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Docusign

Account Executive, Small to Medium Business Install

30 Adelaide St. East Suite 1230, Toronto, ON, M5C 3G8, Canada

Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Sr. Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic (GEO) territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.

This position is an individual contributor role reporting to Regional Vice President, Majors.

Responsibility

Drive success of the company's goals and objectives through achieving individual sales quotas
Build and manage a sales pipeline through prospecting efforts into a geographic territory or within the core verticals
Develop and deliver customized sales presentations and products demonstrations, by phone and via online demo
Develop and negotiate enterprise level proposals and contracts
Forecast sales activity and revenue achievements accurately through proper use of sales tools
Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

BS/BA degree
5+ years of prior sales Saas experience

Preferred

7+ years prior experience in a quota-carrying sales role within Saas Sales
Proven success with prospecting, developing leads, managing complex sales-cycles, and closing deals in small-to-medium or mid-market accounts
Proficient computer skills, including CRM tools, Microsoft Word, PowerPoint and Excel, Google Suite
Strong business acumen that includes prior experience managing multiple concurrent client relationships, anticipating change, adjusting priorities accordingly, and working effectively as a team
Excellent verbal and written communications skills
Comfortable with some ambiguity, demonstrating a willingness to learn and ramp quickly

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

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More about this job

Responsibilities

The Account Executive is responsible for developing and closing new business within an assigned geographic territory while managing a sales pipeline. They must collaborate with internal teams to deliver customized presentations, negotiate contracts, and ensure accurate sales forecasting.

Requirements

Candidates must have a minimum of 5 years of prior SaaS sales experience and a bachelor's degree. Proficiency in CRM tools and strong business acumen are required to manage complex sales cycles and client relationships.

Skills

Sales
Prospecting
Lead generation
Sales presentations
Product demonstrations
Contract negotiation
Sales forecasting
CRM tools
Business acumen
Account management
SaaS sales
Communication skills
Relationship management
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Executive
Sales
Prospecting
CRM
Contract Lifecycle Management
E-signature
Business Development
Forecasting
Lead Generation
Enterprise Sales
Mid-market
Solutions Engineering
Partner Ecosystem
Account Management
Sales Pipeline
Business Acumen
Negotiation
Presentation Skills
Hybrid Work

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