strong attention to detail and data entry accuracy
Ability to manage multiple priorities under tight deadlines
Excellent planning & organizational skills
Team-oriented with a proactive mindset in a fast-paced environment
Thrives in an independent, goal-driven work setting
Strong analytical and problem-solving abilities
Effective written, verbal, and interpersonal communication skills
Ability to handle complex customer interactions and negotiations professionally
Adaptability and openness to change
Ability to work in a hybrid work model: in-office twice per week and remote work
Proficiency in MS Work & Excel (an asset)
Bilingual (French) an asset.
Post-secondary education (an asset)

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

Connection – Build meaningful connections with other DLL members
Health – Manage mental, emotional and physical health
Finance – Provide learning opportunities to help members achieve personal financial health
Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL.

Settling In

At DLL, we are many things. We are team members, family members, and community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know

Desired Primary Work Location: Burlington, ON

Applicable pay range

$45,241.00 - $67,861.00

Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility.

Deadline for application: Thursday, October 22, 2026
The selection process may involve an assessment.
Applications via email will not be reviewed. Please apply online via our career website: www.workingatdllgroup.com
DLL’s referral program applies.
For more information, please contact our Talent acquisition partner April Kim via april.kim@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to the successful completion of a background check.

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

DLL, a great place to build your career

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.

Join us in Partnering for a better world!

Apply About employer

More about this job

Responsibilities

The Portfolio Administrator manages insurance policy documentation, including validations, cancellations, and claims processing while ensuring compliance with legal and credit requirements. They also act as a primary point of contact for customers and internal stakeholders to resolve insurance inquiries and maintain accurate account records.

Requirements

The ideal candidate possesses 1-3 years of experience in insurance, leasing, or finance operations with strong attention to detail and data entry accuracy. Proficiency in MS Office and the ability to manage multiple priorities in a hybrid, fast-paced environment are essential.

Skills

Insurance administration
Data entry
Customer service
Documentation compliance
Claims management
Attention to detail
Analytical skills
Problem-solving
Communication skills
Negotiation
MS Word
MS Excel
Leasing industry knowledge
Organizational skills
Time management

Benefits

Volunteering program
Bonus plan
Remote working opportunities
Flexible hours
Career development opportunities
Tuition reimbursement program
Medical insurance
Dental insurance
Vision insurance
Paramedical benefit programs
Vacation package
Subsidized gym membership
Employee referral program

Visa sponsorship

Not detected in the job text

Hiring contact

April Kim

Hiring contact email

april.kim@dllgroup.com

Keywords

Portfolio Administrator
Insurance
Leasing
Finance
Operations
Compliance
Claims Management
Data Entry
Customer Service
Documentation
Policy Administration
Hybrid Work
MS Excel
MS Word
KPI
SLA
Asset Finance
Risk Management
Contract Administration
Negotiation

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