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Added 7 mins ago
Senior Revenue Operations Manager (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
…and scale Directive’s Revenue Operations practice. This is a senior, client-facing player-coach role for someone who combines strong people leadership with deep technical expertise across…
Added 22 mins ago
Enterprise Integration Developer
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
Contract
Position: Senior Integration Specialist, Full Stack Software Developer
Added 52 mins ago
Senior CRM Campaign Manager (Braze)
Hawkeye | A Publicis Groupe Company
Toronto, ON
$80,000 to $120,000 CAD / year
Full-time
We are CRM specialists, creating one-to-one experiences across the customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful…
Added 52 mins ago
Sales Consultant
Summit Search Group
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…high-value, specialized services to business owners, executives, and senior decision-makers, using a consultative sales approach to understand their challenges and position services that…
Added 52 mins ago
Senior Solution Designer
Symbiotic Digital
Toronto, ON · Downtown Toronto (Ryerson), Ontario
Contract
The Senior Solution Designer will provide senior-level
Added 52 mins ago
Senior CRM Campaign Manager (Braze)
Publicis Groupe Holdings B.V
Toronto, ON
$80,000 to $120,000 CAD / year
Full-time
We are CRM specialists, creating one-to-one experiences across the customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful…
Added 1 hour ago
Principal CRM Developer
Condominium Authority of Ontario
Toronto, ON
Full-time
Reporting to the VP, Technology & Application Development, the Principal CRM Developer is the senior hands-on engineer for the technology that powers the CAO's digital services, the…
Added 2 hours ago
Senior Data Engineer
TriMech
Oakville, ON
Full-time
As Senior Data Engineer / Data Scientist, you will design, build, and operate the group's data ecosystem: integrating data from our core business systems, developing robust pipelines,…
Added 2 hours ago
Software Developer
Russell Tobin
Toronto, ON
$85 to $100 CAD / hour
Contract
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Added 2 hours ago
Director, Innovation & Operations
Toronto Region Immigrant Employment Council (TRIEC)
Toronto, ON
Full-time
(Finance) Senior Manager, Finance & Operations
Added 2 hours ago
Principal CRM Developer
Condominium Authority of Ontario
Toronto, ON
Full-time
Reporting to the VP, Technology & Application Development, the Principal CRM Developer is the senior hands-on engineer for the technology that powers the CAO's digital services, the…
Added 3 hours ago
Director of Business Development
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
Full-time
Prepare and present business development forecasts, pipeline reports, and performance metrics to senior leadership
Added 3 hours ago
Manager, Contract Operations
Hootsuite
BC
…process efficient for our Global Sales teams. Reporting to the Senior Director, Sales Operations, you will work directly with our Sales, Customer Success, Professional Services, Legal,…
Added 3 hours ago
Business Development Manager – Enterprise Fleet Solutions / Gestionnaire du développement des affaires – Solutions de flotte d’entreprise
Impact Fulfillment Services
Montreal, QC
Full-time
Présenter des solutions axées sur le ROI et la création de valeur auprès de parties prenantes senior
Added 5 hours ago
Senior Underwriter, Commercial
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Mississauga, ON
Full-time
As the Senior Commercial Underwriter, you will review and evaluate applications to determine risk and extend coverage. You will utilize your problem-solving skills to assess intricate…
Added 5 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
Full-time
…deliver Global Equity Products systems/reporting/analytics/CRM support and business insights to senior executives and front-line professionals to support publication, performance…
Added 5 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Montreal, QC
Full-time
…deliver Global Equity Products systems/reporting/analytics/CRM support and business insights to senior executives and front-line professionals to support publication, performance…
Added 5 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
Full-time
…deliver Global Equity Products systems/reporting/analytics/CRM support and business insights to senior executives and front-line professionals to support publication, performance…
Added 7 hours ago
Senior Insurance Coordinator
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Senior Insurance Coordinator is an integral and key member of the Safety & Risk Services team reporting directly to the Director, Insurance & Loss Prevention. This is a key operational…
Added 7 hours ago
Salesforce Functional Lead
Aarorn Technologies Inc
Toronto, ON
$60 CAD / hour
Contract
We re in search for a Senior Salesforce Functional Lead for the largest Salesforce CRM platform at a leading banking client in Canada. You ll be joining a diverse and inclusive agile lab…
Added 10 hours ago
Senior Microsoft Dynamics 365 Developer
VStream Labs Inc.
Toronto, ON · Greater Toronto Area, Canada
$75 to $80 CAD / hour
Contract
VStream Labs Inc. is seeking a Senior CRM Software Developer to design, build, integrate, test, deploy and support enterprise Microsoft Dynamics 365 and Power Platform solutions.
Added 10 hours ago
Large Customer and Key Accounts Consultant
Toronto Hydro
Toronto, ON
…ongoing delivery of corporate and team objectives. Updates senior leaders on any industry trends, shifts in customer business demands, and any emerging and evolving…
Added 11 hours ago
Sales Coordinator
GoodWork.ca
Toronto, ON
Full-time
Maintaining accurate CRM records, including contact details, opportunity stages, client requirements, and follow-up dates.
Added 12 hours ago
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dynamics CRM Customer Service…
Added 12 hours ago
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a highly experienced Senior CRM Software Developer with strong expertise in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, .NET, C#,…

