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Added 7 hours ago
Generative AI Cloud Operations Engineer - Evinova
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
Added 11 hours ago
Associate Product Manager (Winter 2027)
AltaML
Toronto, ON
Full-time
As an Associate Product Manager you will work with the product team on a platform that real clients use every day.
Added 18 hours ago
Welding & Fabrication Working Lead
Manufacturing Job Site
Surrey, BC
Full-time
…The Working Lead works closely with the South Surrey Project Manager, yard team, other trades, and subcontractors to ensure work is completed safely, efficiently, on schedule, and to…
Added 18 hours ago
Product Manager, Mobile
Base Career
Toronto, ON
Full-time
The Product Manager will join the Mobile team and connect engineering, design, and field technicians who rely on the app.
Added 1 day ago
Manufacturing Engineering Manager
Actalent
Burnaby, BC
Full-time
We’re looking for a Manufacturing Engineering Manager to join a growing, technically driven organization. This is a highly visible leadership opportunity for someone who can balance people…
Added 2 days ago
Apps Dev Tech Sr Lead Analyst
Citi
Mississauga, ON
Full-time
Trade Manager Zone Platform | Cash Securities Settlements | Equity Growth Initiative
Added 3 days ago
Tool & Die Maker
DBG Limited
Mississauga, ON
$30 to $35 CAD / hour
Contract
Fabricate and build specialized tooling and equipment as required by production.
Added 3 days ago
Machine Operator Level 2P - 1st shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
Full-time
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Added 1 day ago
Manufacturing Engineering Manager
Actalent
Burnaby, BC
Full-time
We are seeking an experienced Manufacturing Engineering Manager to lead a Manufacturing Engineering team within a high-volume, technology-driven manufacturing environment. This role is…
Added 3 days ago
Senior Data Platform Engineer - Zonda - Toronto, ON
CoStar
Toronto, ON
$140,000 to $170,000 CAD / year
Full-time
Implement Snowflake CI/CD and database deployment using schemachange or equivalent tooling.
Added 6 days ago
Director, Demand Generation
Klue
Remote, Canada
$130,000 to $180,000 CAD / year
Full-time · Remote
Direct the SDR Function. Own the SDR Manager relationship and set the strategy behind it: quarterly focus areas, target segments, talk tracks, SPIFFs, and budget. You partner on hiring,…
Added 5 days ago
Senior Corporate Security Analyst
Clio
Calgary, AB · Burnaby, BC · Vancouver, BC · Toronto, ON
Full-time
Partner with the Manager, CorpSec on tooling decisions - evaluate, configure, and operate platforms across EDR, DLP, phishing, SIEM, and SOAR.
Added 7 days ago
Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
Full-time
Experience with model evaluation frameworks or LLM observability tooling
Added 4 days ago
Senior Development Lead - (Cloud /Payment Systems)
BMO
Toronto, ON · BMOPLACE
Full-time
Experience applying AI-assisted development, test design, log analysis or code-quality tooling.
Added 6 days ago
Delivery Manager 3
Behavox
Montreal, QC
…constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional…
Added 6 days ago
Delivery Manager 3
Behavox
Toronto, ON
…constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional…
Added 7 days ago
Lead Project Manager - (AI-DLC)
RBC
Toronto, ON
Full-time
We are seeking a Lead Project Manager to lead the delivery of strategic initiatives across our enterprise DevOps ecosystem. This role is responsible for coordinating complex,…
Added 7 days ago
Project Manager (AI-DLC Program)
RBC
Toronto, ON
Full-time
We are seeking a Project Manager to lead the delivery of strategic initiatives across our enterprise DevOps ecosystem. This role is responsible for coordinating complex, cross-functional…
Added 3 days ago
Security Assurance and Compliance Specialist
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
Full-time
Role: The Specialist, Security Assurance and Compliance reports to the Manager, Information Security and GRC. This role is the operating center of Equisoft’s security governance program.…
Added 5 days ago
Senior Manager, Engineering & Build
RBC
Toronto, ON
Full-time
As a Senior Manager, Engineering & Build (Hands-On Leader), you will lead an engineering team while contributing ≈50% hands-on to design and deliver cloud-native, governed, and reliable…
Added 1 month ago
Senior Engineering Manager - ERP
Xplore Inc
Markham, ON
Full-time
We are looking for an experienced Senior Engineering Manager to lead and grow a technical team as we embark on a company-wide ERP transformation. This is your opportunity to use cutting…
Added 8 days ago
QNX Senior Manager, IDE & Tools Team
BlackBerry
Ottawa, ON
Full-time
QNX is seeking an accomplished Senior Software Engineering Manager to lead the design, development, and verification of our Development Tools suite and the QNX Software Center. This role is…
Added 8 days ago
QNX Senior Manager, IDE & Tools Team
BlackBerry QNX
Ottawa, ON
Full-time
QNX is seeking an accomplished Senior Software Engineering Manager to lead the design, development, and verification of our Development Tools suite and the QNX Software Center. This role is…
Added 6 days ago
Senior Controller Integration Engineering
General Motors
Markham, ON · Oshawa, ON
Full-time
…containment, and ensuring long-term resolution - while using data, tooling, and structured triage practices to keep leadership and cross-functional teams aligned on software quality and…
Added 10 days ago
Senior Manager, Marketing Analytics
Optro
Remote, Canada
$128,000 to $176,000 CAD / year
Full-time · Remote
…data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel…

Docker

Senior Technical Account Manager

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Aug 31, 2026

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Original job description

About Docker

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

_______________________________________________________________________

As a Senior Technical Account Manager (TAM) at Docker, you will serve as a trusted advisor to our most strategic customers, ensuring they realize measurable value from their investment in Docker’s platform. TAMs are responsible for guiding adoption, managing technical relationships, and influencing customer outcomes across the post-sales lifecycle.

