Find work in Canada.

614,623 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
P
Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
Excellent client-facing communication and presentation skills with demonstrated ability to engage stakeholders at multiple levels and lead workstreams. Ability to communicate complex or…
Added 8 mins ago
P
Senior Associate, Salesforce Business Analyst
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
…optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business…
Added 8 mins ago
R
Director, Strategy
RBC
Toronto, ON
- Full-time
Advocate on behalf of the advisor community in the development of enterprise tools further contributing to Advisor efficiency and experience
Added 8 mins ago
WM
Senior Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…folks capable supporting and driving execution of our upcoming client engagements while helping make our revenue goals achievable. These people will bring strong analytical and…
Added 8 mins ago
WM
Managing Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…folks capable supporting and driving execution of our upcoming client engagements while helping make our revenue goal achievable. These people will bring strong analytical and communication…
Added 8 mins ago
T
Financial Crime Risk Specialist (5440)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 8 mins ago
Retail Team Lead - Square one
Laura Canada
Mississauga, ON
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 8 mins ago
Retail Team Lead - Oakville Place
Laura Canada
Oakville, ON
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 8 mins ago
SL
Manager Forecasting, Workforce Management
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Proven project management experience with the ability to lead initiatives to completion
Added 8 mins ago
C
IT Project Senior Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Senior Technical Lead is a senior strategic professional and recognized subject matter expert responsible for leading complex, cross-functional technology initiatives that…
Added 8 mins ago
C
Full Stack Support Engineer, Vice President
Citi
Mississauga, ON
- Full-time
…architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient…
Added 8 mins ago
C
IT Project Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Technical Lead is an experienced technology professional responsible for leading complex technology projects and programs that support business and operational objectives.…
Added 8 mins ago
AG
Project Manager (Data Centers)
Aecon Group Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
We are seeking an experienced Project Manager - Data Centers to lead the successful delivery of large-scale mission-critical construction projects. The successful candidate will oversee all…
Added 8 mins ago
R
Manager, Mortgage Specialist- EN
RBC
Sherbrooke, QC
- Full-time
Champion sales management practices to achieve a superior client experience, continued business growth, business retention and productivity
Added 8 mins ago
RI
Vice President, Wealth Advisory & Business Development
Recruiting in Motion
Toronto, ON
- Full-time
Strong experience in investment advisory, client relationship management and business development.
Added 8 mins ago
FI
Insurance Broker
Farnese Insurance Brokers
AB · Greater Edmonton Metropolitan Area
- Full-time
Company Description Farnese Insurance Brokers is a trusted insurance firm with over 20 years of experience providing tailored coverage solutions to individuals, families, and businesses.…
Added 8 mins ago
SC
Utilities Engineer (Senior) - ALTO Project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
Lead the design and technical review of municipal water distribution, sanitary sewer, and stormwater systems, including extensions, connections, relocations, and upgrades.
Added 9 mins ago
SC
Interior Designer
Studio Crevier
Montreal, QC
- Full-time
Schedule and lead project meetings including scope, budget, design presentations and technical coordination
Added 9 mins ago
P
Client Services Associate
Procom
Toronto, ON
- Full-time
Reporting to the Team Lead, the Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on…
Added 9 mins ago
CG
Assistant Manager, Full Time
Compass Group Canada
Toronto, ON · Etobicoke, ON
- $25 CAD / hour
- Full-time
Work functions as a lead server when necessary
Added 9 mins ago
ZA
Account Director
Zulu Alpha Kilo
Toronto, ON
- Full-time
…that never gets noticed, has zero impact and is a waste of client budgets. We are here to change all that. When you truly embrace creativity as a competitive advantage, you will see it…
Added 9 mins ago
R&
Manager / Senior Manager, Private Enterprise
Robertson & Company Ltd.
Markham, ON
- Full-time
This role will focus on managing and reviewing compilation engagements, corporate tax compliance, and client relationships across a portfolio of privately held and owner-managed businesses.…
Added 9 mins ago
R
RCI-KVUE1-913 Digital Experience Lead (SEO MarTech) Toronto ON
Rangam
Markham, ON
- $62 to $64 CAD / hour
- Contract
The Digital Experience Lead works across Business and Technology teams to define and deliver innovative digital solutions for the Canadian business.
Added 9 mins ago
SL
Creative Director
Sid Lee
Toronto, ON
- Full-time
…leader, they must build a trust-based relationship with both the client and the internal team and possess the insight, authority and professional leadership to confidently lead them through…
Added 9 mins ago
VB
Controller (3 Month Contract)
Vaco by Highspring
Calgary, AB
- Full-time
Our client is seeking a Controller for a 3-month contract, with the possibility of an extension.

