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Doane Grant Thornton LLP

Administrative Assistant [Receptionist]

Thunder Bay, ON, Canada

To help start the conversation, the current salary range for this role is $42,500–$52,500 in Thunder Bay. · Full-time

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Job details

Pay: To help start the conversation, the current salary range for this role is $42,500–$52,500 in Thunder Bay.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 2+ years of administrative or upscale customer service experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As an Administrative Assistant [Receptionist] your responsibilities will include:

Ensuring Reception is opened/closed during regular business hours
Greeting and welcoming each guest in a friendly and inviting manner
Answering the software-based telephone in a professional manner, and transferring the caller to the appropriate business unit or colleague
Assemble T1 personal tax returns as well as other Canada Revenue forms including T4s and T5s
Preparation of letters and reports using firm templates in compliance with Firm standards
Proof-read, review for quality and verify content before finalizing any client deliverables
E-filing as required
Receiving and securing cheques, debit/credit card payments
Managing boardroom bookings and catering requirements including set-up, and clean-up for meetings and office events
Providing assistance with the preparation of meeting materials (i.e. presentations, handouts, etc.)
Participate in training and stay current with Doane GT software
Provide billing support using various Doane Grant Thornton systems
Using Microsoft D365 application software to set up new clients as well as track, maintain and report on client relationships
General administrative duties including, but not limited to: filing, photocopying, scanning and faxing
Collecting, coding, and processing payables for the business unit
Managing mail and courier requirements for delivery and pickup
Light cleaning of shared spaces such as kitchen, lunchroom, boardroom, and counters
Maintaining proper office appearance and cleanliness
Maintenance tickets to the landlord
Ordering office supplies

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be an Administrative Assistant [Receptionist]? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

Strong MS Suite Skills
2+ years of administrative or upscale customer service experience
Excellent data entry skills and high attention to detail with an aptitude for proofreading and suggesting alternatives
Excellent written and verbal communication skills
Excellent organizational and time management skills – must be comfortable handling multiple priorities
Exceptional client service mindset
Computer savvy – ability to learn and troubleshoot various computer programs
Knowledge of Taxprep, CaseWare and or Keystone and past experience in financial statement preparation an asset
Ability to work effectively under pressure
Takes initiative, takes direction and works well independently
Keen attention to detail, efficient and accurate

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

At Doane Grant Thornton, we believe compensation should reflect more than just market data - it should reflect you. We’re serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don’t stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors - your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $42,500–$52,500 in Thunder Bay. If the role is available in other locations, the range may differ to reflect local market factors.

This role is required to be onsite, in-office five days each week.

Are you ready to Discover Your Purple?

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.

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More about this job

Responsibilities

Manage reception, welcome visitors, handle calls, and coordinate boardroom bookings, catering, mail, and office supplies. Prepare and proofread tax returns and client documents, support billing and payables, maintain client records, and perform general office administration.

Requirements

Applicants should have at least two years of administrative or upscale customer service experience, strong Microsoft Office skills, excellent data entry and proofreading abilities, and effective communication, organization, and time-management skills. Tax preparation software knowledge and financial statement preparation experience are assets; candidates should be detail-oriented, adaptable, and able to work independently and under pressure.

Skills

Reception
Customer Service
Telephone Handling
Tax Return Preparation
Proofreading
Data Entry
Written Communication
Verbal Communication
Organization
Time Management
Microsoft Office
Billing Support
Accounts Payable Processing
Attention To Detail
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Office
Microsoft D365
Taxprep
CaseWare
Keystone
T1 Personal Tax Returns
T4 Forms
T5 Forms
Canada Revenue Forms
E-Filing
Billing Support
Accounts Payable
Data Entry
Proofreading
Reception
Telephone Systems
Boardroom Bookings
Catering
Client Service
Mail And Courier
Office Administration
Document Preparation
Quality Review

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