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Added 29 days ago
Cyber Intelligence Automation and Integration Analyst, Global Security
Royal Bank of Canada
Toronto, ON
Full-time
Working knowledge of software development lifecycle, DevOps workflows and CI/CD pipelines.
Added 29 days ago
Senior Lead Software Engineer, Payment Systems - Vice President
Citi
Mississauga, ON
Full-time
Integrate AI-powered developer tools and AI/ML capabilities - including anomaly detection, intelligent test generation, and observability platforms - into production payment workflows to…
Added 28 days ago
SAP iXp Intern - CX Cloud Operation, Platform Developer (AIOps)
SAP
Montreal, QC
Position title: SAP iXp Intern - CX Cloud Operation, Platform Developer (AIOps)
Added 29 days ago
Senior Analyst (Senior Associate), Portfolio Analytics - Global Credit
OMERS
Toronto, ON · Head Office Toronto
Full-time
Comprehensive experience with Github, Azure DevOps CI/CD
Added 29 days ago
Senior Solutions Engineer, Mid-Enterprise
Docker
Remote, Canada
Full-time · Remote
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's…
Added 29 days ago
Data Architect Fabric Platform Lead
Mother Parkers Tea & Coffee
Mississauga, ON
Define and implement CI/CD, deployment automation, source control, and environment management practices using Azure DevOps and Microsoft Fabric deployment capabilities.
Added 29 days ago
Analytics & AI Solutions Lead
Mother Parkers Tea & Coffee
Mississauga, ON
Added 29 days ago
Cyber Intelligence Automation and Integration Analyst, Global Security
RBC
Toronto, ON
Full-time
Working knowledge of software development lifecycle, DevOps workflows and CI/CD pipelines.
Added 1 month ago
AI Research Engineer
Deloitte
Toronto, ON
Full-time
Contribute to the design of scalable MLOps/DevOps pipelines for model deployment, monitoring, and continuous training.
Added 1 month ago
Senior Cyber Security Engineer
CAAT Pension Plan
Toronto, ON
Full-time
…hardcoded credentials; and enforce zero‑trust principles across DevOps…
Added 1 month ago
Platform Engineer
Bay Street Staffing
Toronto, ON · Greater Toronto Area, Canada
Contract
Design and improve CI/CD pipelines and DevOps automation.
Added 1 month ago
Sr. Systems Engineer, Ruckus
Belden Inc
Cobourg, ON
…Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a…
Added 1 month ago
AI - Full Stack Engineer
Emterra Group
Remote, Canada
$110,000 to $120,000 CAD / year
Full-time · Remote
Solid understanding of DevOps practices and Azure DevOps or GitHub Actions
Added 1 month ago
Senior Technical Account Manager
Docker
Remote, Canada
Full-time · Remote
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's…
Added 1 month ago
Senior Solutions Consultant
PagerDuty
Toronto, ON
Full-time
…to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom,…
Added 18 days ago
Salesforce Technical Manager
Pwc Canada
Toronto, ON · Vancouver, BC
Full-time
CI/CD pipelines and DevOps processes using Salesforce CLI, Git, and deployment automation tools (e.g., Copado, Gearset)
Added 21 days ago
Transformation Engineer - Software Development, AI & Quality Engineering
Fitch Group
Toronto, ON
…platforms and applications. The ideal candidate is a strong developer who can apply AI, automation and engineering best practices to accelerate delivery, improve platform reliability,…
Added 1 month ago
Senior Python Engineer – Kafka & Unix
Wissen Technology
Montreal, QC
Full-time
We are looking for an experienced Python Developer with strong hands-on expertise in Python, Apache Kafka, and Unix/Linux environments. The ideal candidate will develop and maintain…
Added 1 month ago
Software Engineer, Full-Stack Applications Associate Director (Ratings Technology)
Fitch Group, Inc.
Toronto, ON
Full-time
Modern engineering practices and DevOps prowess – Deep experience with Docker, Kubernetes/EKS, GitHub, sophisticated CI/CD pipelines, and hands-on cloud expertise (AWS/Azure) with…
Added 1 month ago
Intermediate Full Stack Developer, Innovation Development
MNP
AB
Full-time
Make an impact with our Technology - Development team as an Intermediate Full Stack Developer, Innovation Development. This diverse team of tech-savvy builders and problem solvers embraces…
Added 1 month ago
Senior Cyber Security Engineer
CAAT Pension Plan
Toronto, ON · Head Office
Full-time
…hardcoded credentials; and enforce zero‑trust principles across DevOps…
Added 19 days ago
Staff Engineer (Platform)
Later
Vancouver, BC
Continuously improve system performance, scalability, and developer experience.
Added 1 month ago
Staff DevOps Engineer
Nexxa.AI
Remote, Canada
Full-time · Remote
We're looking for a Senior/Staff DevOps Engineer who has spent the last several years building and operating the infrastructure that lets AI and industrial systems run reliably at scale.…
Added 29 days ago
Lead AI Engineer
Royal Bank of Canada
Toronto, ON
Full-time
…actively contributes to improving our Agile, Engineering, and DevOps…
Added 20 days ago
Lead AI Engineer
RBC
Toronto, ON
Full-time
…actively contributes to improving our Agile, Engineering, and DevOps…

Docker

Senior Technical Account Manager

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Aug 31, 2026

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Original job description

About Docker

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

_______________________________________________________________________

As a Senior Technical Account Manager (TAM) at Docker, you will serve as a trusted advisor to our most strategic customers, ensuring they realize measurable value from their investment in Docker’s platform. TAMs are responsible for guiding adoption, managing technical relationships, and influencing customer outcomes across the post-sales lifecycle.