Docebo

Premium Support Advisor (Portuguese Speaking)

Remote, Canada

Remote

$58,000 to $68,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $58,000 to $68,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 6, 2026

Original job description

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work - and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall - they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

🚀 The Adventure Ahead

As our Premium Support Advisor, you will serve as the dedicated technical co-pilot and trusted advisor for our most strategic enterprise accounts. You’ll step into the spotlight to untangle complex software challenges, proactively pave the way for seamless learning experiences, and turn high-stakes technical questions into long-term client wins. By bridging our premier clients directly with internal product visionaries, your insights will actively steer platform enhancements and redefine modern technical support. If you thrive at the intersection of deep-dive problem solving and white-glove customer advocacy, this is your launchpad to make an immediate, tangible impact.

⚡ The Day-to-Day

Champion High-Impact Accounts: Act as the go-to technical partner for our Premier, Advantage, and Essential accounts, conducting regular ticket reviews, spotting macro trends, and delivering swift, proactive resolutions.
Deliver White-Glove Support: Provide responsive, multi-channel technical support across phone, video, chat, and email, adapting fluidly to client communication preferences to consistently exceed expectations.
Crack the Code on Complex Puzzles: Dive deep into application behaviors to diagnose root causes, engineer effective workarounds, and collaborate directly with our Product and Engineering squads when escalated code-level fixes are needed.
Rally Cross-Functional Crews: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Technical Account Managers (TAMs), and Professional Services (PS) to align account strategies, resolve escalations, and protect client retention.
Shape the Product Roadmap: Act as the voice of the customer during new feature rollouts, translating operational feedback and real-world client friction into actionable insights for our Product Management teams.
Architect Knowledge & Clarity: Maintain meticulous technical documentation of client environments, troubleshooting blueprints, and known issues to empower team-wide knowledge sharing and elevate response efficiency.

🦸 Your Superpowers

Proven SaaS Expertise: 3.5+ years of hands-on experience mastering technical support challenges within the SaaS industry, backed by a Bachelor’s degree in Computer Science, IT, or equivalent practical experience.
Relentless Problem-Solving Drive: Strong technical aptitude with a proven track record of diving into complex software applications, isolating elusive root causes, and autonomously leading technical requests to full resolution.
Toolbox Fluency: Confident proficiency navigating modern support and workflow tools, including Zendesk, Salesforce, JIRA, and Slack.
Masterful Communication: Exceptional verbal and written communication skills with the talent to translate intricate technical concepts into clear, engaging solutions for both technical and non-technical stakeholders.
Customer-Centric Advocacy: A genuine passion for customer advocacy and service excellence, paired with the critical thinking skills needed to anticipate needs before they arise.
Collaborative Autonomy: A self-starter mindset that takes ownership of challenges while thriving alongside diverse, fast-moving cross-functional teams.
Fluent in Portuguese: Professional verbal and written fluency in Portuguese (alongside English) to seamlessly communicate with and support our Portuguese-speaking client base.

Our Hybrid Work Philosophy 🤝

Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.

Our Total Rewards Philosophy 🎉

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.

Our Promise to You 😍

Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

About Docebo 💙

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values - Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection - that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Apply About employer

More about this job

Responsibilities

Act as a dedicated technical advisor for strategic enterprise accounts by providing multi-channel support and resolving complex software issues. Collaborate with cross-functional teams to drive product improvements and ensure high levels of client retention.

Requirements

Requires 3.5+ years of SaaS technical support experience and a Bachelor's degree in Computer Science, IT, or equivalent. Must possess professional fluency in both Portuguese and English, along with proficiency in tools like Zendesk, Salesforce, and JIRA.

Skills

SaaS
Technical support
Customer advocacy
Problem-solving
Zendesk
Salesforce
JIRA
Slack
Portuguese
English
Communication
Troubleshooting
Relationship management
Technical documentation

Benefits

Employee Share Purchase Plan
Health benefits
Paid vacation days
Company-wide Docebo Days
Floating holidays
Birthday off
Parental leave

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Artificial Intelligence
Technical Support
Customer Success
Enterprise Accounts
Zendesk
Salesforce
JIRA
Slack
Portuguese
Troubleshooting
Product Roadmap
Software Engineering
Client Advocacy
Cross-functional Collaboration
Technical Documentation
Root Cause Analysis
Learning Platform
Hybrid Work
Employee Share Purchase Plan

Report this job