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Added 1 month ago
Senior Financial Analyst (FP&A)
Demant Group
Toronto, ON
Reporting directly to the Senior Director of Finance, the Senior Financial Analyst (SFA), FP&A is the ultimate "translator" of numbers into strategy. You won't just sit behind a…
Added 1 month ago
C
Senior Analyst, Finance (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON
- Full-time
CBC/Radio Canada’s Finance Team is looking for a Senior Analyst to support the News Division, English Services. This role is based in Ottawa. We are a 24-7 breaking news organization, with…
Added 1 month ago
DM
IT Helpdesk Analyst
DMC Mining Services
Vaughan, ON
- Full-time
DMC is currently looking for an IT Helpdesk Analyst (on-site) individual to join our team based in Vaughan, Ontario on a 6-month contract, with the potential of an extension at the end of…
Added 1 month ago
Analyste financier(ère) de projets/Financial Project Analyst-Canada
Indero
Montreal, QC
The Financial Project Analyst has for objective to track and report on the profitability of projects. This role involves collaboration with project teams, clients and internal departments…
Added 1 month ago
V
Senior Analyst, Sustainability
Vale
Canada
- Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 1 month ago
V
Senior Governance, Risk & Compliance (GRC) Analyst
Vale
Canada
- Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 1 month ago
RP
Asset Protection Specialist
Rexall Pharmacy Group LTD
Mississauga, ON
- $55,227 to $72,486 CAD / year
- Full-time
…initiate investigation or communications to Asset Protection and Operations…
Added 1 month ago
C
Director, Quality Assurance
CATALIS
Edmonton, AB
- Full-time
…integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline…
Added 1 month ago
SC
Guidewire Consultant - P&C Insurance
Sollers Consulting
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
…implement, and optimize solutions that support core insurance…
Added 1 month ago
Continuous Improvement Analyst
Government of Alberta
Edmonton, AB
University graduation in a related field such as Business Administration, Social Sciences, Operations Management, Economics, or related field. plus 2 years progressively responsible related…
Added 1 month ago
Senior Analyst, Decision Platforms
Momentum Financial Services Group
Toronto, ON
From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they…
Added 1 month ago
T
Sr. Product Solution Analyst, TD Securities
TD
Toronto, ON
- Full-time
…requiring frequent collaboration with teams across finance, operations, risk management, front office, and other technology divisions. The successful candidate will be expected to…
Added 1 month ago
AG
Assistant Manager, Middle Office
Apex Group Ltd
Toronto, ON
- Full-time
Business Analyst for our Middle Office team supporting a major hedge fund client. A hybrid role partnering with clients, ops, and technology, delivering projects and enhancements while…
Added 1 month ago
Senior Business Analyst
Imperial Brady
Montreal, QC · Saint-Laurent, QC
…Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia -…
Added 1 month ago
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Stage - Hiver 2027 - Analyste de données, Services de pièces de rechange / Internship - Winter 2027 - Data Analyst, Spare Parts Services
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 month ago
Financial Analyst, Pricing (16-Month Fixed Term Contract)
OCS Ontario Cannabis Store
Toronto, ON
We're looking for a Financial Analyst, Pricing to join our team!
Added 2 months ago
FA
Financial Analyst, Reporting (Future Opportunities)
Fengate Asset Management
Oakville, ON
- $60,000 to $75,000 CAD / year
- Full-time
As part of its continued growth, the Fengate Infrastructure team is seeking a Financial Analyst who will be responsible for maintaining up to date financial records, handling day to day…
Added 1 month ago
WC
Senior Analyst, Seller Planning
Walmart Canada
Mississauga, ON
- Full-time
The Senior Analyst will act as a central point of coordination across sellers and internal teams, proactively identifying onboarding barriers, driving issues to resolution and creating…
Added 1 month ago
WI
Senior Business Analyst
Wenco International Mining Systems
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…and material movement sectors, enabling sustainable and safe…
Added 1 month ago
C
Procurement Sourcing, Category Specialist
CAE
Montreal, QC
- Full-time
…composed of a Strategic Sourcing Manager, Specialist, Procurement Analyst, and procurement coordinator. This team works closely with the Software SAAS, and Associated Services team, and…
Added 1 month ago
GE
Workday Finance Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
Ready to elevate your career? GFL is expanding! We are officially hunting for our next Workday Finance Analyst in Vaughan, ON - someone ready to bring fresh ideas and grow alongside a…
Added 1 month ago
DevOps - Data Analyst
F12.net
Edmonton, AB
The Position: Support the Data Operations team by developing reporting solutions, validating data quality, documenting business definitions, and maintaining governed data products. The Data…
Added 1 month ago
OI
Financial Analyst, Financial Reporting & Treasury
OEG Inc.
Edmonton, AB
- Full-time
The Financial Analyst, Financial Reporting & Treasury will be responsible for assisting with the accuracy, timeliness and completeness of all Corporate Finance and Treasury requirements.…
Added 1 month ago
A
IAM Analyst
Arctiq
Toronto, ON
- Contract
…Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex…
Added 1 month ago
A
DLP Analyst
Arctiq
Toronto, ON
- Contract
…Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex…

