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Added 12 mins ago
SC
shift supervisor - Store# 04435, COMO LAKE
Starbucks Coffee Company
Coquitlam, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 27 mins ago
TU
Administrative Coordinator
The University of British Columbia
Williams Lake, BC
- $4,756.11 to $5,802.73 CAD / month
- Part-time
…support to AFRF research station and works closely with the Site Manager to support the effective operation of facilities, programs, events, and site activities. The role coordinates…
Added 28 mins ago
A
Chargé De Projets Industriels
Actalent
Montreal, QC
- $30 to $60 CAD / hour
- Contract
We are seeking an experienced project manager to coordinate and manage production infrastructure projects, industrial equipment acquisition, and installation within a manufacturing…
Added 28 mins ago
A
Chargé De Projets Industriels
Actalent
Montreal, QC
- $30 to $60 CAD / hour
- Contract
We are seeking an experienced project manager to coordinate and manage production infrastructure projects, industrial equipment acquisition, and installation within a manufacturing…
Added 28 mins ago
S
Technology Manager
Skip
Oakville, ON
- Full-time
Just Eat Takeaway is seeking a Technology Manager to lead and grow the Delivery as a Service team (DaaS) within our Logistics Pillar (Logistics Services).
Added 28 mins ago
TO
Manager, HIS & Clinical Solutions
The Ottawa Hospital
Ottawa, ON
- Full-time
The Manager will be responsible for the management of a variety of Epic teams of analysts and the delivery therein. The new managers will work closely and collaboratively with the two other…
Added 58 mins ago
ML
Maintenance Stockroom Controller
Maple Leaf Foods Inc
Port Perry, ON
- $47,000 to $69,000 CAD / year
- Part-time
Set Min/Max levels based on usage rate, usage patterns, delivery times, targeted service levels, equipment criticality and required safety stock levels
Added 58 mins ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Part-time
Set Min/Max levels based on usage rate, usage patterns, delivery times, targeted service levels, equipment criticality and required safety stock levels
Added 58 mins ago
ST
Inside Sales Representative (PLT)
Scotia Tire & Alignment Services Limited
Mississauga, ON
- Full-time
Work closely with the Operations and Inventory teams to ensure efficient service delivery.
Added 58 mins ago
TH
Order Picker : Part Time - MARLBOROUGH
The Home Depot Canada
Calgary, AB
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 58 mins ago
TC
Operations Manager
The Cahill Group
Saint John, NB
- Full-time
Cahill Maritimes is looking to add an Operations Manager to our team, based in our Saint John, New Brunswick office. At Cahill Maritimes we execute commercial and industrial construction…
Added 58 mins ago
Senior /Staff Product Manager
Tigera
Vancouver, BC
We are hiring a Senior / Staff Product Manager to help drive the strategy and evolution of the Tigera platform. This is a senior role spanning strategy through execution: you will shape…
Added 1 hour ago
SC
shift supervisor - Store# 67465, 122 MARTINDALE CRESCENT
Starbucks Coffee Company
Hamilton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 22841, PROSPECT STREET - UPTOWN CENTRE
Starbucks Coffee Company
Fredericton, NB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
PC
Physiotherapist, Full Time, Multi Unit (P2/H2)
Providence Care
Kingston, ON
- Full-time
Under the general direction of the Program Manager, the Physiotherapist provides assessment of assigned clients, and develops and implements individual and group physiotherapy treatment…
Added 1 hour ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
P
Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $195,000 CAD / year
- Full-time
- Remote
We are looking for a hands-on Engineering Manager to lead our high-impact Conversational AI team. This is a critical leadership role for someone who is not only an effective manager but…
Added 1 hour ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
…in their workspace, and partner closely with our frontline manager group to help them hit their KPIs across service levels, quality, activation, adoption, and…
Added 2 hours ago
LI
Middleware Specialist
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Middleware Specialist for a fully onsite…
Added 2 hours ago
FH
Social Worker BSW, Acute & Sub-acute Care - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $44.85 to $56.02 CAD / hour
- Full-time
Reporting administratively to the Manager, Health Services and clinically to the Professional Practice Chief, Social Work, the Social Worker, Acute Care provides therapeutic clinical…
Added 3 hours ago
KD
Customer Accounts Specialist
Keurig Dr Pepper
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
Generate reports and regular review of account status and other duties as assigned by the Customer Service Manager.
Added 3 hours ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
…diagnostic, de dépannage, de remplacement et/ou de mise hors service de l'équipement. Vous aurez aussi une compréhension globale des fonctions de l'équipement réseau et serveur et de la…
Added 3 hours ago
UO
Administrative Coordinator
University of British Columbia
Williams Lake, BC · BOFF | Alex Fraser Research Forest (AFRFT)
- $4,756.11 to $5,802.73 CAD / month
- Part-time
…support to AFRF research station and works closely with the Site Manager to support the effective operation of facilities, programs, events, and site activities. The role coordinates…
Added 3 hours ago
HH
Miramichi Food Services Worker A (2035) PCN 9758008
Horizon Health Network
Miramichi, NB
- Temporary
…shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring…
Added 3 hours ago
NS
Food Service Worker- Nutrition and Food Services
Nova Scotia Health Authority
NS · Inverness, NS
- Internship
The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…

