Receptionist

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As a Receptionist your responsibilities will include:

• Serving as the first point of contact at reception, welcoming clients and colleagues while maintaining an organized and professional front desk environment
• Answering incoming calls promptly and courteously, redirecting them to the appropriate departments or team members as needed
• Supporting the Firm’s culture by demonstrating courteous, professional behaviour and fostering positive relationships
• Performing general administrative tasks including mail sorting, scanning, courier coordination, vendor delivery tracking, access card management, and ordering supplies as needed
• Managing internal scheduling and room bookings, and supporting catering as needed in collaboration with the Office Services Coordinator
• Maintaining documentation with updated processes and floor plans, and managing supply orders including coding of invoices
• Submitting facility requests online and coordinating with building management to ensure timely resolution and completion of service tickets
• Managing visitor seat assignments for offices and workstations, ensuring accurate tagging and clear communication with requestors
• Entering and maintaining client data using Microsoft Dynamics 365 software (D365)
• Participating in training to stay current with changes in software and processes
• Provide backup support to other team members and other duties as required
  
  

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Receptionist? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

• Minimum 3 years of administrative or relevant customer service experience, bonus points for experience in a busy professional services environment
• Excellent verbal and written communication skills both in-person and virtually
• Solid business acumen with strong interpersonal skills and demonstrated ability to build positive professional relationships
• Strong organizational skills with the ability to effectively use technology and digital tools to streamline tasks and improve workflow efficiency
• Strong attention to detail and consistent production of high-quality work
• Ability to work effectively within tight timelines on simultaneous projects
• Ability to walk during the day and lift/carry a minimum of 15lbs
• Strong Microsoft Office Suite skill set (Word, Excel, Outlook)
• Exceptional client service mindset with ability to de-escalate potentially difficult situations
  
  

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

At Doane Grant Thornton, we believe compensation should reflect more than just market data - it should reflect you. We’re serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don’t stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors - your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $49,600 - $53,000. If the role is available in other locations, the range may differ to reflect local market factors.

Our special culture shines through when we have the opportunity to connect in person. It requires to be onsite 5 days a week.

Are you ready to Discover Your Purple?

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.