DMC Mining Services

IT Helpdesk Analyst

Vaughan, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 3-5 years IT experience working in an enterprise environment with an emphasis in user support and infrastructure administration (physical and virtual).
Posting language: English
Posted: Sep 1, 2026

Original job description

Elevate your career with one of North America's leading underground mining contractors. DMC Mining Services has set the standard in the mining industry, providing top-notch services from shaft sinking and raise boring to complete mine development and operation. We're looking for dedicated professionals to join our team and contribute to our legacy of excellence, safety, and innovation. If you're passionate about making a difference and eager to work on challenging, impactful projects, we want to hear from you!

Our core values: Zero Harm, Teamwork, Results Driven, Courage and Accountability.

Elevate your career with one of North America's leading underground mining contractors. DMC Mining Services has set the standard in the mining industry, providing top-notch services from shaft sinking and raise boring to complete mine development and operation. We're looking for dedicated professionals to join our team and contribute to our legacy of excellence, safety, and innovation. If you're passionate about making a difference and eager to work on challenging, impactful projects, we want to hear from you!

Our core values: Zero Harm, Teamwork, Results Driven, Courage and Accountability.

Summary

DMC is currently looking for an IT Helpdesk Analyst (on-site) individual to join our team based in Vaughan, Ontario on a 6-month contract, with the potential of an extension at the end of the term. The IT Helpdesk Support position will participate in developing, forming, and following information systems policies and guidelines to ensure our IT systems run smoothly and efficiently.

Responsibilities

Support our desktop products and services on an ongoing basis, including mobile platforms and other peripherals; and
Provide input into the evaluation of products to improve the IT infrastructure and the desktop experience.
Support remote users and multiple office or site locations as required in Sudbury area – driving might be required.
Set up and configure desktop and notebook PCs, mobile devices, and peripherals.
Ensure new hires have required system access, including user accounts, printers, VPN, and mobile devices prior to start dates.
Maintain accuracy of access and device assignments.
Acts as support in setting up and provisioning Desktop and Notebook PC’s and other related systems, as well as mobile devices (e.g. iPhone, and Windows and iOS Tablets).
Ensures that account creation, printer(s), mobile devices, and VPN access are set up for new hires before their start date.
Supports DMC staff with IT issues and liaise with 3rd party technical support.
Hands on support of the user desktop environment including Windows 11, Microsoft Office 365, MS Teams, SharePoint, Autodesk Products etc.
Works with Active Directory, MS 365 admin center, MS Exchange Online etc.
Work and supports ticketing system such as HelpDesk Plus or ServiceNow.
Performs system backup, monitoring, and recovery. Participate in disaster recovery testing procedures, using various backup systems.
Participates in adhering to and developing corporate standards for selection of hardware and software to optimize standardization, efficiency and performance.
Provides some on-the-job training to new and existing employees.
Work with the IT Manager to define project and operational needs and prioritize accordingly.
Work with IT staff at Corporate and Operations sites to implement, enhance and monitor corporate IT services and initiatives (i.e. email, MS teams, desktop management, etc.).

