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Added 10 mins ago
Pharmacy Assistant II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
…roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our…
Added 10 mins ago
In Store Bakery - Baker
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
…roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our…
Added 10 mins ago
Operations Supervisor
David's Bridal
Edmonton, AB
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to…
Added 10 mins ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Smiths Falls, ON · Perth, ON · Mississippi-Rideau Lakes Corps
- Part-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).
Added 10 mins ago
BM
Working Shop Foreman
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Added 10 mins ago
C
ERP UI/UX Fiori Developer
Capgemini
Vancouver, BC
- Full-time
Added 10 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Edmonton, AB
- Part-time
Classification: Registered Nurse (2022.75) Union: United Nurses of Alberta Unit and Program: PCU 5C2 Surge General Internal Primary Location: U of A Hospital Location Details: As Per…
Added 10 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Edmonton, AB
- Part-time
Classification: Registered Nurse (2022.75) Union: United Nurses of Alberta Unit and Program: PCU 5C2 Surge General Internal Primary Location: U of A Hospital Location Details: As Per…
Added 10 mins ago
ML
Pipefitter / Plumber
Maple Leaf Foods Inc
ON · Hannon, ON
- Full-time
General facilities work in the plant with plumbing repairs to Sinks, Eye Wash Stations, Emergency Safety Showers and drain systems as needed to the Waste Water Plant.
Added 10 mins ago
ZI
construction inspector
Zgemi Inc.
Brampton, ON
- Full-time
Provide information/training to employers, employees and general public
Added 10 mins ago
PL
microbiologist
Pathogenia Lab
Dorval, QC
- Full-time
Added 10 mins ago
MB
Merchandising Coordinator/ Coordonnateur, Marchandisage
Maison Birks
Montreal, QC
- Full-time
Under the general direction of the Director of merchandising, Watches the Merchandising Coordinator supports day-to-day merchandising operations by managing product setup, order processing,…
Added 10 mins ago
AC
Gérant(e) de territoire- ACT
Alimentation Couche-Tard
Laval, QC
- Full-time
THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC…
Added 10 mins ago
CH
LPN Operating Room - 0.8 FTE
Clearpoint Health Network
Saskatoon, SK
- $42.9 to $45.97 CAD / hour
- Full-time
Added 10 mins ago
CH
Registered Nurse - Surgical 0.8 FTE
Clearpoint Health Network
Saskatoon, SK
- $41.76 to $55.28 CAD / hour
- Full-time
Prairieview Surgical Centre specializes in Ophthalmology, Orthopedics, General Surgery, Plastic and Reconstructive Surgery, Cosmetic Surgery, Vascular, Urology, Pediatric Dental.
Added 10 mins ago
A
Assistant Store Manager, adidas Retail Halton Hills Location (#2014)
adidas
Halton Hills, ON
- Full-time
Ability to effectively present information and respond to questions from groups of employees, customers, and the general public.
Added 10 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Lethbridge, AB
- Full-time
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
Added 25 mins ago
AM
Receptionist/Administrative Assistant
Aplin Martin
Vancouver, BC
- Full-time
Answer general phone and email inquiries, directing inquiries to the appropriate staff members
Added 39 mins ago
B
Systems Analyst II
BGIS
Markham, ON
- Full-time
Performs ongoing system maintenance of servers including general server cleanup and system monitoring to ensure that sufficient disk space and memory exist to meet day-to-day needs of each…
Added 39 mins ago
Groundsperson
Amrize
Saskatoon, SK
Required Work Experience: Knowledge in general maintenance work.
Added 39 mins ago
RJ
Financial Advisor Assistant
Raymond James
Calgary, AB
- Full-time
…in preparing correspondence and reports, servicing clients’ general day-to-day requests, and other general office duties. This position will assist a team whose focus is on excellence in…
Added 39 mins ago
SB
Retail Merchandiser
Specialty Building Products
Winnipeg, MB
- Internship
Clean/dust all product lines, sweep aisle, wipe down displays, general housekeeping of products
Added 55 mins ago
EM
Automotive Detailer - Full Time - Regina
Enterprise Mobility
Regina, SK
- $18.75 CAD / hour
- Full-time
Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations
Added 55 mins ago
AR
Founding Demand Generation Lead
Alloy River
Toronto, ON
- $200,000 to $350,000 CAD / year
- Full-time
We re-architected the general ledger from first principles, and layered automation, workflow orchestration, and applied AI directly into its core. Instead of accountants moving data between…
Added 55 mins ago
SC
Heavy Equipment Technician – Transport Trailer Mechanic- (Journeyperson)
Sureway Construction Group
Edmonton, AB
- Full-time
This is a general responsibilities list and does not include all responsibilities required of the position

