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Added 4 mins ago
LH
Assistant Front Office Manager - FT - Chelsea Hotel - Toronto
Langham Hospitality Group
Canada
- Full-time
…policies of Chelsea Hotel are met. Reporting to the Front Office Manager, the Asst. Front Office Manager promotes a positive morale among the Front Office /Brilliant Team. The Asst. Front…
Added 18 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 18 mins ago
Program Manager, Public Works
Regional Municipality of Wood Buffalo
Fort McMurray, AB
The Program Manager, Public Works is responsible for overseeing Public Works programming and its related projects, and initiatives. Utilizing consistent and standard approaches, the…
Added 18 mins ago
B
Senior Product Manager
Blazesoft
Concord, ON
- Full-time
We're looking for a Senior Product Manager from the casino, iGaming, or sweepstakes industry who has been around the block, someone who does not need hand-holding to navigate a complex,…
Added 18 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Kirkland, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 18 mins ago
LN
Sales Coordinator
Le Nouvel Hôtel Montréal
Montreal, QC
- Contract
Under the authority of the Sales Director, and General Manager, the Sales Coordinator – Tour & Travel Segment main function is to assist the Sales Department.
Added 18 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 18 mins ago
BH
Ward Clerk – Critical Care #568-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager, Critical Care, and Respiratory Services, the Ward Clerk is responsible to facilitate the flow of patient care efficiently and safely through accurate and timely…
Added 18 mins ago
AH
Warranty Manager
Airbus Helicopters
Fort Erie, ON
- Full-time
The Warranty Manager is responsible for overseeing and optimizing the end-to-end warranty and returns process. The primary function of this role is to manage and facilitate product returns…
Added 18 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Pickering, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 18 mins ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Langley (District), BC · City of Langley, BC
- Full-time
Drive business development initiatives and prepare compelling proposals to secure new opportunities.
Added 18 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
New Westminster, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 18 mins ago
TA
Lead AI Architect & Delivery Manager
Tiger Analytics
Canada
- Full-time
The Lead AI Architect & Delivery Manager will serve as the technical authority and engagement lead for the client's TPRM AI Assistant project, backfilling the departing AI Lead. This role…
Added 18 mins ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 18 mins ago
MD
IT Advanced Project Manager - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position serves as an IT Advanced Project Manager within Minnesota IT Services (MNIT), supporting the Department of Children, Youth, and Families (DCYF). The position is responsible…
Added 33 mins ago
PH
Analytics Engineer, Risk
Propel Holdings
Toronto, ON
- Full-time
…Model Development team within Risk, working closely with the Manager, Model Development, Data Scientists, and Model Developers. This highly technical, hands-on role focuses on the data…
Added 33 mins ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive th
Added 33 mins ago
BF
Poultry Technician
Burnbrae Farms
Dufrost, MB
- Full-time
Work with your manager on identifying and preventing potential flock issues
Added 33 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 33 mins ago
ML
FSQA Manager - Contract
Maple Leaf Foods Inc
Winnipeg, MB
- Contract
As the leader of the FSQA team, the FSQA Manager is accountable for the execution of the Food Safety and Quality Assurance programs at the facility. The Manager is a key member of the…
Added 33 mins ago
WC
Asset Protection Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 33 mins ago
TI
Customer Order Fulfillment Specialist
telMAX Inc.
Markham, ON
- $50,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, Operations Enablement, the Customer Order Fulfillment Specialist will be responsible for coordinating the customer journey from the initial point of sale through…
Added 33 mins ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
As the Senior Manager, HR Ops & Labour Relations, you will lead HR Operations and Labour Relations support for sites with fewer than 200 employees. Reporting to Josh Torres, VP, Labour…
Added 33 mins ago
TI
Sr Mgr, Process Improvement & Transformation
telMAX Inc.
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
SENIOR MANAGER, PROCESS IMPROVEMENT & TRANSFORMATION
Added 33 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…

DMC Recruitment Group

Customer Experience & Field Services Manager

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Location: Edmonton, AB (Hybrid)

Job Type: Full-Time, Permanent

Travel: Alberta & Saskatchewan

The Opportunity Our client is an established manufacturer of prefabricated and Ready-to-Move (RTM) homes, looking for an experienced Customer Experience & Field Services Manager to join their growing team in Edmonton.

This is a newly created position that combines residential construction, contractor management and customer service. You'll oversee everything that happens on-site, from site preparation and foundations through home delivery, inspections and warranty completion.

We're looking for someone who understands residential construction, enjoys working with customers and contractors, and knows how to keep projects moving.

What You'll Be Doing

Coordinate site preparation, foundations and construction activities ahead of home deliveries.
Manage relationships with general contractors, trades and customers throughout Alberta and Saskatchewan.
Conduct site visits and inspections to ensure projects meet quality and scheduling expectations.
Oversee post-delivery inspections, deficiencies and warranty work.
Work closely with Sales, Operations and Project Management to keep customers informed and projects on track.
Build and maintain a reliable network of contractors across the region.
Identify opportunities to improve processes, customer experience and field services.
Provide leadership to a growing customer service and field services team.

What We're Looking For

Experience in residential construction, homebuilding, modular construction or construction project management.
Strong understanding of site preparation, foundations and residential construction practices.
Experience coordinating general contractors, subcontractors and trades.
Excellent organizational, communication and problem-solving skills.
Comfortable managing multiple projects and working independently.
Strong customer relationship skills and a hands-on approach.
Valid driver's licence and willingness to travel.

Experience with RTM homes, modular construction or remote community projects would be an asset.

Why Consider This Opportunity? You'll be joining an established and growing business in a newly created leadership role where you can make a real impact.

This position offers the opportunity to build contractor relationships, improve processes and help shape a growing field services department.

The role is based in Edmonton with a hybrid work arrangement. Initially, regular travel throughout Alberta and Saskatchewan will be required, with travel expected to decrease as the team expands.

Interested? If you have a background in residential construction and enjoy managing projects, contractors and customer relationships, we'd love to hear from you.

Apply today to learn more!

Apply About employer

More about this job

Responsibilities

Coordinate site preparation, foundations, construction activities, inspections, and warranty work for prefabricated and RTM homes across Alberta and Saskatchewan. Manage contractors and customer relationships, lead the growing field services and customer service team, and work with internal departments to keep projects on schedule and improve service processes.

Requirements

Experience in residential construction, homebuilding, modular construction, or construction project management is required, along with a strong understanding of site preparation, foundations, and residential construction practices. Candidates should have experience coordinating contractors and trades, strong organizational and customer relationship skills, a valid driver's licence, and willingness to travel.

Skills

Residential Construction
Site Preparation
Foundation Coordination
Contractor Management
Subcontractor Coordination
Trade Coordination
Site Inspections
Quality Assurance
Scheduling
Warranty Management
Process Improvement
Team Leadership
Communication
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Residential Construction
Prefabricated Homes
Ready-To-Move Homes
RTM Homes
Modular Construction
Site Preparation
Foundations
Home Delivery
General Contractors
Subcontractors
Trades
Site Visits
Inspections
Quality Expectations
Scheduling
Deficiency Management
Warranty Work
Customer Experience
Field Services
Contractor Network
Process Improvement
Team Leadership
Alberta
Saskatchewan

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