Doctors of BC

Salesforce Administrator

Vancouver, BC, V6J 5A4, Canada
BC, Canada

Pay: Starting Salary Range: $70,856 - $88,570
Job type: Full-time
Experience: 3–5+ years of hands-on Salesforce administration experience, preferably within an enterprise environment.
Posting language: English
Posted: Oct 1, 2026

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Original job description

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Salesforce Administrator

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $70,856 - $88,570

Reporting to the Manager, CRM & Digital Intake Platforms, the Salesforce Administrator is responsible for the day-to-day administration, configuration, enhancement, and support of the Salesforce platform.

Working closely with the Senior Salesforce Administrator, business stakeholders, and technical teams, this role translates business requirements into effective Salesforce configurations and enhancements while maintaining platform reliability, security, data quality, and usability.

The Salesforce Administrator supports platform maintenance, user and access management, workflow automation, testing, releases, integrations, data activities, documentation, and user adoption. The role independently manages routine and moderately complex Salesforce work while collaborating with the Senior Salesforce Administrator and other technical resources on complex solution design, integrations, architecture, and technical escalations.

Technical Responsibilities:

Configure and maintain Salesforce functionality, including Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic forms, apps, actions, validation rules, reports, and dashboards.
Administer users, roles, profiles, permission sets, public groups, sharing rules, and other access controls.
Perform routine platform maintenance, release-readiness activities, health checks, data-quality monitoring, and configuration reviews.
Troubleshoot configuration, automation, data, access, and user issues, escalating complex technical issues to the Senior Salesforce Administrator or appropriate technical resource.
Support development, testing, and deployment of Salesforce enhancements across sandbox, test, and production environments.
Participate in Salesforce integrations with other enterprise applications and digital intake platforms.
Support data migration, cleansing, validation, reconciliation, and ongoing data-quality activities.
Develop and execute functional, regression, and integration testing.
Create and maintain configuration documentation, process flows, release documentation, technical notes, and user guides.
Provide Salesforce user support, training, and guidance.
Monitor platform usage and identify opportunities to increase adoption and improve the user experience.
Support incident resolution and production troubleshooting.
Participate in Agile delivery activities and collaborate with project, business, and technical teams.

Business Analysis & Solution Delivery

Work with business stakeholders to understand business processes, requirements, pain points, and desired outcomes.
Translate requirements into Salesforce configuration and functional specifications.
Recommend appropriate use of existing Salesforce capabilities and established platform patterns.
Identify opportunities to simplify processes and improve automation.
Participate throughout the solution lifecycle, including requirements, configuration, testing, deployment, documentation, and post-implementation support.
Collaborate with the Senior Salesforce Administrator on complex requirements and solutions requiring broader technical or architectural consideration.
Work with other Business Applications and technology teams where solutions involve integrations or cross-platform dependencies.