This role sits within Docker’s Customer Engineering Group, which unifies pre- and post-sales technical teams to deliver a seamless, outcomes-driven customer experience. You’ll collaborate closely with Solutions Engineers, Engagement Services, and Product teams to help customers accelerate time-to-value, reduce friction, and achieve long-term success with Docker.

Responsibilities

Customer Success and Adoption

Build strong relationships with assigned enterprise customers, understanding their technical landscape, priorities, and success criteria.
Drive product adoption and operational maturity, aligning Docker capabilities to customer objectives and outcomes.
Conduct regular technical and business reviews to demonstrate value realization and identify opportunities for growth.
Anticipate risks and blockers, developing mitigation plans in partnership with customer and internal teams.

Technical Engagement and Collaboration

Serve as the primary post-sales technical contact and advocate for assigned accounts, connecting customer feedback to Product, Engineering, and Support.
Partner with Solutions Engineers to ensure smooth handoff from pre-sales to onboarding and sustained success thereafter.
Create and share reusable best practices, reference architectures, and technical playbooks that scale customer success.
Provide proactive guidance on containerization, CI/CD, infrastructure-as-code, and emerging developer productivity trends.

Operational Excellence

Maintain high-quality documentation of customer engagements, health status, and progress toward success metrics.
Contribute to a consistent TAM engagement model, leveraging standardized processes for onboarding, health reviews, and renewals.
Support development of scalable initiatives such as 1:many workshops and digital enablement programs.

Qualifications

4+ years in a customer-facing technical role (e.g., TAM, Solutions Architect, DevOps Consultant, Customer Engineer).
Strong understanding of Docker, Kubernetes, CI/CD, IaC, and cloud-native development practices.
Proven ability to translate technical capabilities into business outcomes and drive measurable customer value.
Excellent communication skills across both technical and executive audiences.
Skilled at identifying patterns and building long-term strategies beyond point solutions.
Comfortable working cross-functionally in a global, distributed organization.

Bonus Qualifications

Experience with developer-first platforms or PLG (product-led growth) models.
Familiarity with AI/ML infrastructure or agent-based development platforms.
Prior experience in post-sales or lifecycle management at an infrastructure or SaaS company.

What to Expect

First 30 Days

Complete onboarding and ramp-up training on Docker’s products, tools, and engagement frameworks.
Shadow experienced TAMs and Solution Engineers on customer calls to learn engagement rhythms.
Meet your portfolio of customers and understand their environments, goals, and success metrics.
Build relationships with internal partners including Support, Product, and Sales.
Review existing customer documentation and success plans to identify initial opportunities for impact.

First 90 Days

Take ownership of a customer portfolio and begin leading account engagements.
Conduct your first technical or executive business reviews with guidance from your manager.
Establish a cadence of customer check-ins, documenting key success milestones and adoption progress.
Identify at least one process or content improvement that can scale customer engagement or reduce friction.
Contribute to cross-functional discussions that connect customer insights with product feedback.

One Year Outlook

Own the full lifecycle for a portfolio of strategic or enterprise customers, delivering measurable improvements in adoption and health scores.
Build executive relationships and serve as the customer’s voice within Docker.
Contribute to building the broader TAM engagement model through shared best practices and enablement resources.
Demonstrate impact through increased customer value realization, renewal success, and platform expansion.
Mentor new TAMs and participate in developing scalable frameworks for onboarding and customer engagement.

Docker does not offer visa sponsorship for this role.

Compensation & Equity

Canada: CA$201,600 – CA$288,000 OTE + equity

United States: $139,125 – $198,750 OTE + equity

______________________________________________________________________

Posting Information

Open vacancy: This posting is for an existing open role.
AI in hiring: Docker may use AI-assisted tools during our recruiting process.
Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.

______________________________________________________________________

Perks & Benefits

Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
Home office support – Set up your workspace for comfort and success.
Technology stipend – Equivalent to US$100 net per month to help support your work.
Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
Parental leave – 16 weeks of paid parental leave after six months of employment.
Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
Docker swag – Because representing the whale never gets old.

Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.

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More about this job

Responsibilities

The Senior Technical Account Manager will serve as a trusted advisor to strategic customers, driving product adoption and ensuring measurable value realization. They will manage technical relationships, advocate for customer needs internally, and provide proactive guidance on containerization and cloud-native practices.

Requirements

Candidates must have 4+ years of experience in a customer-facing technical role such as a TAM, Solutions Architect, or DevOps Consultant. A strong understanding of Docker, Kubernetes, CI/CD, and cloud-native development practices is required.

Skills

Technical Account Management
Docker
Kubernetes
CI/CD
Infrastructure-as-code
Cloud-native development
Customer success
Relationship management
Strategic planning
Technical consulting
Product adoption
Cross-functional collaboration
Executive communication
Problem solving
Project management

Benefits

Remote-first work environment
Flexible schedule
Generous PTO
Whaleness Days
Home office support
Technology stipend
Learning and development stipend
Paid parental leave
Equity
Comprehensive medical benefits
Retirement benefits
Paid holidays

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Docker
Kubernetes
CI/CD
IaC
Cloud-native
SaaS
Technical Account Manager
Customer Success
DevOps
Solutions Architect
Product-led growth
AI/ML infrastructure
Containerization
Enterprise software
Customer Engineering
Lifecycle management
Reference architectures
Technical playbooks
Developer tooling
Infrastructure

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