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Dollar Tree Stores

Assistant Manager II

Kitchener, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

We’re seeking an OPS Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Assist with store functions and day-to-day store activities

Help customers in a positive, approachable manner and address any questions or concerns they may have

Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained

Perform opening and closing procedures as needed

Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities

Maintain promotional effectiveness of store-front fixtures and displays

Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention

Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards

Protect and secure all company assets, including store cash

Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures

Help the Store Manager supervise, train, and develop Store Associates

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required

Store management experience in retail, grocery, or drug store environment is preferred

Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Strong communication, interpersonal, and written skills are required

Ability to work in a high-energy, team environment is required

Exceptional customer service, organizational, and communication skills are required

Strong problem solving and decision-making skills are required

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time500 Fairway Road S,Kitchener,Ontario N2C 1X3Operations40284Dollar Tree

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More about this job

Responsibilities

The Assistant Manager II supports store operations, including team supervision, customer service, and merchandise management. They are responsible for maintaining store standards, processing corporate directives, and ensuring a safe, clean environment for associates and customers.

Requirements

Candidates should have retail management experience and the ability to perform physical tasks such as lifting up to 55 lbs. Strong communication, organizational, and problem-solving skills are required to manage daily store activities effectively.

Skills

Store management
Customer service
Team development
Inventory management
Loss prevention
Merchandising
Payroll administration
Scheduling
Cash handling
Problem solving
Decision making
Communication
Interpersonal skills
Organizational skills
Operational directives

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Merchandising
Inventory Control
Loss Prevention
Team Leadership
Customer Service
Payroll
Scheduling
Cash Management
Store Maintenance
Safety Compliance
Operational Directives
Stockroom Management
Point of Sale

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