WHAT SUCCESS LOOKS LIKE

Analytical Thinking (I):

Investigates issues methodically and identifies root causes.
Evaluates available information before recommending solutions.
Recognizes dependencies and potential impacts of configuration changes.
Escalates complex or higher-risk issues appropriately.

Communication for Results (I):

Communicates technical concepts clearly to both technical and non-technical stakeholders.
Asks appropriate questions to understand requirements and issues.
Produces clear documentation and communicates changes effectively.
Works constructively with stakeholders to resolve issues.

Building Relationships (I):

Develops effective working relationships with business stakeholders and technical colleagues.
Collaborates closely with the Senior Salesforce Administrator and other members of the Business Applications team.
Shares knowledge and contributes to team documentation and standards.
Seeks guidance appropriately while taking ownership of assigned work.

Business Analysis (I):

Understands business processes and translates requirements into Salesforce capabilities.
Identifies opportunities for process improvement and automation.
Helps business stakeholders understand Salesforce capabilities and limitations.
Participates in requirements gathering, testing, and solution validation.

Continuous Improvement (I):

Identifies opportunities to improve platform configuration, usability, data quality, and adoption.
Keeps current with relevant Salesforce platform capabilities and releases.
Applies established Salesforce and organizational standards.
Contributes ideas for improving platform operations and user experience.

Doctors of BC Team Member: Approaches work with a collaborative spirit, recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to others’ well-being.

WHAT YOU BRING

A bachelor's degree in computer science, information systems, business, or a related field is preferred, or an equivalent combination of education and experience.
3–5+ years of hands-on Salesforce administration experience, preferably within an enterprise environment.
Salesforce Certified Administrator certification required or strongly preferred.
Platform App Builder, Advanced Administrator, or Service Cloud Consultant certifications are assets.
Strong hands-on experience with Salesforce Service Cloud; experience with Sales Cloud and Experience Cloud is an asset.
Strong knowledge of Salesforce configuration, including Flow, objects, fields, page layouts, record types, validation rules, permissions, reports, and dashboards.
Good understanding of Salesforce security and access concepts, including profiles, permission sets, roles, sharing rules, and organization-wide defaults.
Experience troubleshooting Salesforce configuration, automation, data, security, and user issues.
Experience supporting Salesforce releases, sandbox environments, testing, and deployments.
Experience with data migration, data quality, cleansing, validation, and reconciliation.
Familiarity with Salesforce integrations, APIs, middleware, ERP, document management, or other enterprise applications is an asset.
General understanding of Apex and Lightning development concepts sufficient to troubleshoot issues and collaborate effectively with developers and technical specialists.
Strong analytical, business-analysis, documentation, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to independently manage assigned work while collaborating effectively with senior technical resources.

Experience working in Agile or similar delivery environments.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.

We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.

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More about this job

Responsibilities

The Salesforce Administrator is responsible for the day-to-day administration, configuration, and support of the Salesforce platform. They translate business requirements into effective configurations while maintaining platform reliability, security, and data quality.

Requirements

Candidates should have 3–5+ years of hands-on Salesforce administration experience and a bachelor's degree in a related field. Proficiency in Salesforce configuration, security concepts, and troubleshooting is required, with relevant certifications being highly preferred.

Skills

Salesforce Administration
Salesforce Configuration
Salesforce Service Cloud
Flow
User Management
Data Quality
Business Analysis
Agile Methodology
Documentation
Troubleshooting
System Integration
Reporting
Dashboards
Security Access Controls
Release Management
Testing

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Administrator
Service Cloud
Sales Cloud
Experience Cloud
Flow
Apex
Lightning
CRM
Agile
Data Migration
API
Middleware
ERP
Business Analysis
Platform App Builder
Advanced Administrator
Service Cloud Consultant
System Configuration
User Adoption
Release Readiness
Health Checks
Data Cleansing
Regression Testing
Integration
Documentation
Stakeholder Management
Process Automation
Security Controls
Technical Support

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