Qualifications

Formal Education in Information Systems, Computer Science or equivalent; Bachelor’s Degree in Computer Science or a business-related field is preferred.
3-5 years IT experience working in an enterprise environment with an emphasis in user support and infrastructure administration (physical and virtual).
Strong oral and written communication and customer service skills.
A highly organized individual and strong documentation skills.
Ability to maintain confidentiality regarding the information processed, stored or accessed on the network.
Able to problem solve and quickly provide a “Plan B” alternate solution when circumstances require it.
Ability to prioritize tasks in a busy, fast paced, dynamic environment.
Responsibilities may require evening and weekend work in response to system support.
Must have a valid driver's license and own mode of transportation for occasional travel to various sites (within Ontario).
Experience with the following systems/processes:
Microsoft Windows Servers (2016 R2 and above), and desktop clients (Windows 10 and 11).
Administration of Active Directory, DHCP, DNS, Exchange, MS Teams, client FortiClient VPN, and patch management.
SharePoint design and administration.
Securing client end-point devices, using anti-virus and malware tools, personal firewall and data encryption.
Proficient at using desktop management tools, such as imaging and hardware/software inventory management.
Use of remote access tools such as TeamViewer.
Knowledge of Fortinet Firewalls and Switches would be an asset.
Knowledge of SQL server, VMware, Veeam Backup would be an asset.

Additional Information

Hourly Range is expected to be between: $24.00 to $31.00 per hour.
This role will be performed on-site.
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge/skills, and experience.

At DMC, we are dedicated to fostering an inclusive workplace where innovation thrives, and every team member is valued. We believe in investing in our employees' growth and well-being, offering competitive benefits, continuous learning opportunities, and a supportive culture that empowers you to achieve your best.

Join us and be part of a dynamic team where your contributions truly make a difference!

No external recruiters please.
The description is for the purpose of information only, and reflects the general duties considered to describe the principal functions of the job and shall not be construed as a detailed job description of all work requirements that may be inherent in the job. It is understood that the terms or conditions of the job are subject to change as may be deemed necessary by the Company to maintain a safe and efficient operation.

DMC Mining is an equal opportunity employer. As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, please note that accommodations are available, upon request, throughout the recruitment and assessment process for any applicants with disabilities.

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More about this job

Responsibilities

Provide ongoing technical support for desktop products, mobile platforms, and peripherals for both on-site and remote users. Manage user accounts, system access, and maintain IT infrastructure through monitoring, backups, and hardware standardization.

Requirements

Requires 3-5 years of enterprise IT experience and a degree in Computer Science or a related field. Must be proficient in Microsoft Windows Servers, Active Directory, and M365, with a valid driver's license for occasional travel.

Skills

Desktop Support
Active Directory
Microsoft 365 Administration
Windows 11
Exchange Online
VPN Configuration
SharePoint Administration
Ticketing Systems
System Backup and Recovery
Hardware Provisioning
Customer Service
Infrastructure Administration
Mobile Device Management
Network Troubleshooting
Disaster Recovery Testing
Technical Documentation

Benefits

Competitive benefits

Visa sponsorship

Not detected in the job text

Keywords

Windows 10
Windows 11
Microsoft Office 365
MS Teams
SharePoint
Autodesk
Active Directory
MS Exchange Online
HelpDesk Plus
ServiceNow
FortiClient VPN
Fortinet Firewalls
SQL Server
VMware
Veeam Backup
TeamViewer
DHCP
DNS
Patch Management
Data Encryption
Imaging
Mining Industry
IT Infrastructure
User Support
Enterprise Environment

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