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Added 7 mins ago
Customer Success Account Management
Microsoft
Goodwood, ON
Full-time
…business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn…
Added 7 mins ago
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Full-time
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Docker

Senior Manager, Business Systems

Remote, Canada

Job type: Full-time
Workplace: Remote
Experience: 5+ years total hands-on Salesforce development experience in enterprise environments and people management
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Docker

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

_______________________________________________________________________

About Docker

Docker is one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We're looking for a Senior Manager, Business Systems to lead our Salesforce development and administration team and drive the architecture, roadmap, and day-to-day operational health of our Salesforce instance. This is a hands-on technical management role: you'll manage a team of Salesforce developers and administrators, stay close to code and configuration, and also own a small set of adjacent RevOps tools that round out the GTM systems stack. You'll report to the Director, Business Systems and partner closely with Sales, Operations, Marketing, Customer Success, Finance, and Security leadership.

Responsibilities

Manage and grow a team of Salesforce developers and administrators, including hiring, performance management, career development, and day-to-day prioritization of their work
Own the Salesforce platform roadmap across Sales Cloud, Service Cloud, CPQ, and integrated third-party systems, balancing production support, technical debt reduction, and net-new delivery
Stay hands-on with architecture and code review for Apex, Lightning Web Components (LWC), Flow automation, and platform security, guiding your team's technical decisions rather than delegating them entirely
Own the Salesforce DevOps and release management lifecycle: Gearset administration, source control, testing frameworks, CI/CD pipelines, deployment governance, and production change management, including planning around end-of-quarter production freezes
Pair heavily with the Technical Architect to execute against their architectural roadmap, with dotted-line accountability for delivering their priorities through your team while retaining direct management authority over your reports
Maintain governance over Salesforce data architecture, security model, sharing rules, profiles, permission sets, and integration/service account hygiene across connected systems
Own or co-own supporting integrations between Salesforce and platforms
Own a set of adjacent RevOps tools outside Salesforce (e.g., Gearset, Gong, Loom) and coordinate with other owners
Manage Agentforce, Slackbot, AI skills, and other AI-driven Salesforce offerings, and evaluate new AI-driven workflow opportunities on the platform
Partner with GTM stakeholders to gather requirements and translate business needs into technical solutions delivered by your team
Set team standards for documentation, testing, and change management, and enforce operating rules for high-risk changes (e.g., Closed/Won opportunity edits, ownership changes) to protect data integrity and downstream automation
Escalate and resolve complex production issues, serving as the team's senior technical point of contact

Qualifications

5+ years total hands-on Salesforce development experience in enterprise environments and people management
Deep expertise with Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Flow automation, and platform security
Experience with Salesforce CPQ and billing systems
Experience with RevOps or quote-to-cash processes
Strong understanding of Salesforce DevOps and CI/CD practices (Gearset or similar)
Experience working in high-growth SaaS or technology companies, ideally supporting a globally distributed GTM organization
Strong analytical, communication, and problem-solving skills; comfortable balancing people management with hands-on technical work

Nice to Have

Salesforce Platform Developer I or II, or Salesforce Administrator certification
Familiarity with NetSuite and quote-to-cash business processes and Mulesoft
Familiarity with data warehousing, analytics, or AI-driven workflows
Experience supporting global sales organizations

What to Expect

First 30 days:

Meet your direct reports and the broader Business Systems team; build 1:1 cadences
Assess team workload, skill gaps, and open production support items
Get up to speed on the Salesforce instance, code base, best practices, and current roadmap
Introduce yourself to cross-functional stakeholders the Salesforce team supports

First 60 days:

Dive deep into the technical architecture to evaluate performance and identify refactor opportunities
Establish a regular working cadence with the Technical Architect to align on roadmap priorities and execution ownership
Engage with key stakeholder leaders across the organization
Establish or reinforce best practices to keep the instance performant, secure, and scalable

One year outlook:

Have a high-performing, well-supported team delivering to roadmap independently
Own the Salesforce ecosystem as it relates to third-party tooling, integrations, and upstream/downstream dependencies
Be the go-to subject matter expert for the Salesforce instance and its surrounding systems

Docker does not offer visa sponsorship for this role.

Compensation & Equity

Canada: CA$177,800 – CA$254,000 + equity

United States: $128,100 – $183,000 + equity

______________________________________________________________________

Posting Information

Open vacancy: This posting is for an existing open role.
AI in hiring: Docker may use AI-assisted tools during our recruiting process.
Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.

______________________________________________________________________

Perks & Benefits

Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
Home office support – Set up your workspace for comfort and success.
Technology stipend – Equivalent to US$100 net per month to help support your work.
Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
Parental leave – 16 weeks of paid parental leave after six months of employment.
Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
Docker swag – Because representing the whale never gets old.

Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.

Apply About employer

More about this job

Responsibilities

Lead and manage a team of Salesforce developers and administrators to drive the architecture, roadmap, and operational health of the Salesforce platform. Partner with cross-functional leadership to translate business requirements into technical solutions while maintaining high standards for documentation and security.

Requirements

Requires 5+ years of hands-on Salesforce development experience in enterprise environments and proven people management skills. Candidates must possess deep expertise in Apex, LWC, Salesforce APIs, and DevOps practices within high-growth SaaS organizations.

Skills

Salesforce
Apex
Lightning Web Components
Salesforce CPQ
DevOps
CI/CD
People management
Technical architecture
RevOps
Project management
Stakeholder management
Data governance
API integration
Flow automation
Strategic planning
Performance management

Benefits

Remote-first work environment
Generous PTO
Whaleness days
Home office support
Technology stipend
Learning and development stipend
Paid parental leave
Equity
Comprehensive medical benefits
Retirement benefits

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Apex
Lightning Web Components
Sales Cloud
Service Cloud
CPQ
Gearset
CI/CD
RevOps
SaaS
Architecture
DevOps
Flow Automation
SOQL
SOSL
API
Agentforce
Slackbot
Data Governance
Technical Management
GTM Systems
Quote-to-cash
NetSuite
Mulesoft
Project Roadmap
Performance Management
Security
Integration
Software Development
Cloud Infrastructure

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