DMC Recruitment Group

Customer Experience & Field Services Manager

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Location: Edmonton, AB (Hybrid)

Job Type: Full-Time, Permanent

Travel: Alberta & Saskatchewan

The Opportunity Our client is an established manufacturer of prefabricated and Ready-to-Move (RTM) homes, looking for an experienced Customer Experience & Field Services Manager to join their growing team in Edmonton.

This is a newly created position that combines residential construction, contractor management and customer service. You'll oversee everything that happens on-site, from site preparation and foundations through home delivery, inspections and warranty completion.

We're looking for someone who understands residential construction, enjoys working with customers and contractors, and knows how to keep projects moving.

What You'll Be Doing

Coordinate site preparation, foundations and construction activities ahead of home deliveries.
Manage relationships with general contractors, trades and customers throughout Alberta and Saskatchewan.
Conduct site visits and inspections to ensure projects meet quality and scheduling expectations.
Oversee post-delivery inspections, deficiencies and warranty work.
Work closely with Sales, Operations and Project Management to keep customers informed and projects on track.
Build and maintain a reliable network of contractors across the region.
Identify opportunities to improve processes, customer experience and field services.
Provide leadership to a growing customer service and field services team.

What We're Looking For

Experience in residential construction, homebuilding, modular construction or construction project management.
Strong understanding of site preparation, foundations and residential construction practices.
Experience coordinating general contractors, subcontractors and trades.
Excellent organizational, communication and problem-solving skills.
Comfortable managing multiple projects and working independently.
Strong customer relationship skills and a hands-on approach.
Valid driver's licence and willingness to travel.

Experience with RTM homes, modular construction or remote community projects would be an asset.

Why Consider This Opportunity? You'll be joining an established and growing business in a newly created leadership role where you can make a real impact.

This position offers the opportunity to build contractor relationships, improve processes and help shape a growing field services department.

The role is based in Edmonton with a hybrid work arrangement. Initially, regular travel throughout Alberta and Saskatchewan will be required, with travel expected to decrease as the team expands.

Interested? If you have a background in residential construction and enjoy managing projects, contractors and customer relationships, we'd love to hear from you.

Apply today to learn more!

Apply About employer

More about this job

Responsibilities

Coordinate site preparation, foundations, construction activities, inspections, and warranty work for prefabricated and RTM homes across Alberta and Saskatchewan. Manage contractors and customer relationships, lead the growing field services and customer service team, and work with internal departments to keep projects on schedule and improve service processes.

Requirements

Experience in residential construction, homebuilding, modular construction, or construction project management is required, along with a strong understanding of site preparation, foundations, and residential construction practices. Candidates should have experience coordinating contractors and trades, strong organizational and customer relationship skills, a valid driver's licence, and willingness to travel.

Skills

Residential Construction
Site Preparation
Foundation Coordination
Contractor Management
Subcontractor Coordination
Trade Coordination
Site Inspections
Quality Assurance
Scheduling
Warranty Management
Process Improvement
Team Leadership
Communication
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Residential Construction
Prefabricated Homes
Ready-To-Move Homes
RTM Homes
Modular Construction
Site Preparation
Foundations
Home Delivery
General Contractors
Subcontractors
Trades
Site Visits
Inspections
Quality Expectations
Scheduling
Deficiency Management
Warranty Work
Customer Experience
Field Services
Contractor Network
Process Improvement
Team Leadership
Alberta
Saskatchewan

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