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Added 10 mins ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
Reporting to the General Manager, you will lead the development and implementation of integrated solutions across the organization to improve connectivity, strengthen the customer…
Added 24 mins ago
J
Private Client Account Manager – Personal Lines Insurance
JobsMedia.io
Toronto, ON
- Full-time
…currently have an exciting opportunity for a Private Client Account Manager with a well-established brokerage in North York, ON. This role is perfect for someone who takes pride in…
Added 24 mins ago
O
Shift manager - fast food restaurant
ONroute
Odessa, ON
- Full-time
Maintain records of stock, repairs, sales and wastage
Added 24 mins ago
J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North York, ON. This role will be responsible for managing a book of personal lines…
Added 24 mins ago
J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 24 mins ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
📈 Clear growth path: CSR → Account Manager → Team Lead, Or Producer
Added 24 mins ago
J
Personal Lines Account Manager - Insurance
JobsMedia.io
North Bay, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North Bay, ON. This role will be responsible for managing a book of personal lines…
Added 24 mins ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
A leading independent insurance brokerage is seeking a highly personable and knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will…
Added 24 mins ago
J
Private Client Services (PCS) Account Manager | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Private Client Services Account Manager for an established Canadian insurance brokerage.
Added 24 mins ago
TH
Shift manager - fast food restaurant
Tim Hortons Québec
Milton, ON
- Full-time
Maintain records of stock, repairs, sales and wastage
Added 24 mins ago
J
Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Added 24 mins ago
S
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Loading and unloading of product for the sales floor
Added 24 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 25 mins ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 25 mins ago
TH
Overnight Freight Associate Part Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 25 mins ago
TH
Overnight Freight Associate Part Time - WOODBRIDGE
The Home Depot
Woodbridge, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 25 mins ago
TH
Overnight Freight Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 25 mins ago
O
Guest Experience Representative
OMERS
Mississauga, ON · Square One
- Part-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 25 mins ago
CP
Motorola Wireless National Account Manager
Channel Partners
Toronto, ON
- Full-time
The purpose of the Motorola Wireless National Account Manager is to drive training opportunities and key business initiatives with higher-level dealer management teams. You will be…
Added 40 mins ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 40 mins ago
I
Affiliate & Influencer Partnership Manager
InsuranceRevenue.com
Canada
- Full-time
We are looking for a tenacious, relationship-driven Affiliate & Influencer Partnership Manager to scale our partner ecosystem. In this role, you will be the primary growth engine behind our…
Added 55 mins ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 55 mins ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…
Added 55 mins ago
SD
Merchandiser, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
New Westminster, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 55 mins ago
A&
Store Manager - CF Chinook Centre, Abercrombie & Fitch
Abercrombie & Fitch Co.
Calgary, AB · Chinook, AB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…

DMC Recruitment Group

Customer Experience & Field Services Manager

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Location: Edmonton, AB (Hybrid)

Job Type: Full-Time, Permanent

Travel: Alberta & Saskatchewan

The Opportunity Our client is an established manufacturer of prefabricated and Ready-to-Move (RTM) homes, looking for an experienced Customer Experience & Field Services Manager to join their growing team in Edmonton.

This is a newly created position that combines residential construction, contractor management and customer service. You'll oversee everything that happens on-site, from site preparation and foundations through home delivery, inspections and warranty completion.

We're looking for someone who understands residential construction, enjoys working with customers and contractors, and knows how to keep projects moving.

What You'll Be Doing

Coordinate site preparation, foundations and construction activities ahead of home deliveries.
Manage relationships with general contractors, trades and customers throughout Alberta and Saskatchewan.
Conduct site visits and inspections to ensure projects meet quality and scheduling expectations.
Oversee post-delivery inspections, deficiencies and warranty work.
Work closely with Sales, Operations and Project Management to keep customers informed and projects on track.
Build and maintain a reliable network of contractors across the region.
Identify opportunities to improve processes, customer experience and field services.
Provide leadership to a growing customer service and field services team.

What We're Looking For

Experience in residential construction, homebuilding, modular construction or construction project management.
Strong understanding of site preparation, foundations and residential construction practices.
Experience coordinating general contractors, subcontractors and trades.
Excellent organizational, communication and problem-solving skills.
Comfortable managing multiple projects and working independently.
Strong customer relationship skills and a hands-on approach.
Valid driver's licence and willingness to travel.

Experience with RTM homes, modular construction or remote community projects would be an asset.

Why Consider This Opportunity? You'll be joining an established and growing business in a newly created leadership role where you can make a real impact.

This position offers the opportunity to build contractor relationships, improve processes and help shape a growing field services department.

The role is based in Edmonton with a hybrid work arrangement. Initially, regular travel throughout Alberta and Saskatchewan will be required, with travel expected to decrease as the team expands.

Interested? If you have a background in residential construction and enjoy managing projects, contractors and customer relationships, we'd love to hear from you.

Apply today to learn more!

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More about this job

Responsibilities

Coordinate site preparation, foundations, construction activities, inspections, and warranty work for prefabricated and RTM homes across Alberta and Saskatchewan. Manage contractors and customer relationships, lead the growing field services and customer service team, and work with internal departments to keep projects on schedule and improve service processes.

Requirements

Experience in residential construction, homebuilding, modular construction, or construction project management is required, along with a strong understanding of site preparation, foundations, and residential construction practices. Candidates should have experience coordinating contractors and trades, strong organizational and customer relationship skills, a valid driver's licence, and willingness to travel.

Skills

Residential Construction
Site Preparation
Foundation Coordination
Contractor Management
Subcontractor Coordination
Trade Coordination
Site Inspections
Quality Assurance
Scheduling
Warranty Management
Process Improvement
Team Leadership
Communication
Problem-Solving

Visa sponsorship

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Keywords

Residential Construction
Prefabricated Homes
Ready-To-Move Homes
RTM Homes
Modular Construction
Site Preparation
Foundations
Home Delivery
General Contractors
Subcontractors
Trades
Site Visits
Inspections
Quality Expectations
Scheduling
Deficiency Management
Warranty Work
Customer Experience
Field Services
Contractor Network
Process Improvement
Team Leadership
Alberta
Saskatchewan

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