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PM
Quality Compliance Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
The Quality Compliance Manager leads the Quality Compliance team at Prollenium Medical Technologies (PMT) Inc. and is accountable for keeping PMT’s Quality Management System (QMS)…
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FI
Senior Technical Program Manager – Search, Recommendations
Flexton Inc.
Toronto, ON
- Contract
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RT2 Technician
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- Full-time
…industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest…
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MC
Sales Merchandiser - Part Time
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Sarnia, ON
- $18 to $18.5 CAD / hour
- Part-time
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Sales Merchandiser - Part Time
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Regina, SK
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Pest Control Technician
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Toronto, ON
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Pest Control Technician
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Manager- Finance Optimization- Financial Accounting and Advisory Services- Assurance 1
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General Maintenance Technician
Apotex
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…largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product…
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Customer Quality Engineer
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Newmarket, ON
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MF
Plan Manager
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
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M
Specialist CNC Program & Operator
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Building the space between proven and possible, MDA Space is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a…
Added 15 mins ago
H
Director, Customer Success
HighlightTA
Remote, Canada
- $184,714 to $225,762 CAD / year
- Full-time
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…processes, and ways of working to support scale. You’ll be a trusted partner to cross-functional leaders and play an important role in developing a high-performing team that consistently…
Added 15 mins ago
D
Senior Manager, Training
Docker
Remote, Canada
- Full-time
- Remote
Partner with technical subject-matter experts within Professional Services to build content, and support them on authoring in Instruqt.
Added 30 mins ago
C
Staff Software Engineer
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Partner with developers and leaders in various areas across Coveo (technical, product, legal, security) to align data governance and technical decisions with broader product and…
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Lead Platform Architect/Architecte Responsable des Plateformes (Montreal)
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Added 30 mins ago
DG
Senior Electrical Engineer
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Added 30 mins ago
RT
Quality Engineer
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Registered Social Worker, Social Service Worker, Recreation Therapist, Practical Nurse, Dietician
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…fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1300 tenants to meet their needs of health,…
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TF
Compliance Specialist II - Regulatory Affairs
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Partner with Distribution Centers, Customs Compliance, Supply Chain, Commercial, Quality, and other cross-functional teams to resolve regulatory issues and support business continuity.
Added 30 mins ago
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Client Care Coordinator
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Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Added 46 mins ago
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Senior Account Manager
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Added 46 mins ago
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Faculty, Personal Support Worker (PSW)
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Docker

Senior Manager, Training

Remote, Canada

Remote

Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 11, 2026

Original job description

About Docker

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

_______________________________________________________________________

The Role

Docker is building a Training practice to accelerate customer onboarding and adoption, and help them realize measurable value from Docker’s AI Governance products. As Senior Manager, Training you will own learning journey design, operations and outcomes.

This is a founding role. You will start as an individual contributor, personally building the first learning paths and standing up the platform, and you will grow into leading a team as the Training function scales.

This is a high-visibility role within our Professional Services organization and works directly with leadership in Professional Services, Technical Account Management and Onboarding Specialists. You’ll define how new customers learn to implement Docker in their first weeks and months, developing user and administrator self-led journeys and instructor-led workshops. You’ll prove Training impact with data tied to onboarding, implementation and adoption milestones, and the value customers realize.

You will build on a modern learning stack anchored on Skilljar and Instruqt. You will make AI a core part of how customers are implemented, using agents to produce content, coach learners, and run learning operations.

Responsibilities

Own the training journey for customer implementation training, focused on admins, IT, security, DevOps teams and non-developer teams adopting Docker Sandboxes and AI governance products.
Own the learning technology stack built on Skilljar and Instruqt, including catalog and learning-path structure and authoring workflows
Build hands-on: author the first implementation paths, labs, and assessments, and configure and administer Skilljar and Instruqt.
Design the training practice to be AI-native using built in features from Skiljar and Instruqt and support from Professional Services engineers: agents draft courses, lab guides, and assessments from product docs, release notes, and engineering changes, and flag stale content, with an SME review gate for technical accuracy before anything is published.
Establish repeatable curriculum standards: implementation path templates, hands-on lab patterns, assessment and badging criteria, content review and refresh cycles and web-based customer journeys.
Partner with technical subject-matter experts within Professional Services to build content, and support them on authoring in Instruqt.
Use AI agents, vendors, contractors, and SMEs as leverage to scale output ahead of headcount.
Define team model: roles, sequencing, and the business case for first hires.
Ensure learner data practices meet Docker’s privacy, security, and vendor review standards, including PII minimization and DPA requirements for training platforms and any AI models that process learner data.

