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Dollar Tree Stores

Assistant Manager II

Nanaimo, BC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Assist with store functions and day-to-day store activities

Help customers in a positive, approachable manner and address any questions or concerns they may have

Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained

Perform opening and closing procedures as needed

Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities

Maintain promotional effectiveness of store-front fixtures and displays

Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention

Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards

Protect and secure all company assets, including store cash

Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures

Help the Store Manager supervise, train, and develop Store Associates

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required

Store management experience in retail, grocery, or drug store environment is preferred

Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Strong communication, interpersonal, and written skills are required

Ability to work in a high-energy, team environment is required

Exceptional customer service, organizational, and communication skills are required

Strong problem solving and decision-making skills are required

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Full time6904 North Island Hwy.,Nanaimo,British Columbia V9V 1P6Operations40020Dollar Tree

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More about this job

Responsibilities

The Assistant Manager II supports store operations, including customer service, merchandise organization, and team development. They are responsible for maintaining store standards, processing corporate directives, and ensuring a safe, clean, and productive environment.

Requirements

Candidates should have retail management experience and the ability to perform physical tasks such as lifting up to 55 lbs. Strong communication, organizational, and problem-solving skills are required to effectively lead store associates and manage daily activities.

Skills

Store Operations
Customer Service
Team Development
Merchandising
Inventory Management
Loss Prevention
Payroll Administration
Scheduling
Cash Handling
Communication
Problem Solving
Decision Making
Leadership
Training
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Operations
Merchandising
Inventory
Loss Prevention
Payroll
Scheduling
Customer Service
Team Leadership
Safety Compliance
Stockroom Management
Cash Management
Task Compliance
Store Maintenance

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