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Dollar Tree Stores

Customer Service Associate

St. Paul, AB, Canada

Job type: Part-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.

Your Role:

As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:

Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
Merchandising and stocking as needed
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Managing sales transactions while working assigned cash register
Maintaining security of cash and protecting company assets
Other duties as assigned*

Your Skills and Experience:

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
High level of integrity is required
Proficiency in basic math for cash accounting is required

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time4210 50 Avenue,St. Paul,Alberta T0A 3A2Operations40188Dollar Tree

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More about this job

Responsibilities

The associate is responsible for daily store operations including merchandising, stocking, and maintaining a clean, welcoming environment. They will also manage sales transactions at the cash register and ensure professional interactions with customers.

Requirements

Candidates should have previous retail or customer service experience and a high school diploma or equivalent. The role requires the physical ability to lift up to 50 lbs and perform various manual tasks like walking, standing, and cleaning.

Skills

Customer service
Merchandising
Stocking
Cash handling
Problem-solving
Decision-making
Communication
Organizational skills
Basic math
Integrity
Relationship management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Merchandising
Stocking
Cash Register
Freight Processing
Inventory Management
Operations
Asset Protection
Sales Transactions
Cleaning
Safety Standards
Communication
Problem-solving
Math

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