This role sits within Docker’s Customer Engineering Group, which unifies pre- and post-sales technical teams to deliver a seamless, outcomes-driven customer experience. You’ll collaborate closely with Solutions Engineers, Engagement Services, and Product teams to help customers accelerate time-to-value, reduce friction, and achieve long-term success with Docker.

Responsibilities

Customer Success and Adoption

Build strong relationships with assigned enterprise customers, understanding their technical landscape, priorities, and success criteria.
Drive product adoption and operational maturity, aligning Docker capabilities to customer objectives and outcomes.
Conduct regular technical and business reviews to demonstrate value realization and identify opportunities for growth.
Anticipate risks and blockers, developing mitigation plans in partnership with customer and internal teams.

Technical Engagement and Collaboration

Serve as the primary post-sales technical contact and advocate for assigned accounts, connecting customer feedback to Product, Engineering, and Support.
Partner with Solutions Engineers to ensure smooth handoff from pre-sales to onboarding and sustained success thereafter.
Create and share reusable best practices, reference architectures, and technical playbooks that scale customer success.
Provide proactive guidance on containerization, CI/CD, infrastructure-as-code, and emerging developer productivity trends.

Operational Excellence

Maintain high-quality documentation of customer engagements, health status, and progress toward success metrics.
Contribute to a consistent TAM engagement model, leveraging standardized processes for onboarding, health reviews, and renewals.
Support development of scalable initiatives such as 1:many workshops and digital enablement programs.

Qualifications

4+ years in a customer-facing technical role (e.g., TAM, Solutions Architect, DevOps Consultant, Customer Engineer).
Strong understanding of Docker, Kubernetes, CI/CD, IaC, and cloud-native development practices.
Proven ability to translate technical capabilities into business outcomes and drive measurable customer value.
Excellent communication skills across both technical and executive audiences.
Skilled at identifying patterns and building long-term strategies beyond point solutions.
Comfortable working cross-functionally in a global, distributed organization.

Bonus Qualifications

Experience with developer-first platforms or PLG (product-led growth) models.
Familiarity with AI/ML infrastructure or agent-based development platforms.
Prior experience in post-sales or lifecycle management at an infrastructure or SaaS company.

What to Expect

First 30 Days

Complete onboarding and ramp-up training on Docker’s products, tools, and engagement frameworks.
Shadow experienced TAMs and Solution Engineers on customer calls to learn engagement rhythms.
Meet your portfolio of customers and understand their environments, goals, and success metrics.
Build relationships with internal partners including Support, Product, and Sales.
Review existing customer documentation and success plans to identify initial opportunities for impact.

First 90 Days

Take ownership of a customer portfolio and begin leading account engagements.
Conduct your first technical or executive business reviews with guidance from your manager.
Establish a cadence of customer check-ins, documenting key success milestones and adoption progress.
Identify at least one process or content improvement that can scale customer engagement or reduce friction.
Contribute to cross-functional discussions that connect customer insights with product feedback.

One Year Outlook

Own the full lifecycle for a portfolio of strategic or enterprise customers, delivering measurable improvements in adoption and health scores.
Build executive relationships and serve as the customer’s voice within Docker.
Contribute to building the broader TAM engagement model through shared best practices and enablement resources.
Demonstrate impact through increased customer value realization, renewal success, and platform expansion.
Mentor new TAMs and participate in developing scalable frameworks for onboarding and customer engagement.

Docker does not offer visa sponsorship for this role.

Compensation & Equity

Canada: CA$201,600 – CA$288,000 OTE + equity

United States: $139,125 – $198,750 OTE + equity

______________________________________________________________________

Posting Information

Open vacancy: This posting is for an existing open role.
AI in hiring: Docker may use AI-assisted tools during our recruiting process.
Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.

______________________________________________________________________

Perks & Benefits

Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
Home office support – Set up your workspace for comfort and success.
Technology stipend – Equivalent to US$100 net per month to help support your work.
Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
Parental leave – 16 weeks of paid parental leave after six months of employment.
Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
Docker swag – Because representing the whale never gets old.

Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.

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More about this job

Responsibilities

The Senior Technical Account Manager will serve as a trusted advisor to strategic customers, driving product adoption and ensuring measurable value realization. They will manage technical relationships, advocate for customer needs internally, and provide proactive guidance on containerization and cloud-native practices.

Requirements

Candidates must have 4+ years of experience in a customer-facing technical role such as a TAM, Solutions Architect, or DevOps Consultant. A strong understanding of Docker, Kubernetes, CI/CD, and cloud-native development practices is required.

Skills

Technical Account Management
Docker
Kubernetes
CI/CD
Infrastructure-as-code
Cloud-native development
Customer success
Relationship management
Strategic planning
Technical consulting
Product adoption
Cross-functional collaboration
Executive communication
Problem solving
Project management

Benefits

Remote-first work environment
Flexible schedule
Generous PTO
Whaleness Days
Home office support
Technology stipend
Learning and development stipend
Paid parental leave
Equity
Comprehensive medical benefits
Retirement benefits
Paid holidays

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Docker
Kubernetes
CI/CD
IaC
Cloud-native
SaaS
Technical Account Manager
Customer Success
DevOps
Solutions Architect
Product-led growth
AI/ML infrastructure
Containerization
Enterprise software
Customer Engineering
Lifecycle management
Reference architectures
Technical playbooks
Developer tooling
Infrastructure

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