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Doane Grant Thornton LLP

Senior Specialist, Debt Solutions

Saint John, NB, Canada

To help start the conversation, the current salary range for this role is $48,000- 66,000 in Saint John. · Full-time

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Job details

Pay: To help start the conversation, the current salary range for this role is $48,000- 66,000 in Saint John.
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As a Senior Specialist, Debt Solutions, your responsibilities will include:

Leading the execution of debtor files, while providing exceptional client service to a wide variety of sector specific requirements
Assisting the firm in the development and growth of its existing insolvency practice in the your community and surrounding areas
Responding promptly to initial contact from debtors by telephone, email, etc.
Conducting initial interviews and meetings with debtors, including doing the sign up
Timely follow up on potential debtors
Input debtor documentation and workbook into Ascend and prepare sign up documents
Review files for comparison and appropriateness
Ensure full compliance with the Bankruptcy and Insolvency Act and directives in the delivery of service
Building positive working relationships with debtors, referral sources, the Office of Superintendent (OSB) and all other stakeholders
Assess clients’ budget plans and financial goals
Deliver an excellent and empathetic experience for the clients
Communicating with clients, creditors and other third parties
Monitor the status and progress of debt relief options and filings

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Senior Specialist, Debt Solutions? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

Experience in the insolvency industry dealing directly with debtors, creditors, and industry stakeholders is an asset
College diploma in Business Administration, Paralegal or a related field preferred
Insolvency and sales experience would be an asset
Exceptional and demonstrated interpersonal skills to relate with clients and liaise with team members
High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word)
Excellent time management and organizational skills
Strong analytical and critical thinking skills
Ability to work independently
Demonstrated experience with verbal and written communication skills to compose various documents and speak effectively with clients, staff, and other third parties in-person, on the phone or in a virtual meeting environment
Ability to speak French is an asset

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

At Doane Grant Thornton, we believe compensation should reflect more than just market data - it should reflect you. We’re serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don’t stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors - your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $48,000- 66,000 in Saint John. If the role is available in other locations, the range may differ to reflect local market factors.

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

Are you ready to Discover Your Purple?

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.

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More about this job

Responsibilities

Lead debtor files from initial contact and interviews through documentation, file review, and monitoring debt relief options and filings. Provide empathetic client service, assess budgets and financial goals, maintain stakeholder relationships, and ensure compliance with the Bankruptcy and Insolvency Act and related directives.

Requirements

Experience dealing directly with debtors, creditors, and industry stakeholders in the insolvency industry is an asset; insolvency and sales experience is also beneficial. A college diploma in Business Administration, Paralegal studies, or a related field is preferred, along with strong interpersonal, computer, organizational, analytical, and communication skills; French is an asset.

Skills

Insolvency File Management
Debtor Relations
Creditor Relations
Client Service
Financial Assessment
Bankruptcy And Insolvency Act Compliance
Document Preparation
Ascend
Microsoft Office
Time Management
Organization
Analytical Thinking
Critical Thinking
Verbal Communication
Written Communication

Benefits

Profit Sharing
Flexible Days
RRSP Contributions
Firmwide Holiday Closure
Wellness Benefits
Concierge-Like Benefits
Work From Anywhere In Canada For Four Weeks In The Summer

Visa sponsorship

Not detected in the job text

Keywords

Insolvency
Debt Solutions
Debtor Files
Debtor Relations
Creditor Relations
Bankruptcy And Insolvency Act
Office Of The Superintendent Of Bankruptcy
Ascend
Microsoft Office
Outlook
Excel
Word
Client Service
Debt Relief
Financial Goals
Budget Assessment
File Review
Sign-Up Documents
Stakeholder Relations
Compliance
Insolvency Practice
Sales
Business Administration
Paralegal

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