Client Advisor

Company Description Dolce&Gabbana is an Italian luxury fashion house founded in the mid-1980s in Milan, built on craftsmanship, tailoring tradition, Mediterranean culture, and innovation. Over more than thirty-five years, the brand has grown from small beginnings into a global name known for high fashion collections and a wide range of clothing, accessories, jewelry, and watches. Each creation reflects meticulous attention to detail, a strong work ethic, and a deep appreciation for beauty. Dolce&Gabbana is continually inspired by Italian art, traditions, and culture, offering products that embody a distinctive heritage and emotional connection for clients worldwide.

Role Description The Client Advisor role at Dolce&Gabbana is a temporary, on-site position based in Vancouver. In this role, the Client Advisor welcomes and engages clients, provides personalized styling and product recommendations, and delivers an exceptional luxury shopping experience aligned with the brand’s values. Responsibilities include building long-term client relationships, managing client appointments, and supporting sales targets through attentive service and product expertise. The role also involves collaborating with team members, supporting stock management, and staying informed about current collections, brand stories, and company initiatives.

• Strong client service and communication skills, with the ability to build trust-based relationships and provide personalized, luxury-level experiences.
• Sales and retail experience, preferably in premium or luxury fashion, including confident client advising and achievement of individual and store targets.
• Knowledge of fashion trends, styling, and product presentation, with an eye for detail and high standards for store image and visual merchandising.
• Organizational and problem-solving skills, including accurate handling of transactions, managing appointments, and supporting stock and inventory processes.
• Adaptability, reliability, and the ability to work in a fast-paced boutique environment, collaborating effectively with colleagues and following company procedures.
• Professional appearance and demeanor, reflecting the values and image of Dolce&Gabbana at all times.
• Fluency in English; additional language skills are an asset.
• Previous experience in luxury retail or customer-facing roles is preferred; a strong motivation to grow within the fashion and luxury sector is highly valued.