DMC Recruitment Group

Customer Experience & Field Services Manager

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Location: Edmonton, AB (Hybrid)

Job Type: Full-Time, Permanent

Travel: Alberta & Saskatchewan

The Opportunity Our client is an established manufacturer of prefabricated and Ready-to-Move (RTM) homes, looking for an experienced Customer Experience & Field Services Manager to join their growing team in Edmonton.

This is a newly created position that combines residential construction, contractor management and customer service. You'll oversee everything that happens on-site, from site preparation and foundations through home delivery, inspections and warranty completion.

We're looking for someone who understands residential construction, enjoys working with customers and contractors, and knows how to keep projects moving.

What You'll Be Doing

Coordinate site preparation, foundations and construction activities ahead of home deliveries.
Manage relationships with general contractors, trades and customers throughout Alberta and Saskatchewan.
Conduct site visits and inspections to ensure projects meet quality and scheduling expectations.
Oversee post-delivery inspections, deficiencies and warranty work.
Work closely with Sales, Operations and Project Management to keep customers informed and projects on track.
Build and maintain a reliable network of contractors across the region.
Identify opportunities to improve processes, customer experience and field services.
Provide leadership to a growing customer service and field services team.

What We're Looking For

Experience in residential construction, homebuilding, modular construction or construction project management.
Strong understanding of site preparation, foundations and residential construction practices.
Experience coordinating general contractors, subcontractors and trades.
Excellent organizational, communication and problem-solving skills.
Comfortable managing multiple projects and working independently.
Strong customer relationship skills and a hands-on approach.
Valid driver's licence and willingness to travel.

Experience with RTM homes, modular construction or remote community projects would be an asset.

Why Consider This Opportunity? You'll be joining an established and growing business in a newly created leadership role where you can make a real impact.

This position offers the opportunity to build contractor relationships, improve processes and help shape a growing field services department.

The role is based in Edmonton with a hybrid work arrangement. Initially, regular travel throughout Alberta and Saskatchewan will be required, with travel expected to decrease as the team expands.

Interested? If you have a background in residential construction and enjoy managing projects, contractors and customer relationships, we'd love to hear from you.

Apply today to learn more!

Apply About employer

More about this job

Responsibilities

Coordinate site preparation, foundations, construction activities, inspections, and warranty work for prefabricated and RTM homes across Alberta and Saskatchewan. Manage contractors and customer relationships, lead the growing field services and customer service team, and work with internal departments to keep projects on schedule and improve service processes.

Requirements

Experience in residential construction, homebuilding, modular construction, or construction project management is required, along with a strong understanding of site preparation, foundations, and residential construction practices. Candidates should have experience coordinating contractors and trades, strong organizational and customer relationship skills, a valid driver's licence, and willingness to travel.

Skills

Residential Construction
Site Preparation
Foundation Coordination
Contractor Management
Subcontractor Coordination
Trade Coordination
Site Inspections
Quality Assurance
Scheduling
Warranty Management
Process Improvement
Team Leadership
Communication
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Residential Construction
Prefabricated Homes
Ready-To-Move Homes
RTM Homes
Modular Construction
Site Preparation
Foundations
Home Delivery
General Contractors
Subcontractors
Trades
Site Visits
Inspections
Quality Expectations
Scheduling
Deficiency Management
Warranty Work
Customer Experience
Field Services
Contractor Network
Process Improvement
Team Leadership
Alberta
Saskatchewan

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