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Added 4 hours ago
MD
Salesforce Developer - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…in the maintenance, administration, and enhancement of the Salesforce Customer Relationship Management system and the associated system modernization. The position responsibilities are…
Added 8 hours ago
SP
Account Executive - Core (Canadian Federal Government)
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
As an Account Executive selling in a Core role, you will be selling Salesforce Core solutions into Canadian Federal Government agencies and organizations across Ottawa. This is a critical…
Added 9 hours ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
Partnerships: Collaborate with Salesforce Partners and Consultants to align on strategies and solutions.
Added 10 hours ago
AC
Inside Sales Account Manager, Eastern Canada
Axis Communications
Montreal, QC · Canada - Montreal
- Full-time
Maintain accurate activity tracking, opportunity management, and customer engagement records within Salesforce.
Added 13 hours ago
S
Platform and Security Growth Business Account Executive
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 14 hours ago
M
Enterprise Account Executive - Canadian Government
Meltwater
Toronto, ON
- Full-time
Articulate Meltwater’s value proposition in the context of government priorities such as information security, public communications, citizen engagement, open government, and media…
Added 17 hours ago
FC
Executive Assistant I, Corporate Finance
FTI Consulting
Vancouver, BC
- Full-time
…confidential information; capturing time and expenses; maintaining Salesforce CRM contacts; and prioritizing incoming correspondence and…
Added 18 hours ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
Charlottetown, PE
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 18 hours ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Charlottetown, PE
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 19 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Ottawa, ON
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 19 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Arnprior, ON
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 20 hours ago
PC
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
Pwc Canada
Ottawa, ON
- Full-time
Familiarity with the Salesforce digital customer platform, supported by certifications such as Salesforce Administrator, Platform Developer, App Builder, or Salesforce Architect.
Added 20 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
Charlottetown, PE
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 20 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
NS · Halifax, NS · Truro, NS
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 20 hours ago
P
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
PwC
Ottawa, ON · Toronto, ON
- Full-time
Familiarity with the Salesforce digital customer platform, supported by certifications such as Salesforce Administrator, Platform Developer, App Builder, or Salesforce Architect.
Added 21 hours ago
SP
Senior Technical Architect
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce…
Added 21 hours ago
SP
Account Executive - Public Sector
Salesforce Partner Canada
Fairview, AB
- Full-time
As an Account Executive selling in a Core role, you will be selling Salesforce Core solutions into Alberta Provincial Government agencies, ministries, and organizations across the province.…
Added 21 hours ago
TH
Administrative Assistant - Vancouver
TELUS Health
Vancouver, BC
- Full-time
Familiarity with online research tools, databases, and CRM systems is necessary; experience with Workday and Salesforce is a strong asset. Managing hybrid-platform environments is a plus.
Added 22 hours ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
NS · Halifax, NS · Truro, NS · CAPE BRETON, Nova Scotia
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 22 hours ago
DM
Junior IT Systems Analyst
Dixon Mitchell Investment Counsel
Vancouver, BC · Greater Vancouver, BC
- Full-time
…business application support, Microsoft 365 administration, Salesforce administration, user support, documentation, and general IT…
Added 22 hours ago
LE
Revenue Analyst/Salesforce Administrator
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Brampton, ON
- Full-time
Add or remove users and assign security profiles in Salesforce
Added 22 hours ago
C
Salesforce Release Engineer
Cognizant
Toronto, ON
- $78,000 to $125,000 CAD / year
- Full-time
As a Salesforce Release Manager, you will make an impact by leading and coordinating enterprise application releases across Salesforce, MuleSoft, nCino, and integrated applications while…
Added 22 hours ago
MN
Regional Sales Manager - Western Canada
March Networks
Remote, Canada
- Full-time
- Remote
…solutions provider focused on delivering trusted intelligent security technologies. The company is known for its expertise in imaging, audio, and AI-powered edge analytics, and it supports…
Added 23 hours ago
T
Senior Data Engineer
TriMech
Oakville, ON
- Full-time
…business teams, and IT to turn raw data from platforms such as Salesforce, NetSuite, marketing systems, and bespoke applications into secure, governed, and genuinely useful insights. You…
Added 23 hours ago
RI
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Doctors of BC

Salesforce Administrator

Vancouver, BC, V6J 5A4, Canada
BC, Canada

Starting Salary Range: $70,856 - $88,570 · Full-time

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Job details

Pay: Starting Salary Range: $70,856 - $88,570
Job type: Full-time
Experience: 3–5+ years of hands-on Salesforce administration experience, preferably within an enterprise environment.
Posting language: English
Posted: Oct 1, 2026

Original job description

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Salesforce Administrator

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $70,856 - $88,570

Reporting to the Manager, CRM & Digital Intake Platforms, the Salesforce Administrator is responsible for the day-to-day administration, configuration, enhancement, and support of the Salesforce platform.

Working closely with the Senior Salesforce Administrator, business stakeholders, and technical teams, this role translates business requirements into effective Salesforce configurations and enhancements while maintaining platform reliability, security, data quality, and usability.

The Salesforce Administrator supports platform maintenance, user and access management, workflow automation, testing, releases, integrations, data activities, documentation, and user adoption. The role independently manages routine and moderately complex Salesforce work while collaborating with the Senior Salesforce Administrator and other technical resources on complex solution design, integrations, architecture, and technical escalations.