_______________________________________________________________________

Qualifications

Required

10+ years in technical training, customer education, or enablement leadership at a SaaS/infrastructure company, including 5+ years leading programs or teams, with a record of building a function from the ground up.
Comfortable as a hands-on builder and sole practitioner, with the ability to hire and lead a team as the function grows.
Demonstrated ability to influence senior stakeholders and technical contributors and drive alignment without formal authority.
Hands-on experience with an enterprise LMS (Skilljar preferred) and learner journey design.
Experience building and running customer implementation, onboarding, or education programs, including instructional design, hands-on labs, and certification or badging.
Experience with AI/ML and agentic AI concepts, and the ability to build training for AI workloads in enterprise environments.
Proven record of measuring training impact, using implementation completion, adoption, and business metrics, including retention, expansion, and revenue contribution, to show ROI to executives.

Preferred

Hands-on experience applying AI and LLM tools to content production, learner support, or learning operations, with clear human review and quality controls.
Experience building agent-based or MCP-integrated learning and documentation experiences, including AI lab coaching and automated assessment.
Experience managing vendors and platform engagements, including professional services partners and internal engineering dependencies.

Bonus

Strong technical credibility in containerization, container and software supply chain security, and enterprise IT and identity environments, with the ability to evaluate content quality alongside engineers.
Experience linking customer education to implementation completion, retention, and time-to-value metrics in a customer success or CRM platform.
Experience unifying documentation and learning platforms into a single SSO-authenticated learner experience.

_______________________________________________________________________

What to Expect

First 30 Days

Onboard to Docker’s mission, values, and operating model.
Deeply familiarize yourself with our product portfolio, customers, and the current customer implementation journey, including provisioning, implementation engagements, and handoffs.
Build strong partnerships with Professional Services leaders, along with Skilljar, Instruqt, and vendor professional services contacts.
Plug into the team’s rhythm of business (standups, reviews, shadow customer implementation engagements).

First 90 Days

You will be supported in the first 90 days by Professional Services SMEs, vendor professional services teams, and contractors.

Define the customer implementation training strategy, charter, and operating model, including audiences, intake and prioritization, and success metrics.
Launch a baseline analytics view of implementation milestone completion, badging, and adoption for executive reporting.
Ship the first priority implementation paths with hands-on labs, and establish a badging framework.
Pilot an AI-assisted content workflow with an SME review gate, and define the AI governance model for learner data and generated content.

One-Year Outlook

A proven, data-backed Training practice with first hire(s) in place or approved and a defined team roadmap.
AI agents handle the majority of content drafting, refresh detection, and reporting, so a lean practice can scale ahead of headcount, with an AI lab coach and personalized implementation paths live for customers.
Measurable improvement in implementation completion, on-time provisioning, and time-to-value, with training demonstrably linked to adoption, retention, expansion, and revenue contribution.
New product capabilities launch with implementation training and labs ready on day one, and continuous improvement is institutionalized through learner analytics and customer feedback.

Visa sponsorship: Not available for this role.

_______________________________________________________________________

Compensation & Equity

All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.

Canada: CA$179,149 - CA$255,927 base

United States: $131,495 - $187,850 base

______________________________________________________________________

Posting Information

Open vacancy: This posting is for an existing open role.
AI in hiring: Docker may use AI-assisted tools during our recruiting process.
Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.

______________________________________________________________________

Perks & Benefits

Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
Home office support – Set up your workspace for comfort and success.
Technology stipend – Equivalent to US$100 net per month to help support your work.
Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
Parental leave – 16 weeks of paid parental leave after six months of employment.
Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
Docker swag – Because representing the whale never gets old.

Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

The Senior Manager will own the training journey design, operations, and outcomes for customer implementation, focusing on AI governance products. They will build the training practice from the ground up, starting as an individual contributor and scaling into a leadership role.

Requirements

Candidates must have 10+ years of experience in technical training or enablement leadership, including 5+ years in management. Proficiency with enterprise LMS platforms, instructional design, and AI/ML concepts is required.

Skills

Technical training
Customer education
Enablement leadership
Instructional design
Skilljar
Instruqt
AI/ML
Agentic AI
Containerization
Software supply chain security
SaaS
Learning management systems
Data analytics
Stakeholder management
Curriculum development
Professional services

Benefits

Remote-first work environment
Paid time off
Whaleness days
Home office support
Technology stipend
Learning and development stipend
Parental leave
Equity
Medical insurance
Retirement plan

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Docker
SaaS
Skilljar
Instruqt
AI
LLM
Containerization
DevOps
Customer Success
Professional Services
Onboarding
Learning Management System
Instructional Design
Data Analytics
Software Supply Chain
Security
Identity Environments
Agentic AI
Curriculum Standards
Badging
Certification
ROI
Revenue Contribution
SSO
Technical Training
Enablement
Cloud Infrastructure
Governance
Implementation
Customer Adoption

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Work requirements

Jobs in Canada