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DLL Group

Portfolio Specialist, Operations, 12-Month Contract

Burlington, ON, Canada

$52,323.00 - $78,485.00 · Full-time

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Job details

Pay: $52,323.00 - $78,485.00
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

As a Portfolio Services Administrator, you can expect to work collaboratively with a team of about 4 colleagues on General Ledger (GL) fund management and various reports. You will be ensuring that all lease and loan forms and/or documentation is accurately completed, updated when required, consistent with credit and legal requirements. Responsible for exercising adherence to: credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of documentation while meeting customer expected turnaround-timing commitments.

This position is responsible for supporting the Portfolio Services Department in various administrative responsibilities.

This is a 12 month contract hybrid position and requires customer contact.

Day to day

Payment & Account Administration

Investigate and assist with identifying incoming unidentified payments.
Liaise with customers to resolve outstanding payment identification issues.
Conduct follow‑ups with customers and vendors as required, including:
- Cheque inquiries (e.g., name mismatches, unsigned cheques)
- Payment processing issues (PAPP rejections, setup issues)
- Review cheque inquiries and submit appropriate documentation to create and apply fees.
- Reconcile accounts as required to ensure accuracy and completeness.

Reporting & Controls

Manage and maintain GL reports by:
- Ensuring all received payments are applied to the correct contracts
- Reviewing, actioning, updating, and commenting on GL reports on a monthly basis
Prepare and review reports, including:
- End‑of‑term asset status reports
- Automatic payment corrections
- Term adjustments
- Purchase Option adjustments
- System yield audits
- Conduct assigned daily, weekly, monthly, and ad‑hoc/system audits, documenting and completing findings as required.

Operational Support

Validate and approve equipment exchanges
Collaborate with internal departments to complete requests efficiently.
Ensure accurate and timely system updates and processing of paperwork within 24 hours of receiving all required information.

General Responsibilities

Act as backup support for team members as assigned by the Manager.
Meet or exceed established daily, weekly, and monthly KPIs and SLAs.
Participate in system enhancements, automation testing, and special projects as requested by management.
Support team workload distribution by completing additional administrative responsibilities as needed.

All members enjoy

This is an overview of the benefits of working at DLL, which may differ from market to market. Your local HR department will define the benefits relevant to the respective country or market and enter those into the final template.

Two working days per year volunteering for a local charity
Bonus plan
Remote working from home opportunities
Flexible hours
Career development opportunities: online learning, member development programs, Tuition reimbursement program.
Outstanding Medical, Dental, Vision and Paramedical benefit programs
Employer paid defined contribution pension plan
Industry leading Vacation package
Subsidized Gym membership programs
Employee Referral program
Open concept modern working environment

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials:

Post-Secondary education a requirement
Strong attention to detail and excellent keying data entry skills
Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset
Ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
Must be self-directed, decisive and goal oriented.
Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
Ability to embrace and champion change
Capable of driving growth capacity by continuously looking for better ways to improve processes
Excellent problem-solving skills along with logical thinking
Excellent verbal and written communication skills along with effective interpersonal skills
Able to work independently
Excellent planning & organizational skills
Solid team player with the ability to work in a very demanding, fast-paced environment
Proficient in MS – Word & Excel and Outlook

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

Connection – Build meaningful connections with other DLL members
Health – Manage mental, emotional and physical health
Finance – Provide learning opportunities to help members achieve personal financial health
Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL.

Settling In

At DLL, we are many things. We are team members, family members, and community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know

Desired Primary Work Location: Burlington, ON

Applicable pay range

$52,323.00 - $78,485.00

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility.

Deadline for application: Monday, October 19, 2026
The selection process may involve an assessment.
Applications via email will not be reviewed. Please apply online via our career website: www.workingatdllgroup.com
DLL’s referral program applies
For more information, please contact our Talent acquisition partner April Kim via april.kim@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to the successful completion of a background check.

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

DLL, a great place to build your career

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.

Join us in Partnering for a better world!

Apply About employer

More about this job

Responsibilities

The Portfolio Services Administrator manages General Ledger fund management, lease and loan documentation, and various financial reports. They also investigate unidentified payments, reconcile accounts, and provide operational support to ensure accurate system updates.

Requirements

Candidates must have post-secondary education and strong data entry skills with high attention to detail. Experience in a finance or operations function within the leasing or financing industry is considered an asset.

Skills

Data entry
General ledger management
Lease documentation
Loan documentation
Payment reconciliation
Reporting
Problem-solving
Logical thinking
Communication skills
Interpersonal skills
Planning
Organizational skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Time management

Benefits

Volunteering program
Bonus plan
Remote working opportunities
Flexible hours
Tuition reimbursement
Medical insurance
Dental insurance
Vision insurance
Paramedical benefits
Vacation package
Subsidized gym membership
Employee referral program

Visa sponsorship

Not detected in the job text

Hiring contact

April Kim

Hiring contact email

april.kim@dllgroup.com

Keywords

General Ledger
Leasing
Financing
Operations
Portfolio Services
Payment Processing
Account Administration
KPIs
SLAs
System Audits
Asset Management
Data Entry
Financial Reporting
Hybrid Work
Compliance
Credit Authorization
Documentation
Reconciliation
Asset Finance
Rabobank

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