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business management analyst

  • Bolton, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Bachelor's degree

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Analyze and provide advice on the managerial methods and organization of an establishment
  • Develop quality management and quality assurance standards
  • Conduct research to determine efficiency and effectiveness of managerial policies and programs
  • Propose improvements to methods, systems and procedures
  • Plan the re-organization of operations
  • Supervise staff
  • Provide customer service
  • Train staff
  • Oversee development of communication strategies
  • Plan and control budget and expenditures
  • Direct and advise staff in the development and implementation of service quality assessment strategies

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Large workload

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Provides awareness training to employees to create a welcoming work environment for youth
More about this job

Responsibilities

Analyze managerial methods and organizational practices, research the effectiveness of policies and programs, and recommend improvements to systems and procedures. Supervise and train staff, provide customer service, oversee communication strategies, manage budgets, and guide service quality assessment.

Requirements

A bachelor's degree and 1 year to less than 2 years of experience are specified. The role requires working on-site in a fast-paced environment, under pressure, with attention to detail and a large workload.

Skills

  • Management Analysis
  • Organizational Analysis
  • Quality Management
  • Quality Assurance
  • Research
  • Process Improvement
  • Operations Reorganization
  • Staff Supervision
  • Customer Service
  • Staff Training
  • Communication Strategy
  • Budget Management
  • Service Quality Assessment

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Data & Analytics
  • Customer Service & Support
  • Transportation
  • Logistics

Keywords

  • Managerial Methods
  • Organizational Analysis
  • Quality Management
  • Quality Assurance Standards
  • Policy Research
  • Program Effectiveness
  • Process Improvement
  • Systems and Procedures
  • Operations Reorganization
  • Staff Supervision
  • Customer Service
  • Staff Training
  • Communication Strategies
  • Budget Planning
  • Expenditure Control
  • Service Quality Assessment
  • Transportation
  • Trucking
  • Railroad

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