Technical Responsibilities:

Configure and maintain Salesforce functionality, including Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic forms, apps, actions, validation rules, reports, and dashboards.
Administer users, roles, profiles, permission sets, public groups, sharing rules, and other access controls.
Perform routine platform maintenance, release-readiness activities, health checks, data-quality monitoring, and configuration reviews.
Troubleshoot configuration, automation, data, access, and user issues, escalating complex technical issues to the Senior Salesforce Administrator or appropriate technical resource.
Support development, testing, and deployment of Salesforce enhancements across sandbox, test, and production environments.
Participate in Salesforce integrations with other enterprise applications and digital intake platforms.
Support data migration, cleansing, validation, reconciliation, and ongoing data-quality activities.
Develop and execute functional, regression, and integration testing.
Create and maintain configuration documentation, process flows, release documentation, technical notes, and user guides.
Provide Salesforce user support, training, and guidance.
Monitor platform usage and identify opportunities to increase adoption and improve the user experience.
Support incident resolution and production troubleshooting.
Participate in Agile delivery activities and collaborate with project, business, and technical teams.

Business Analysis & Solution Delivery

Work with business stakeholders to understand business processes, requirements, pain points, and desired outcomes.
Translate requirements into Salesforce configuration and functional specifications.
Recommend appropriate use of existing Salesforce capabilities and established platform patterns.
Identify opportunities to simplify processes and improve automation.
Participate throughout the solution lifecycle, including requirements, configuration, testing, deployment, documentation, and post-implementation support.
Collaborate with the Senior Salesforce Administrator on complex requirements and solutions requiring broader technical or architectural consideration.
Work with other Business Applications and technology teams where solutions involve integrations or cross-platform dependencies.

WHAT SUCCESS LOOKS LIKE

Analytical Thinking (I):

Investigates issues methodically and identifies root causes.
Evaluates available information before recommending solutions.
Recognizes dependencies and potential impacts of configuration changes.
Escalates complex or higher-risk issues appropriately.

Communication for Results (I):

Communicates technical concepts clearly to both technical and non-technical stakeholders.
Asks appropriate questions to understand requirements and issues.
Produces clear documentation and communicates changes effectively.
Works constructively with stakeholders to resolve issues.

Building Relationships (I):

Develops effective working relationships with business stakeholders and technical colleagues.
Collaborates closely with the Senior Salesforce Administrator and other members of the Business Applications team.
Shares knowledge and contributes to team documentation and standards.
Seeks guidance appropriately while taking ownership of assigned work.

Business Analysis (I):

Understands business processes and translates requirements into Salesforce capabilities.
Identifies opportunities for process improvement and automation.
Helps business stakeholders understand Salesforce capabilities and limitations.
Participates in requirements gathering, testing, and solution validation.

Continuous Improvement (I):

Identifies opportunities to improve platform configuration, usability, data quality, and adoption.
Keeps current with relevant Salesforce platform capabilities and releases.
Applies established Salesforce and organizational standards.
Contributes ideas for improving platform operations and user experience.

Doctors of BC Team Member: Approaches work with a collaborative spirit, recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to others’ well-being.

WHAT YOU BRING

A bachelor's degree in computer science, information systems, business, or a related field is preferred, or an equivalent combination of education and experience.
3–5+ years of hands-on Salesforce administration experience, preferably within an enterprise environment.
Salesforce Certified Administrator certification required or strongly preferred.
Platform App Builder, Advanced Administrator, or Service Cloud Consultant certifications are assets.
Strong hands-on experience with Salesforce Service Cloud; experience with Sales Cloud and Experience Cloud is an asset.
Strong knowledge of Salesforce configuration, including Flow, objects, fields, page layouts, record types, validation rules, permissions, reports, and dashboards.
Good understanding of Salesforce security and access concepts, including profiles, permission sets, roles, sharing rules, and organization-wide defaults.
Experience troubleshooting Salesforce configuration, automation, data, security, and user issues.
Experience supporting Salesforce releases, sandbox environments, testing, and deployments.
Experience with data migration, data quality, cleansing, validation, and reconciliation.
Familiarity with Salesforce integrations, APIs, middleware, ERP, document management, or other enterprise applications is an asset.
General understanding of Apex and Lightning development concepts sufficient to troubleshoot issues and collaborate effectively with developers and technical specialists.
Strong analytical, business-analysis, documentation, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to independently manage assigned work while collaborating effectively with senior technical resources.

Experience working in Agile or similar delivery environments.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.

We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.

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More about this job

Responsibilities

The Salesforce Administrator is responsible for the day-to-day administration, configuration, and support of the Salesforce platform. They translate business requirements into effective configurations while maintaining platform reliability, security, and data quality.

Requirements

Candidates should have 3–5+ years of hands-on Salesforce administration experience and a bachelor's degree in a related field. Proficiency in Salesforce configuration, security concepts, and troubleshooting is required, with relevant certifications being highly preferred.

Skills

Salesforce Administration
Salesforce Configuration
Salesforce Service Cloud
Flow
User Management
Data Quality
Business Analysis
Agile Methodology
Documentation
Troubleshooting
System Integration
Reporting
Dashboards
Security Access Controls
Release Management
Testing

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Administrator
Service Cloud
Sales Cloud
Experience Cloud
Flow
Apex
Lightning
CRM
Agile
Data Migration
API
Middleware
ERP
Business Analysis
Platform App Builder
Advanced Administrator
Service Cloud Consultant
System Configuration
User Adoption
Release Readiness
Health Checks
Data Cleansing
Regression Testing
Integration
Documentation
Stakeholder Management
Process Automation
Security Controls
Technical Support

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