Manager, Business Transformation
- Toronto, ON, Canada
To help start the conversation, the current salary range for this role is $101,900–$132,440 in Toronto. · Full-time
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Job details
- Pay
- To help start the conversation, the current salary range for this role is $101,900–$132,440 in Toronto.
- Job type
- Full-time
- Apply by
- Experience
- 5–7 years of experience in business transformation, consulting, or related roles.
- Posting language
- English
- Posted
Original job description
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.
Role Summary
As a Manager, Business Transformation, you will help bring the Firm’s strategy to life by leading workstreams within enterprise-wide transformation initiatives across people, processes, and technology. Operating at the intersection of strategy and execution, you will partner with leaders and cross-functional teams to translate priorities into practical solutions that deliver measurable business outcomes and improve colleague and client experiences.
The role balances change management and process improvement. Depending on portfolio needs, you may bring deeper expertise in change management or strength across both disciplines, while working with complementary capabilities across the team.
Success requires analytical rigour, stakeholder influence, execution accountability, and comfort navigating ambiguity and evolving priorities.
As a Manager, Business Transformation your responsibilities will include:
- Partner with leaders to design and deliver transformation initiatives aligned with Firm strategy and measurable outcomes.
- Translate complex business challenges, data, and insights into structured approaches, actionable plans, and clear recommendations that influence decisions.
- Lead process design and optimization by analyzing workflows, facilitating current- and future-state workshops, identifying root causes, and designing scalable solutions.
- Use quantitative and qualitative analysis, reporting, dashboards, and performance measures to guide decisions, track impact, and enable continuous improvement.
- Design and implement change strategies, including impact assessments, stakeholder engagement, learning, risk assessments and adoption measures.
- Monitor adoption and outcomes, address resistance, incorporate feedback, and refine approaches to sustain new behaviours and ways of working.
- Drive execution within scope, timelines, and success measures; support initiative scoping, prioritization, sequencing, governance, and transparent performance reporting.
- Partner cross-functionally to develop integrated change, communication, and learning approaches and deliver integrated solutions.
- Lead and develop through clear direction, coaching, feedback, and capability building, while contributing to a collaborative team culture.
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!
Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca
Think you’ve got what it takes to be a Manager, Business Transformation? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:
- Undergraduate degree in Business, Accounting, Engineering, or a related discipline
- 5–7 years of experience in business transformation, consulting, or related roles.
- Experience working in complex and highly matrixed environments.
- Strong analytical, problem-solving, and stakeholder engagement skills
- Proven ability to lead or influence cross-functional initiatives in complex environments
- Excellent communication, facilitation, and presentation skills, with the ability to simplify complex concepts and present them clearly to diverse audiences.
- Ability to manage multiple priorities and navigate ambiguity
- Experience in a professional services environment
- Advanced proficiency with Microsoft PowerPoint, Excel, Power BI, or other analytics tools.
- Proficiency with GenAI and other AI tools
- Proficiency with Microsoft D365
- Certifications in process improvement (e.g. Six Sigma) or change management (e.g. Prosci, CCMP) are strongly preferred.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
At Doane Grant Thornton, we believe compensation should reflect more than just market data - it should reflect you. We’re serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don’t stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors - your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $101,900–$132,440 in Toronto. If the role is available in other locations, the range may differ to reflect local market factors.
Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.
Are you ready to Discover Your Purple?
Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.
More about this job
Responsibilities
Lead workstreams in enterprise-wide transformation initiatives, translating firm strategy and complex business challenges into practical solutions with measurable outcomes. Optimize processes, implement change strategies, monitor adoption and performance, and guide cross-functional teams while developing colleagues.
Requirements
Requires an undergraduate degree in Business, Accounting, Engineering, or a related discipline and 5–7 years of experience in business transformation, consulting, or a related role. Candidates should bring strong analytical, problem-solving, communication, facilitation, and stakeholder engagement skills, with the ability to lead cross-functional initiatives and manage ambiguity; process improvement or change management certifications are strongly preferred.
Skills
- Business Transformation
- Change Management
- Process Improvement
- Process Design
- Workflow Analysis
- Stakeholder Engagement
- Cross-Functional Leadership
- Data Analysis
- Performance Measurement
- Dashboarding
- Facilitation
- Communication
- Project Execution
- Risk Assessment
- Microsoft PowerPoint
- Microsoft Excel
Benefits
- Profit Sharing
- Flexible Days
- RRSP Contributions
- Firmwide Holiday Closure
- Wellness Benefits
- Concierge-Like Benefits
- Work From Anywhere in Canada for Four Weeks in the Summer
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Consulting
- Data & Analytics
Keywords
- Business Transformation
- Enterprise Transformation
- Change Management
- Process Improvement
- Process Design
- Workflow Analysis
- Current-State Workshops
- Future-State Workshops
- Root Cause Analysis
- Stakeholder Engagement
- Impact Assessment
- Risk Assessment
- Adoption Measures
- Performance Reporting
- Dashboards
- Quantitative Analysis
- Qualitative Analysis
- Continuous Improvement
- Governance
- Microsoft PowerPoint
- Microsoft Excel
- Power BI
- Generative AI
- Microsoft Dynamics 365
- Six Sigma
- Prosci
- CCMP
- Professional Services